What is Greenhouse?
Pros from reviewers
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User-friendly interface: Greenhouse is praised for its intuitive and user-friendly interface, making it easy for recruiters and hiring teams to navigate and manage the hiring process efficiently
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Customizable scorecards: The software offers customizable scorecards, ensuring that interviewers focus on relevant material and maintain hiring standards
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Excellent customer support: Users have reported excellent customer service, with easy connection and chat with a customer service agent whenever an issue arises.
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Integration with calendars: Greenhouse has the ability to schedule interviews that sync with Google Calendar or Outlook, making it easier to manage interview schedules
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Scalability and robust reporting: Greenhouse ATS can handle a larger volume of applicants and provides robust reporting, enabling companies to quickly identify areas for process optimization
Cons from reviewers
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Not suitable for small or midsize firms: Greenhouse is more suited for large enterprises, making it less ideal for small or midsize firms. The pricing is based on the size of the company rather than the use of the platform or feature set, which can be a disadvantage for smaller companies
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Complexity and learning curve: Greenhouse can be complex to set up and customize, requiring time and technical expertise to fully leverage its capabilities. This can pose challenges, especially for those who are not tech-savvy
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Lack of integration with social media and other third-party services: Greenhouse lacks integration with social media and other beneficial third-party services, limiting its functionality and convenience
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Predatory business tactics: Some users have reported predatory business tactics, such as misleading information about the billing structure and abrupt customer service. This has led to negative experiences and mistrust towards the company
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Limited search function: The candidate search function in Greenhouse could be more flexible. It typically only allows for name searches rather than phone or email, which can limit its effectiveness in tracking and managing candidates.
Main features
Starting Price
Free Plan
Recruiting firms
Smart recruiting
Data-driven insights
Internal chat integration
Collaborative hiring
Starting Price
N/A
Free Plan
No
Recruiting firms
Smart recruiting
Data-driven insights
Internal chat integration
Collaborative hiring
How Greenhouse compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Workable and Greenhouse are both highly regarded recruiting platforms, each offering distinct features and functionalities tailored to different hiring needs. Understanding the differences between these two can help you decide which is the best fit for your organization.
Let’s start with the user interface and ease of use. Workable is known for its intuitive design, making it easy for teams to adopt and integrate into their recruitment processes. It is particularly friendly for users who may not have extensive experience with recruitment software. Greenhouse, while also user-friendly, is a bit more complex due to its comprehensive suite of features. It is designed with an eye towards larger organizations that may require more detailed workflows and deeper analytics.
In terms of recruiting analytics, Greenhouse tends to be more robust. It offers detailed reports and insights that help companies optimize their hiring processes. These analytics cover everything from the effectiveness of...
Greenhouse
Empowering businesses with modern hiring software
Workable
Recruitment software
20% off the Standard or Premier plan for the first year on Workable
Save up to $1,507
Who is Greenhouse best for according to our reviewers?
Individuals Involved in the Interview Process: Greenhouse is user-friendly for administrators and employees involved in the interview process. Its automation simplifies managing a good candidate experience, although some job setup features could be more easily modified from other parts of the tool.
Companies Seeking to Improve Hiring Process: Greenhouse's intuitive and user-friendly interface, seamless integrations with various job boards, and collaboration features make it a comprehensive solution that boosts productivity and assists organizations in building exceptional teams
Recruitment Teams: Greenhouse is a user-friendly Applicant Tracking System (ATS) that allows recruitment teams to create job requirements, job posts, and customize evaluation forms or scorecards. It also offers automatic reminders to interviewers to submit their scorecards, saving time and effort
Growing Companies: For companies like Twilio with rapidly growing recruitment needs, Greenhouse ATS offers scalability and robust reporting. It allows for automation of job postings and efficient candidate management, enabling companies to handle larger volumes of applicants and maintain hiring standards
Large Enterprises: Greenhouse is well-suited for large enterprises, offering features that allow for efficient hiring and deep analytics on HR teams' time and performance. However, it may not be a good fit for small or midsize firms due to its high annual pricing and complexity in setup and customization
Greenhouse Reviews
4.6
Greenhouse rating
4.5
Ease of use
4.5
Customer service
4.3
Value for money
4.3
Likelihood to recommend
4.3
Features
29 Greenhouse Reviews
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Richard Williams
Outstanding Post-Purchase Support
I had initially paid a deposit for a greenhouse but had to cancel my order due to unforeseen circumstances. I spoke with Ian Willstead who immediately agreed to refund the full amount of £2,578 without any issues. My experience with the company's after-sales service has been excellent. I greatly appreciated receiving a full refund immediately. I wish the business continued success. Thank you very much. - Rick
October 19, 2024
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Charlotte M
Enhancing Candidate Connections: Greenhouse's Candidate Relationship Management Feature Review
The candidate relationship management feature in Greenhouse has helped us build stronger connections with potential hires
October 15, 2024
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Samantha W
Greenhouse Software Purchase Review for Wooler, Northumberland
The fitting team from Greenhouse arrived early and were very friendly and professional. They started the job immediately and completed it quickly and methodically in less than 2 hours. The final product looks excellent and is well designed. My wife spends a lot of time in the greenhouse now. The entire process from ordering to installation was handled professionally by Greenhouse. We are very pleased.
