AlertMedia is a cloud-based emergency communication software designed to aid businesses in sending mass notifications during crises. It features two-way messaging, geo-fencing, threat monitoring, and real-time reporting. The software ensures efficient communication during critical events, aiding organizations in protecting their people and operations. It is suitable for businesses of all sizes across various industries.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Alertmedia?
  • 04How Alertmedia compare to similar software?
  • 05Who is Alertmedia best for according to our reviewers?
  • 06Alertmedia Reviews

What is Alertmedia?

AlertMedia is an emergency communication software designed to ensure safety and operational resilience for businesses and organizations. It is a cloud-based platform that allows users to send multi-channel notifications during critical events. It also offers real-time incident monitoring, threat intelligence, and 24/7 support. The software enables two-way communication for immediate response and feedback, and it can be accessed remotely via its mobile app. With its analytics and reporting features, organizations can evaluate their communication effectiveness during emergencies. AlertMedia is suitable for various industries including healthcare, education, and manufacturing. It offers special promotions to enhance an organization's safety and operational resilience.

Pros from reviewers

  • Efficient mass communication: The software enables swift and efficient mass communication, especially during emergencies, making it an essential tool for companies with teams scattered nationwide

  • Exceptional customer service: AlertMedia's team is highly responsive and always looking for ways to assist their customers, ensuring a positive experience

  • Cost-effective: AlertMedia offers competitive pricing and is an all-inclusive platform, providing better value for money compared to other costly options

  • User-friendly interface: The software is easy to use and more intuitive than other platforms, particularly for mass weather alerts, making it a preferred choice for many companies

  • Versatile features: AlertMedia offers a range of useful features such as geofencing and pre-loaded messaging, allowing for seamless communication and customization. However, some of these features may not be included in the basic plan.

Cons from reviewers

  • Cost and usage issues: AlertMedia can be costly and some users have reported needing to remind staff about its proper usage

  • Limited personalization: There is a belief that some features could provide more detailed or personalized usage

  • Map feature limitation: AlertMedia's map feature operates based on town names, not zip codes, which may limit its effectiveness in certain situations

  • Customer support and implementation challenges: Some users have experienced frustration with customer support and found the initial implementation of single sign-on to be challenging.

  • Outdated appearance: Some users have noted that the software could benefit from a modern update as it appears somewhat outdated

Main features

Starting Price

N/A

Free Plan

No

Multi-channel notifications

Robust analytics and reporting

Threat intelligence

Two-way communication

Real-time incident monitoring

Who is Alertmedia best for according to our reviewers?

  • Organizations with remote employees: AlertMedia is particularly useful for reaching out to remote employees and providing them with emergency information, with features like geofencing that allow specific location-based communication

  • Businesses requiring mass communication: AlertMedia provides an efficient and effortless way to enable mass communication, especially for companies with field teams scattered nationwide

  • Companies looking for cost-effective solutions: AlertMedia is a cost-effective solution compared to other platforms, offering competitive pricing and all-inclusive features

  • Companies in need of user-friendly software: AlertMedia is more user-friendly than many other options, with a simple, intuitive platform that is easy to use and train new staff on

  • Businesses requiring swift emergency communication: AlertMedia allows companies to communicate swiftly and in various ways during emergencies, with pre-loaded messaging and nearly limitless customization.

  • Alertmedia Reviews

    4.8

    Alertmedia rating

    5.0

    Ease of use

    5.0

    Customer service

    4.7

    Value for money

    4.7

    Likelihood to recommend

    4.7

    Features

    18 Alertmedia Reviews

    4.8 (18 reviews)
    Leave a review
    • Tyler S

      Enhancing Communication Efforts: AlertMedia's Robust Reporting Capabilities

      As a facilities manager, I've appreciated AlertMedia's robust reporting capabilities. It provides us with valuable insights into our communication efforts and helps us identify areas for improvement

      August 4, 2024

    • Yael S

      Enhanced Logistics Planning with AlertMedia's Weather Monitoring Feature

      As a logistics manager, I've found AlertMedia's weather monitoring feature very helpful. It allows us to plan our operations more effectively and avoid potential disruptions

      July 27, 2024

    • Cade M

      Enhancing School Communication: AlertMedia's Geofencing Feature

      As a school administrator, AlertMedia has greatly improved our ability to communicate with parents and staff. Its geofencing feature has been particularly useful for sending location-specific alerts

      July 21, 2024

    • Stephen

      Highly Endorsed for Employee Safety and Organizational Efficiency

      My organization utilizes AlertMedia for effective communication during emergencies. As our field teams are scattered nationwide, AlertMedia is an essential digital and communication tool for us. I value its capacity to enable mass communication efficiently and effortlessly. However, I feel the automatic threat intelligence notification, which is at a different pricing level, should be part of the base tier. I selected AlertMedia because it had an impressive presentation and seemed to fulfill our company's requirements better than its competitors. Additionally, its pricing was much more affordable. I am pleased to know that the vendor values my review and is glad that I find AlertMedia effortless and beneficial in maintaining connectivity among our dispersed employees.

      July 13, 2024

    • Gabriel D

      Exploring AlertMedia: A Game-Changer for Remote Employee Communication

      I find AlertMedia to be an excellent tool for us, particularly for reaching out to our remote employees and providing them with emergency information. The ability to communicate swiftly and in various ways with our employees is a significant advantage. The onboarding process was mostly seamless, with AlertMedia managing to upload our Directory information. The geofencing feature is especially helpful, allowing us to select locations to communicate issues with, without needing to determine who requires the information. I appreciate everything about the platform, but I wish all features were included in the basic plan. I chose AlertMedia because it offered the best value for our money. I was pleased to see that the vendor valued my feedback, responding positively to my review in February 2021.

      July 7, 2024

    • Leland

      AlertMedia: Reliable and Seamless API Integration

      As an IT manager, I've been impressed by AlertMedia's reliability and performance. Its API integration capabilities have allowed us to seamlessly incorporate it into our existing systems

      June 29, 2024

    • Wynne S

      Real-Time Threat Monitoring Enhances Security

      As a security officer, I appreciate AlertMedia's real-time threat monitoring feature. It has helped us respond quickly and effectively to potential security issues, thereby enhancing the safety of our organization

      June 25, 2024

    • Heather M

      AlertMedia: Empowering Crisis Management with Two-Way Messaging

      As a business continuity planner, AlertMedia has been instrumental in our crisis management efforts. Its two-way messaging feature has enabled us to gather critical information from employees during emergencies

      June 15, 2024

    • Madison

      Excellent Return on Investment with AlertMedia

      My company needed a cost-effective, user-friendly solution with a great mobile app and templates, and AlertMedia met all these criteria. It enables us to communicate with all our employees at once via text, phone, and email. The mobile app is easy to use and essential for emergency communication across the company. The templates are simple to set up and would be crucial in an emergency. There's nothing I dislike about AlertMedia's features.

      June 9, 2024

    • Wade D

      Excellent Tool for Extensive Remote Teams

      I found the integration process of AlertMedia to be smooth and training users was easy. The pre-loaded messaging process is straightforward and the customization is nearly limitless. However, I was frustrated with the customer support and the initial implementation of single sign-on was challenging. I switched to AlertMedia from Everbridge because the latter was clunky and outdated.

      June 3, 2024

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