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10 Best Alternatives to Kustomer in December 2024

Alternatives & Competitors to Kustomer

  1. 1

    Freshdesk

    90% off the Pro plan for 1 year
  2. 2

    Intercom

    1 year free on the Advanced plan
  3. 3

    Salesforce Service Cloud
  4. 4

    Gorgias

    2nd and 3rd month's subcription free
  5. 5

    Front

    6 months free on Growth plan

Here are competitors or alternatives to Kustomer and other similar CRM software. You need to consider some important factors when choosing a tool like Kustomer for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Kustomer that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Kustomer. Discover sofware like Freshdesk, Intercom, Salesforce Service Cloud or Gorgias.

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List of Alternatives to Kustomer

From CRM tools, we have selected the best alternatives to Kustomer based on reviews for each solution and similarities with Kustomer. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo freshdesk

1. Freshdesk

Customer service software to optimize your client communication

4.3 (29 reviews)
1 deal available | Redeemed by 335 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

logo intercom

2. Intercom
Popular

Strengthen relationships with your customers with an online messaging system.

4.4 (29 reviews)
1 deal available | Redeemed by 1266 members
Collaboration Customer Experience AI Customer Support Customer Support

1 year free on the Advanced plan

Save up to $3,108

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

logo salesforce service cloud

3. Salesforce Service Cloud

Empower your customer service with Salesforce Service Cloud

(0 reviews)
Customer Support

Salesforce Service Cloud revolutionizes customer service by providing a comprehensive, cloud-based platform designed to enhance every aspect of customer interaction. This powerful tool integrates seamlessly with existing systems, ensuring a unified and efficient experience for both service agents and customers.

logo gorgias

4. Gorgias

E-commerce helpdesk platform

4.4 (28 reviews)
1 deal available | Redeemed by 59 members
Customer Support Customer Experience AI Customer Support

2nd and 3rd month's subcription free

Save up to $1,800

Put a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.

logo front

5. Front

Streamline teamwork to delight customers.

4.6 (29 reviews)
1 deal available | Redeemed by 125 members
Customer Experience Customer Support

6 months free on Growth plan

Save up to $4,740

Front is a customer operations platform designed to streamline communication for teams, enabling them to deliver exceptional service at scale. It combines the efficiency of a help desk with the familiarity of email, offering built-in collaboration, visibility, and efficiency.

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hubspot service hub logo

6. Hubspot Service Hub

Transform customer service into customer success

4.2 (29 reviews)
1 deal available | Redeemed by 8 members
CRM

30% off Service Hub Professional and Enterprise plans for 1 year

Save up to $2,000

HubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.

logo liveagent

7. LiveAgent

Customer support software

4.6 (28 reviews)
1 deal available | Redeemed by 126 members
Customer Support Call Centers

$120 credits on any plan

Save up to $120

With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.

logo zendesk

8. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.1 (29 reviews)
1 deal available | Redeemed by 1264 members
AI Customer Support Customer Support Customer Experience CRM

6 months free

Save up to $50,000

Zendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.

quiq messaging logo

9. Quiq messaging

Quiq Messaging: Streamlining Communication, One Message at a Time!

4.6 (19 reviews)
Customer Support

Quiq Messaging is a customer communication software that allows businesses to engage with customers through their preferred messaging channels. It supports SMS, Facebook Messenger, Web Chat, and more. With features like automated responses and conversation management, it enhances customer service efficiency. Quiq Messaging is ideal for businesses aiming to improve their customer interaction and response times.

helpshift logo

10. Helpshift

Shift Your Support, Elevate Your Help with Helpshift!

4.4 (15 reviews)
Customer Support

Helpshift is a customer service platform designed for mobile apps. It provides in-app support, reducing the need for external support channels. Features include FAQs, in-app chat, and push notifications. It allows businesses to manage customer issues effectively, track user behavior, and gather valuable feedback. Its goal is to enhance the customer experience by providing immediate, direct support within the app itself.