What is Guru?
Pros from reviewers
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Simple and up-to-date cards: The cards in Guru are simple to set up, time-stamped for currency, and allow admin access to a select group for updates. They also allow for comments and suggestions to keep the data fresh and crowdsourced
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Excellent search feature: Guru's search feature allows users to easily find relevant cards by simply thinking of a keyword or specific topic, which is incredibly useful for quickly identifying the card needed
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User-friendly and easy to navigate: Guru is praised for its user-friendly interface and easy navigation, with well-structured details that allow users to effortlessly find information using just a few keywords.
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Seamless and easily searchable solution: Guru offers a more streamlined and easily searchable solution for organizing sales material or crucial internal employee data, saving time compared to searching through other platforms like Drive, Dropbox or Box
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Integration with other work programs: Guru has the ability to connect and integrate with other common work programs, simplifying implementation and making it a valuable asset to companies
Cons from reviewers
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Limited editing options: The editing options in Guru can be challenging to find and are not as user-friendly as they could be, making it difficult to update collections, verification cadences, or the location of the board for an existing card
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Less intuitive self-help feature: The self-help tool in Guru is not as efficient as expected, particularly during mobile use or training, making it difficult for users to maximize the use of the platform
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Slow loading times: Users have reported occasional slow loading times when using Guru, although this could potentially be due to individual internet connections
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Poor customer service and payment issues: Some users have reported poor customer service and payment issues when using Guru, including difficulty reaching support and issues with unauthorized charges.
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Search function could be more intuitive: The search function in Guru requires users to know precisely what they're searching for to get a good result, which can be a hindrance when trying to find specific information
Main features
Starting Price
Free Plan
AI-powered search
Integrations
Browser extension
Automated knowledge capture
Analytics
Starting Price
N/A
Free Plan
No
AI-powered search
Integrations
Browser extension
Automated knowledge capture
Analytics
How Guru compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Guru and Document360 both provide robust platforms for managing organizational knowledge, but their focus and feature sets differ significantly, catering to distinct needs. Guru specializes in delivering real-time, contextual information directly within your team's workflow. It's designed for internal teams, particularly in sales, support, and customer success, who need easy access to verified knowledge at the point of use. Guru provides features such as knowledge verification, browser extensions, Slack integration, and AI-driven suggestions, all of which enhance productivity by reducing time spent searching for information. If you need a tool that delivers internal knowledge on-demand and integrates seamlessly with your team's existing tools, Guru may be the ideal solution.
Document360, in contrast, is a dedicated knowledge base platform focused on creating well-structured content for both internal and external audiences. Its feature set includes rich content authoring, version...
Guru
Instant answers for smart decision-making
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Who is Guru best for according to our reviewers?
Project Managers: Guru is a comprehensive platform for managing projects and tasks, although the self-help feature may not be very intuitive, particularly during mobile use or training
Content Creators and Editors: Guru offers numerous features for building cards to share information in diverse and visually appealing ways, and integrates well with other common work programs
Customer Support Teams: Guru is a unique and efficient tool for knowledge base management, allowing easy access to information using just a few keywords.
Sales Teams: Guru is a seamless and easily searchable solution for organizing sales material, saving time compared to searching through other platforms like Drive, Dropbox or Box
HR and Finance Departments: Guru is used to organize crucial internal employee data, like equity FAQs or ERG information. The cards are simple to set up, time-stamped for freshness, and can be managed by a select group
Guru Reviews
4.4
Guru rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.3
Likelihood to recommend
4.5
Features
28 Guru Reviews
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Lisa J
Experiencing Enhanced Security and Communication with Guru
My experience with Guru was truly enlightening! They have a unique approach to security, asking for detailed personal information to ensure the safe payment of our contractors. It's a different process compared to platforms like Upwork, which offers a simpler method for monitoring and paying contractors. I found Guru's method to be a refreshing change, adding an extra layer of security. What's more, they keep the communication lines open, frequently sending emails to request information. I appreciate how they maintain a certain level of anonymity for security purposes. I would definitely recommend giving Guru a try!
October 13, 2024
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Cynthia N
Guru: The Indispensable Event Planner for Seamless Coordination and Task Management
As an event planner, Guru has been indispensable. It's made it easy to coordinate with my team, assign tasks, and ensure everything is on track for our events.
October 8, 2024
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Irene Jones
Guru: A Fantastic Platform for Effortless Web Development Project Management
I've been using Guru for my web development projects and it's been fantastic. The platform is easy to navigate and the features are robust. It's made project management a breeze
September 29, 2024
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Scott Williams
Exploring the Diversity of Talent on Guru: A Personal Experience
I've had the pleasure of hiring on Guru for the sixth time now, and I've come to appreciate the diversity of talent available on the platform. The site allows anyone to advertise and create a profile, which opens up a world of possibilities for finding unique and varied skill sets. I've had the opportunity to work with six different agencies, each bringing their own unique approach to building my website. While it's true that Guru doesn't verify credentials, I've found this to be an opportunity for me to do my own due diligence and really get to know the people I'm hiring. It's a more hands-on approach, but it's also more rewarding when you find the right fit. Guru's customer service may not be perfect, but they've always been responsive to my concerns. They may not offer refunds or guarantees for non-delivery situations, but they do have a feedback system in place that allows me to voice my experiences and help other customers make informed decisions. I've noticed that the reviews can sometimes sound similar, but I take this as a sign that many people are having consistent experiences on the site. It's a testament to the platform's reliability and consistency. I've had some challenges along the way, but they've only motivated me to keep pushing forward with my project. I appreciate that Guru doesn't hold the freelancer's payment until part of the job is done, as it shows trust in the freelancers and motivates them to do their best work. I've had the chance to work with freelancers from India and Pakistan, and while there have been some cultural differences, I've found them to be hardworking and dedicated. I would encourage everyone to give Guru a try and explore the wide range of talent available on the platform.
September 24, 2024
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Pamela Jones
Highly Recommended: The Trustworthy Software Guru!
Absolutely love Software Guru! I highly recommend it. I confidently handed over my credit card details, knowing it's a secure and trustworthy platform. It's a fantastic, long-term investment!
September 15, 2024
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Billy
Your Go-To Resource for Policy Information
My overall experience with Guru has been excellent. I find it extremely user-friendly and easy to navigate, with well-structured details. I especially appreciate how effortlessly I can find information using just a few keywords. However, I occasionally experience slow loading times, although this might be due to my internet connection.
September 10, 2024
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Vernon M
Guru: Streamlining Client Projects with Detailed Planning and Progress Tracking
As a professional consultant, Guru has been an essential tool for managing my client projects. The ability to create detailed project plans and track progress has made my work much easier
August 31, 2024
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Ursuline M
Impressed with Guru: User-friendly Software and Excellent Customer Support
I've been using Guru for a while now and I'm impressed with its functionality. The software is user-friendly and the customer support is excellent. They are always ready to assist whenever I encounter any issues
August 24, 2024
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Jonathan M
Improving Efficiency: How Guru Helps Manage Small Business Teams
As a small business owner, Guru has been instrumental in helping me manage my team. The ability to assign tasks and monitor progress in real-time has greatly improved our efficiency
August 19, 2024
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Gregory Rodriguez
A Generous Life Giver: Guru Software Review
My reviewer for Guru is Kabir, who is incredibly genuine and patient. He has assisted me with my issues regarding my partner and soulmate. He is always willing to help and allows me to contact him once or twice a week. I believe he will go far. I highly recommend getting in touch with him, you won't be disappointed.
August 12, 2024
