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4,6/5

ZipRecruiter Reviews

29 reviews

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ZipRecruiter is a digital platform that bridges the gap between employers and job seekers using AI-driven matching technology. It offers a broad distribution network, enabling both parties to find the right fit swiftly and efficiently. The platform simplifies the hiring process by allowing employers to post jobs to multiple job boards with one submission, while job seekers can apply with a single click. ZipRecruiter's advanced algorithms then match and connect potential candidates with relevant opportunities, streamlining the recruitment process.
  • 01 Is ZipRecruiter any Good? My expert Review
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How ZipRecruiter compare to similar software?
  • 05 Who is ZipRecruiter best for according to our reviewers?
  • 06 ZipRecruiter Reviews

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01 Is ZipRecruiter any Good? My expert Review

As a hiring manager, I have found ZipRecruiter to be an overall excellent resource for the recruitment process. In particular, I like their matching algorithm. When hiring in specialized IT positions, ZipRecruiter quickly identified candidates who have the exact talent required for the position - something I took for granted and that ultimately saved me time screening irrelevant resumes. I was able to immediately focus on those candidates that seemed promising to interview.

I also like the system and workflow of how ZipRecruiter allows candidates to easily apply to positions. In a number of instances, I received feedback from candidates that mentioned they were pleasantly surprised by how easy it was to apply to our job via ZipRecruiter. This ease of use clearly improved the overall applicant experience, but also afforded us a greater number of applicants that we could manage well.

However, I had a larger volume of just, when my company was growing fast and had to fill a number of roles at the same time, it would have been helpful to more easily integrate ZipRecruiter with my ATS system to make the process easier (which does create a slight delay, but ultimately it did resolve all of my issues). In addition, the large number of applicants across the various platforms caused a bit of overwhelm and required some additional administrative follow-up.

That said, the customer success team at ZipRecruiter has always been responsive to me when I have faced issues. For example, I had a problem integrating ZipRecruiter and when I contacted customer service, the representative took me step by step until we resolved the issue successfully and quickly.

In summary, my review of ZipRecruiter remains favorable, because of its strong candidate matching capability, its design & workflow are very user-friendly, and the best customer service. There are some areas for improvements, specifically, the account integration, but I will continue to use ZipRecruiter as one of my go-to recruitment sites.

02 Pros and cons from reviewers

Pros from reviewers

  • Simplifies application process
    The platform offers a one-click application option, making it easier for job seekers to apply for positions

  • Posts to multiple job boards
    ZipRecruiter has the ability to instantly post job openings to multiple job boards, increasing the reach of job postings and attracting a larger pool of candidates

  • Efficient tools and user-friendly interface
    ZipRecruiter's interface is easy to navigate and its tools help streamline the recruitment process, making it easier to find top-tier talent

  • Delivers right candidates
    ZipRecruiter's algorithm matches job descriptions with the right candidates, saving time and effort in sifting through irrelevant applications

  • Excellent customer service
    ZipRecruiter's customer service team is responsive and helpful, resolving issues promptly and professionally.

Cons from reviewers

  • Inconsistent account management
    Some users have reported having multiple account managers in a short period of time, each providing inconsistent information which can lead to confusion and frustration

  • Inaccurate candidate matching
    Some users have reported that the profiles they receive often don't match the job posting or only meet one criterion, making it hard to filter through qualified candidates.

  • Short free trial period
    While ZipRecruiter offers a free trial, some users have expressed dissatisfaction with the length of this trial, wishing it was longer

  • Difficulty with account setup and integration
    Users have reported issues with the initial setup of their account and integration with their Applicant Tracking System (ATS), causing delays and inefficiencies

  • Time-consuming for large hiring volumes
    For companies with a large hiring volume, managing applicants in both an ATS and ZipRecruiter can become time-consuming

03 Main features

N/A

Free Plan

No

Advertising management

Mobile app

Resume database

Session recording

One-click apply

04 How ZipRecruiter compare to similar software?

Indeed and ZipRecruiter are two leading job platforms designed to help employers find candidates and job seekers discover opportunities. While they both serve the same fundamental purpose, several key differences set them apart, primarily in their approach, features, and user experience.


The most notable difference lies in their job posting and distribution methods. Indeed is a job search engine that aggregates job listings from across the web, allowing employers to post jobs directly on the site. It operates on a pay-per-click model, where employers pay when job seekers click on their listings. Indeed also offers extensive search capabilities for job seekers, enabling them to filter opportunities based on various criteria. On the other hand, ZipRecruiter functions as a job distribution platform. When employers post a job on ZipRecruiter, it is automatically distributed to over 100 job boards, increasing the visibility of the job listing. ZipRecruiter uses a flat-rate pricing model,...

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05 Who is ZipRecruiter best for according to our reviewers?

  • Job seekers
    Individuals looking for employment can use ZipRecruiter to find job positions that match their qualifications, saving time on applications and benefiting from the site's one-click application feature

  • Recruiters
    Professionals in the recruitment field can use ZipRecruiter to streamline their hiring process, find top-tier talent, and reduce the number of irrelevant or false profiles.

