SurveyMonkey Enterprise is a robust survey software designed for businesses of all sizes. It allows users to create, distribute, and analyze surveys, equipped with advanced features such as data analysis, benchmarking, and collaboration tools. It also offers security features for data privacy and industry standard compliance. Perfect for collecting customer feedback, conducting market research, and employee engagement surveys.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Surveymonkey enterprise?
  • 04How Surveymonkey enterprise compare to similar software?
  • 05Who is Surveymonkey enterprise best for according to our reviewers?
  • 06Surveymonkey enterprise Reviews

What is Surveymonkey enterprise?

SurveyMonkey Enterprise is a robust survey software tailored for large businesses and organizations. It offers advanced features such as data analysis, sample selection, bias elimination, and data representation tools. Users can create custom surveys with various question types and design templates. The software supports collaboration, integrates with popular business tools, and ensures data security. It provides valuable insights through its analytics and reporting capabilities, accessible from any device. It's an effective tool for market research, customer satisfaction tracking, employee engagement measurement, event planning feedback, and more. Special promotions are available for enhanced data collection and analysis capabilities.

Pros from reviewers

  • Improved communication and data collection: The software has improved communication between patients and decision-makers and enabled the collection of crucial information and data for future planning and decision-making

  • Ease of use: SurveyMonkey Enterprise is simple to use, allowing users to create and send surveys to clients with ease and analyze responses in a straightforward manner

  • Customizable features: Despite some limitations, SurveyMonkey Enterprise provides a broad range of customizable features that can meet the needs of any team or organization

  • Campaign management: The software is beneficial for campaign management, enabling users to reach their database, send newsletters, and share links to blog articles, webinars, etc

  • Personalized dashboards: SurveyMonkey's standout feature is its ability to create personalized dashboards for different users or managers, allowing teams to quickly filter and display specific survey data.

Cons from reviewers

  • Lack of feature to avoid duplicate responses: Users have expressed a desire for a feature that limits a person to only one survey submission to avoid duplicate responses

  • Difficulty viewing surveys on certain devices and browsers: Some users have reported difficulties viewing the surveys on certain devices and browsers, which could potentially discourage future participation

  • Basic and limited templates: While the software offers a range of templates, users have found them to be somewhat basic and limited, often requiring them to create more customized surveys from scratch

  • Poor customer service: Several users have reported negative experiences with SurveyMonkey's customer service, including issues with billing and lack of assistance in resolving these issues.

  • Poor email marketing functionality: Despite its many features, SurveyMonkey Enterprise falls short in its email marketing capabilities, with users reporting restrictions and limitations on what they can send

Main features

Starting Price

N/A

Free Plan

No

Advanced Data Analysis

Collaboration Support

Integration Capabilities

Customizable Surveys

Data Security

Who is Surveymonkey enterprise best for according to our reviewers?

  • HR Departments: SurveyMonkey Enterprise is useful for HR departments for tasks such as Exit Surveys, Stay Surveys, and Communication Surveys, although logging in from multiple computers can sometimes be a challenge

  • Small Business Owners: This software is ideal for small business owners who need to reach a broad audience and collect valuable feedback for future planning and decision-making

  • Marketing Teams: SurveyMonkey Enterprise is beneficial for marketing teams, especially those without a large team, as it allows for easy creation and distribution of surveys, newsletters, and other campaign materials

  • Consultants: Consultants can use SurveyMonkey Enterprise to collect data swiftly and manage it effectively, although it lacks a feature to avoid duplicate responses.

  • Customer Service Teams: Teams that heavily rely on customer feedback can benefit from the software's ability to create personalized dashboards for different users or managers, providing quick access to specific survey data

  • Surveymonkey enterprise Reviews

    4.0

    Surveymonkey enterprise rating

    4.5

    Ease of use

    4.1

    Customer service

    4.1

    Value for money

    4.2

    Likelihood to recommend

    4.3

    Features

    29 Surveymonkey enterprise Reviews

    4.0 (29 reviews)
    Leave a review
    • Sandra

      Excellent Reporting Tools: Empowering Informed Business Decisions

      The reporting tools are excellent. They provide detailed insights that help us make informed business decisions

      October 19, 2024

    • Thomas D

      Continues to be my Top Choice for Survey Creation

      As a company, we rely heavily on surveys to gather crucial feedback from our customers about their experiences and opinions on our products. We use SurveyMonkey for this purpose, and its standout feature is its ability to create personalized dashboards for different users or managers. This allows my team to quickly filter and display specific survey data. What makes these dashboards unique is their live and real-time updates as survey responses are submitted. However, while SurveyMonkey offers robust analytics capabilities, I find that its reporting and analysis feature doesn't quite measure up to specialized data analytics or business intelligence tools.

      October 13, 2024

    • Jessica D

      An Intriguing Experience with SurveyMonkey Enterprise

      I must say, my experience with SurveyMonkey Enterprise has been quite intriguing. Their subscription offerings are unique and innovative. I was pleasantly surprised to find that I could access all the information I needed once I subscribed, which was a swift process. Their customer service was a breath of fresh air, always ready to assist. In my experience, SurveyMonkey has proven to be a reliable platform. I would highly recommend giving it a try, or better yet, sticking with it for all your survey needs!

      October 6, 2024

    • Charlotte Smith

      Efficient Tool for Gathering Insightful Feedback

      SurveyMonkey Enterprise has made collecting feedback from my employees easier. I can quickly create surveys and see the results, which have been crucial in improving our work environment and increasing employee satisfaction. The reporting feature is great, offering understandable results and useful insights from my surveys. However, the mobile version could be better.

      October 1, 2024

    • Katherine Jones

      A Total Letdown!

      I spent time creating a great survey and sent it to my customers, only to find out I could only view 4 responses. I was frustrated and contacted them via email and live chat, only to be told I had to pay monthly to access the responses. I was extremely disappointed and would not have used them had I known this.

      September 23, 2024

    • Dylan Smith

      Revolutionary Mobile App: Conduct Surveys and Monitor Results Anywhere!

      The mobile app is a game-changer. It allows me to conduct surveys and monitor results on the go

      September 14, 2024

    • Amy Miller

      Top-Notch Tool in My Arsenal

      I think SurveyMonkey Enterprise is great for customizable templates, but I've observed that similar software is more cost-effective.

      September 9, 2024

    • Dennis Davis

      SurveyMonkey: A Powerful Tool for HR Tasks

      My experience with SurveyMonkey Enterprise has been mostly positive. I often use it in our HR Department for tasks like Exit Surveys, Stay Surveys, and Communication Surveys. However, logging in from multiple computers can be frustrating and sometimes cause a headache.

      September 1, 2024

    • Ryan A

      Improved Teamwork with SurveyMonkey Enterprise

      The collaborative features of SurveyMonkey Enterprise have fostered better teamwork within our organization. We can now work on surveys simultaneously, saving us valuable time

      August 24, 2024

    • Noah

      SurveyMonkey Enterprise Streamlines Feedback Process with Integration Capabilities

      SurveyMonkey Enterprise has been instrumental in streamlining our feedback process. Its integration capabilities with other software like Salesforce and Marketo have significantly improved our workflow

      August 17, 2024

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