What is SurveySparrow?
Pros from reviewers
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Ease of use: SurveySparrow is appreciated for its ease in building survey forms using provided templates and the ability to select a theme that matches the user's objective
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Versatility and omnichannel data gathering: SurveySparrow is an excellent tool for gathering omnichannel data from various platforms such as email, web links, and social networks
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Cost-effectiveness: Users value the software's adaptability and cost-effectiveness, with a superior plan and pricing that offers an excellent free plan to begin setting up the platform.
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Outstanding service and swift support: Users have praised the outstanding service and swift support provided by SurveySparrow, with the support team promptly addressing any issues
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Advanced conditional logic technology: SurveySparrow uses advanced conditional logic technology, enabling the creation of user-friendly feedback forms that feel like human interaction
Cons from reviewers
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Difficulty in rearranging text fields: Users have reported issues with rearranging text fields on the survey forms. Despite multiple attempts, they were unable to align the fields to their desired grid, disrupting the form's layout and design
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Slow page loading: Some users have noticed that SurveySparrow tends to slow down the pages where the forms are located. This could potentially decrease future SEO ranking possibilities
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High cost for advanced features: Users have reported a significant cost increase to access advanced features of SurveySparrow
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Daily promotional emails and paid templates: Some users have expressed annoyance with the daily promotional emails from SurveySparrow. Additionally, they were disappointed that the templates were not free and required a premium subscription to use
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Poor customer service and billing issues: Some users have reported poor customer service experiences, including responses being locked and being charged for deleted surveys. There have also been issues with the billing process, including unauthorized automatic renewals and lack of clarity in billing statements.
25% off all plans on SurveySparrow
Get 25% off all plans on SurveySparrow and up to $1,497 savings with Secret.
Main features
Starting Price
Free Plan
Tailor surveys to your needs
Integrate SurveySparrow into your workflow
Optimize employee engagement
Automate feedback tracking
Enjoy an all-in-one platform
Starting Price
$43
/ month
Free Plan
No
Tailor surveys to your needs
Integrate SurveySparrow into your workflow
Optimize employee engagement
Automate feedback tracking
Enjoy an all-in-one platform
25% off all plans on SurveySparrow
Get 25% off all plans on SurveySparrow and up to $1,497 savings with Secret.
How SurveySparrow compare to similar software?
Product
Price
$43
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
25% off all plans on SurveySparrow
Save up to $1,497
SurveySparrow and Typeform are leading platforms in the online survey and form-building arena, each presenting distinct methodologies to elevate user engagement and data collection efficacy. Understanding the differences between them is key to selecting the most appropriate tool for your needs.
SurveySparrow is acclaimed for its unique approach to surveys, offering a conversational interface that mimics a chat-like experience. This engaging format tends to yield higher response rates as it creates a more interactive and less tedious survey-taking experience. The platform is highly versatile, supporting various types of surveys, including NPS, employee feedback, and customer satisfaction surveys. Additionally, SurveySparrow provides robust automation capabilities that streamline follow-ups and data collection, coupled with rich analytics tools to analyze trends and generate actionable insights.
In contrast, Typeform prioritizes design and user experience, delivering surveys that are...
SurveySparrow
Omnichannel experience management solution
25% off all plans on SurveySparrow
Save up to $1,497
Typeform
Create beautiful forms and surveys that actually convert.
6 months free across all plans on Typeform
Save up to $534
Who is SurveySparrow best for according to our reviewers?
Survey creators: Users who need to create engaging and interactive surveys for their clients or customers. SurveySparrow provides a variety of templates and themes to match the objective of the survey
Market researchers: Professionals who need to gather omnichannel data from various platforms such as email, web links, and social networks. SurveySparrow's modern-looking surveys and ready-to-use templates save time and effort
Data analysts: Professionals who need to collect customer feedback for their business. SurveySparrow offers a wide range of survey options, making it both attractive and effective for collecting and analyzing data
User researchers: Individuals who need to conduct user research for their projects. SurveySparrow's easy-to-use platform and various integrations, including Google Sheets, make it an excellent tool for user research.
