Pros from reviewers

• Excellent customer support: LeadSquared has a responsive customer support team that promptly responds to customer inquiries and resolves issues. This makes it a reliable tool for businesses.

• Easy lead management: LeadSquared simplifies the process of managing leads by allowing users to connect with multiple platforms to capture and store leads. It also offers standard integrations and tools like Zapier for setup

• User-friendly and customizable: The software is user-friendly and offers customization options, making it easy to administer. It also provides custom solutions and support for both software and business-related problems

• Affordable: Compared to other software tools in the market, LeadSquared offers good value for its features at an appealing price. This makes it a cost-effective solution for small to medium-sized businesses

• Reliable CRM: LeadSquared is a reliable CRM tool that is crucial for saving information and distributing promotional content. It is especially beneficial for extensive marketing activities

Cons from reviewers

• Limited integration with third-party tools: While LeadSquared offers many features, its integration with third-party tools can be somewhat limited, which can restrict its functionality

• Limited reporting suite: Despite its many features, the reporting suite of LeadSquared does not fully encompass the overall picture and each report functions separately. This can limit the ability to gain a comprehensive understanding of data

• Limited applications of email suite and other marketing features: While these are not the main focus of the product, there is potential for improvement in the email suite and other marketing features

• Challenging setup process: Importing data from another system and setting up the software can take longer than expected, which can delay the implementation process

• Unresponsive customer support: Some users have reported that the customer support team can be unresponsive, which can lead to delays in resolving issues.