  • Large hiring volume companies
    Although some may find managing applicants in both an ATS and ZipRecruiter time-consuming, the platform's resume search database can be beneficial

  • Manufacturing companies
    These businesses can benefit from ZipRecruiter's ability to deliver quality candidates directly, saving time on sifting through resumes and allowing focus on production and training

  • Small businesses
    ZipRecruiter can be a good fit for smaller companies, offering an easy way to find applicant leads and receive candidate profiles based on set criteria

06 ZipRecruiter Reviews

4,6/5

ZipRecruiter rating

Leave a review
  • Marilyn Garcia

    ZipRecruiter: A Worthwhile Investment for Streamlining Hiring Processes

    Finally, the pricing structure of ZipRecruiter is very reasonable considering the wide range of features and benefits it offers. It's definitely a worthwhile investment for any business looking to streamline their hiring process.

    October 22, 2024

  • Sean

    Top Choice for Job Hunting

    I found ZipRecruiter to be extremely professional and helpful. It paired me with job positions that matched my qualifications, saving me a lot of time as I didn't have to complete every application for each job I applied for. The site offers a one-click option which simplified the application process. I appreciated everything about the site, from assisting me in creating a resume to finding job openings that matched my experience. There was nothing I disliked about it. I switched to ZipRecruiter because I found it more beneficial and easier to manage. The vendor responded warmly, expressing joy that I found the platform user-friendly and wishing me success in my job hunt. They also offered help if needed.

    October 14, 2024

  • Robert

    High Cost, High Value: ZipRecruiter Delivers!

    My overall experience with ZipRecruiter has been mostly positive. I find the service easy to use and very helpful when I need to quickly find job applicants. Its ability to instantly post job openings to multiple job boards allows me to receive a large number of resumes in just a few days. However, I find ZipRecruiter to be quite expensive and I don't maintain a continuous subscription. I've also had some issues when switching between my employer and personal accounts. I switched to ZipRecruiter because it posts jobs on a much larger network of job boards.

    October 8, 2024

  • Bruce R

    Excellent Balance for Job Hunting

    I have been using ZipRecruiter for several years and it has assisted me in establishing genuine connections with potential employers. It is faster and simpler to use than Indeed or CareerBuilder, and it promptly displays related jobs or facilitates one-click applications. Even though it's not as big as Indeed or LinkedIn, it's an excellent alternative. I switched to ZipRecruiter because Indeed's multiple postings page was filled with old posts and its distance search feature was not very useful or accurate. I received a response from Dionne from Tier 2 Support, a vendor, who was pleased that ZipRecruiter was beneficial for my job search and assured me that their team is always ready to provide support.

    September 28, 2024

  • Rachel

    ZipRecruiter's Client Support Experience

    Krystal from ZipRecruiter was extremely helpful and friendly. She assisted me in accessing my account swiftly and effortlessly.

    September 21, 2024

  • Jean Johnson

    Streamlining Candidate Selection: ZipRecruiter's Pre-Screening Questions

    The pre-screening questions feature on ZipRecruiter is a fantastic tool. It helps us to quickly weed out unsuitable candidates and focus on those who meet our criteria

    September 16, 2024

  • Harold

    ZipRecruiter Streamlines Hiring for Small Businesses

    As a small business owner, ZipRecruiter has been instrumental in streamlining our hiring process. Its one-click application feature has significantly increased the number of applications we receive

    September 9, 2024

  • Wayne B

    Boosting Recruitment Success with ZipRecruiter: The Ultimate Tool for Talent Discovery

    My experience with ZipRecruiter has been outstanding. Its user-friendly interface and efficient tools have simplified my recruitment process, making it easy to find top-tier talent. The platform's features have helped me find qualified candidates and reduced the number of irrelevant or false profiles, saving me time and resources. It integrates seamlessly into my daily workflow, helping me make informed hiring decisions and onboard individuals who fit my organizational needs and values. ZipRecruiter has revolutionized my approach to talent acquisition, making it smoother, more reliable, and more successful. It's indispensable in my daily sourcing process, consistently helping me identify genuine, experienced candidates. It's become an integral part of my operations, effectively eliminating any false profiles. Overall, ZipRecruiter has been an incredible resource for my company, streamlining my hiring process and enabling me to find the perfect candidates quickly and efficiently.

    September 2, 2024

  • Carolyn N

    Challenging Setup and Integration for Greenhouse ATS Users

    My experience with ZipRecruiter was highly disappointing. I couldn't gauge its effectiveness due to several issues I faced during the process. The only feature that worked well for me was the resume search database. However, I couldn't evaluate its effectiveness as a recruiting tool due to problems during account setup. The initial setup of our account and integration with our ATS, Greenhouse, was frustrating. We had three different Account Managers in two months, each giving inconsistent information. We faced numerous issues with account setup and their ability to scrape our jobs from our ATS correctly. We decided to stop using it in mid to late August 2019 due to unresolved issues with our account. The platform supposedly fine-tunes its targeting of the "ideal" applicant based on your rating of applicants, but for companies with a large hiring volume, it becomes time-consuming to manage applicants in both an ATS and ZipRecruiter. We didn't choose ZipRecruiter over.

    August 25, 2024

  • Linda

    Miguel's Review on ZipRecruiter

    I had an issue with clearing email blocks and Miguel handled it very quickly and promptly. He was very professional and provided great support!

    August 20, 2024

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