Business owners: Individuals who want to understand their customers' interaction with their business and improve customer satisfaction rates. SurveySparrow's robust features enable them to track their clients' behavior and interaction with their website
25% off all plans on SurveySparrow
Get 25% off all plans on SurveySparrow and up to $1,497 savings with Secret.
SurveySparrow Reviews
4.7
SurveySparrow rating
4.4
Ease of use
4.4
Customer service
4.3
Value for money
4.1
Likelihood to recommend
4.3
Features
29 SurveySparrow Reviews
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Abigail A
Enhanced User Engagement and Valuable Feedback: SurveySparrow's Conversational Surveys
Lastly, as a user experience designer, I appreciated SurveySparrow's focus on conversational surveys. This approach resulted in higher engagement rates and more valuable feedback from users.
October 20, 2024
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Rachel Williams
Unlocking Customer Insights with SurveySparrow (222)
SurveySparrow has significantly aided me in understanding my visitors' interaction with my business, offering areas for improvement. I highly recommend it as a necessary tool for any business serious about enhancing customer shopping experience and satisfaction rates. Its robust features enable me to comprehend my clients' behavior and effortlessly track their interaction with my website. I am particularly impressed by the logic feature, allowing me to create brainstorming forms that appear as live questionnaires to my visitors, making them feel like they're interacting with a live agent. I feel the LOGIC section should be highlighted more. With SurveySparrow, I can set triggers for the form's display on my website, typically based on the percentage scroll rate or average session duration. This keeps my web pages neat and appealing, particularly for my service pages. I also have the choice between inline and side widget placements. This software has been crucial in helping my business understand how to improve.
October 14, 2024
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Marilyn
Beneficial White-Labeling Option for Professional Surveys: A Consultant's Review of SurveySparrow
As a consultant, I found SurveySparrow's white-labeling option very beneficial. It allowed me to present professional, branded surveys to my clients
October 7, 2024
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Walter S
SurveySparrow: Amplifying Non-Profit Reach with Social Media Sharing
As a non-profit organizer, I used SurveySparrow to gauge public opinion on various issues. The social media sharing options helped increase our reach significantly
September 29, 2024
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Keilani
A Delightful and Powerful Tool to Use: SurveySparrow
I appreciate the templatization of the survey process in Surveysparrow as it makes it quick. I also like how the final results are presented, making them easy to analyze. However, I think it could use a bit more innovation to create a unique personality. Right now, it seems like a more affordable alternative to Typeform. I have faith in their team and am confident they can surpass Typeform or any other tool. They offer a risk-free trial which worked well for me and I recommend others to try it too.
September 24, 2024
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Ingrid G
Streamlining Workflow: SurveySparrow's Collaborative Features for Project Managers
As a project manager, I found SurveySparrow's collaborative features very useful. Being able to share and work on surveys with my team streamlined our workflow
September 15, 2024
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Christian J
SurveySparrow: A Great Tool for Student Evaluations
As an educator, I found SurveySparrow to be a great tool for student evaluations. The recurring surveys feature allowed me to track progress over time, and the mobile-friendly design ensured high response rates
September 7, 2024
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Douglas Davis
Survey Sparrow Software: User-Friendly & Intuitive
The software is user-friendly and affordable. The customer service is outstanding and promptly resolved my client's problems. Survey Sparrow provides a free trial, allowing us to test it before buying a plan. We also got a personal free account. It offers a variety of survey types, including video and white-label surveys. Additionally, it enables us to collect payments through its surveys.
September 2, 2024
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Philip Rodriguez
User Interface - Fast, Sleek, Straightforward
The product/service is outstanding and one of the best survey SaaS sites I've used. The integrations are robust and it's easy to create what you need. The user interface is fast, clean, and simple for those filling out the form or survey. My only desire is for a more affordable monthly option for users who don't need many responses or are operating on a smaller scale. I would recommend them as a reliable option if you need a powerful survey platform.
August 24, 2024
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Christine J
Creating Comprehensive Surveys with Intuitive Interface and Robust Features
its intuitive interface and robust features made it easy to create comprehensive surveys. The analytics feature provided insightful data that helped shape our marketing strategy
August 20, 2024