October 8, 2024
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Gloria N
Enhanced Communication: Greenhouse's Collaborative Hiring Feature Review
The collaborative hiring feature in Greenhouse has greatly improved communication within our recruitment team
September 29, 2024
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Randy Garcia
Greenhouse's Automated Scheduling Saves Time
Greenhouse's automated scheduling feature has saved me countless hours in coordinating interviews
September 23, 2024
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Marie W
Outstanding Features, User-Friendly, Yet Overpriced with Limited Support/Export
I find Greenhouse useful for mapping out a recruitment journey in one place due to its intuitive features and easy processing between steps. It ensures consistency between interviews and plans, and allows for efficient hiring and deep analytics on the use of HR teams' time and performance. I also find it easy to post jobs and link multiple job posts to the same position internally. However, I don't think it's a good fit for small or midsize firms, it's more suited for large enterprises. The support is great initially, but not as helpful after execution. The pricing is annual and quite high, making it hard for me to justify the ROI for convenience on the HR team. The pricing is based on the size of the company rather than the use of the platform or feature set. The company tried to renew automatically within contract notification periods, without my prior confirmation, and expected higher contract terms without discussion. Exporting data is non-functional, leaving only resumes and not full details, notes, or other data my team may have created.
September 14, 2024
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Billy Smith
Greenhouse: A Deceptive Trap - Steer Clear!
I strongly discourage anyone from signing up with Greenhouse and trusting them during the sales process. They use predatory business tactics, baiting and switching customers. My experience with them was terrible and I urge others to avoid this company. We were misled about the billing structure, which was supposed to be monthly. The representative we interacted with was extremely abrupt and rude, even sending us to collections! We would never have chosen their service if we knew the billing was annually. We reached out to their team in September 2020 about the error, but they refused to make adjustments. I strongly urge you to steer clear of this company. One individual, in particular, should be deeply ashamed of her behavior. Greenhouse is operating a predatory business. We have since switched to Zoho Recruit, which is far superior, offering more features, monthly billing, and allowing for many more job posts. Choosing Greenhouse was a grave mistake, we were deceived into thinking they were a better, US-based company.
September 9, 2024
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Russell Miller
Greenhouse: Empowering Data-Driven Organizations with Comprehensive Reporting
As a data-driven organization, we appreciate the comprehensive reporting features offered by Greenhouse
September 1, 2024
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Barbara Smith
Efficient Hiring with Greenhouse Integration
As a hiring manager, I appreciate how Greenhouse integrates seamlessly with our other HR tools, making the entire process more efficient
August 26, 2024
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Wilder M
Greenhouse ATS: The Pinnacle of Recruitment Tools
In 2021-2022, my company, Twilio, faced rapidly growing recruitment needs due to increased hiring demands. We utilized Greenhouse ATS to automate job postings and implement bulk actions for efficient candidate management. The system's scalability and robust reporting enabled us to handle a larger volume of applicants, maintain hiring standards, and quickly identify areas for process optimization. Greenhouse ATS is an exceptional tool that stands out from others. I particularly appreciate its intuitive and user-friendly interface, which makes it easy for recruiters and hiring teams like ours to navigate and manage the hiring process efficiently. Its seamless integrations with various job boards and collaboration features make Greenhouse ATS a comprehensive solution that boosts productivity and assists organizations like ours in building exceptional teams. However, there are some challenges. The complexity and learning curve associated with setting up and customizing the system can be intimidating. It can require time and technical expertise to fully leverage its capabilities, which can pose challenges.
August 20, 2024
