What is Remote?
Pros from reviewers
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Prompt responses and quick resolutions: Users have experienced prompt responses and quick resolutions with the Remote software. The team is always ready to listen to employees and provide efficient, workable solutions
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User-friendly platform: The platform is reported to be very user-friendly and operates smoothly. It relieves employers of many legal burdens, making the onboarding process easier, even when it requires extensive knowledge of employment laws
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Efficient service: The software provides quick responses and efficient handling of issues. Users have reported a lot of transparency when things were unclear, and the staff's commitment to resolving cases and keeping them updated on progress
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Excellent customer support: Users have reported having a great support experience with the remote software. They felt guided and assisted throughout the entire process of their complex requests, with staff members being extremely friendly and dedicated
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Proactive customer support and low processing fees: Users find Remote to be an excellent platform, appreciating their low processing fees. The customer support team is proactive and extremely helpful, providing comfort to users knowing that they have their back even in situations where they didn't realize they needed help.
Cons from reviewers
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Limited support for complex legal matters: While the software provides excellent support for general issues, it may fall short when dealing with complex legal matters, such as understanding and applying foreign employment laws
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Lack of automatic calculations: The software does not automatically handle all necessary calculations, which can be a burden for users who are not proficient in this area
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Potential for misunderstanding user needs: There may be instances where the software does not fully understand or cater to the specific needs of the user, such as when a user takes longer than usual to sign a contract.
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Difficulty in understanding legal compliance: Remote software sometimes struggles to comprehend the legal compliance of employment contracts, especially when the employee's country of residence differs from the country they are working for remotely. This can lead to complications in terms of which country's laws and regulations should apply
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Time-consuming calculations: Users have reported that they often have to perform many calculations themselves, which can be time-consuming. This is an inconvenience, especially considering that users are paying for the service
Main features
Starting Price
Free Plan
Data protection
Access an HR team in each country
Get contracts in order, fast
Access to healthcare benefits
Ensure prompt payments
Starting Price
$29
/ user / month
Free Plan
No
Data protection
Access an HR team in each country
Get contracts in order, fast
Access to healthcare benefits
Ensure prompt payments
How Remote compare to similar software?
Product
Price
$29
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
20% off for the first year on Remote
Save up to $1,677
Deel and Remote, two prominent remote work platforms, present distinct approaches to facilitating remote collaboration, managing payroll, and ensuring compliance. The primary difference between the two lies in their feature sets, target audiences, and pricing structures.
Deel is known for its intuitive interface and comprehensive suite of tools tailored specifically for remote teams and freelancers. It excels in simplifying complex processes such as global payments, tax compliance, and contract generation. Deel's platform integrates seamlessly with popular tools and services, offering users a streamlined experience combined with robust security measures to safeguard sensitive data and transactions. It primarily targets businesses and freelancers seeking an all-in-one solution for remote work management.
In contrast, Remote offers a broader range of services beyond remote work facilitation, including payroll management, time tracking, and compliance solutions. While Remote also caters...
Who is Remote best for according to our reviewers?
Users requiring assistance with calculations: These users find it time-consuming to do many calculations themselves and believe that the company should handle this aspect, especially since they are paying for the service
Users undergoing onboarding: These users find the onboarding process smooth and the platform user-friendly, appreciating the extensive knowledge of employment laws provided by the software.
Employees with complex requests: These users appreciate the guidance and assistance provided throughout the process of their complex requests, feeling supported and thankful for the service
Users seeking transparency and efficiency: These users are satisfied with the quick responses, efficient handling of issues, and the transparency provided when things were unclear, appreciating the dedication of the staff
Users dealing with legal compliance issues: These users have faced challenges with the software understanding the legal compliance of their employment contracts, especially when working remotely from a different country than their residence
Remote Reviews
4.7
Remote rating
20 Remote Reviews
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Patrick Rodriguez
Remote: Proactive and User-Friendly
I find Remote to be an excellent platform. I appreciate their low processing fees and their customer support team is proactive and extremely helpful. It's comforting to know that they have my back even in situations where I didn't realize I needed help.
August 18, 2024
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Adam A
Ensuring Legal Compliance: Software's Peace of Mind for International Team Members
The software's compliance features give me peace of mind knowing we're meeting all legal requirements for our international team members
August 13, 2024
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Anna M
Remote.com's Transparent Task Progress Updates
I appreciate the transparency Remote.com provides with its real-time updates on task progress
August 6, 2024
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Helen Brown
Legal Compliance Gone Awry
Everything was fine with Remote until it messed up the legal compliance of my employment contract. It seems difficult for them to understand that my country of residence is not the same as the country I am working for remotely. Therefore, the terms and conditions should apply to the country I am working for and where I am paying taxes.
July 27, 2024
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Daniel Brown
Swift Reply and Rapid Solution
I experienced prompt responses and quick resolutions with the Remote software. They are always ready to listen to employees and provide efficient, workable solutions.
July 20, 2024
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Billy Williams
Intuitive Features and Time Tracking Ease Payroll
its features are intuitive and user-friendly. The time tracking feature, for example, has made payroll a breeze
July 16, 2024
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Nicholas
Effortlessly Managing Remote Employees with User-Friendly Software Interface
The software's interface is clean and easy to navigate, making it simple to manage multiple remote employees
July 6, 2024
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Deborah C
Excellent Customer Service!
I just wanted to express how incredible Adriana from the customer support team has been. She's been outstanding, assisting me with my application process in a friendly and accessible way. She handled all my concerns effortlessly and offered spot-on solutions. It felt like having a friend guide me through the process!
July 1, 2024
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Joseph Jones
Streamlined Onboarding: Remote.com's Smooth Process for New Hires
I've found the onboarding process for new hires to be much smoother with Remote.com's streamlined system
June 25, 2024
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Aislinn D
Remote Work - Excellent!
I had a positive experience completing and signing my contract with this company. The representative I interacted with was attentive and considerate of my needs. When she noticed I was taking a while to sign the contract, she reached out to offer assistance or clarification. Overall, it was a pleasant experience.
June 17, 2024