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FreshBooks Reviews

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4.2 (29 reviews)

Freshbooks is a cloud-based accounting software designed for small businesses and freelancers. It simplifies invoicing, expense tracking, and financial management with its user-friendly interface and powerful features. Freshbooks saves users time, streamlines financial processes, and accelerates payment receipt. It enables the creation of professional invoices, organization of expenses, and time tracking, allowing entrepreneurs to effectively manage their finances and concentrate on business growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is FreshBooks?
  • 04How FreshBooks compare to similar software?
  • 05Who is FreshBooks best for according to our reviewers?
  • 06FreshBooks Reviews

What is FreshBooks?

Freshbooks is a cloud-based accounting software tailored for small business owners and freelancers. It offers a user-friendly interface for easy time tracking, expense management, and invoice generation. Freshbooks integrates with popular business tools like PayPal, Shopify, and G Suite, enhancing workflow efficiency. It allows remote access and collaboration, and its robust analytics provide insights into business performance for data-driven decisions. Overall, Freshbooks is an all-in-one accounting solution designed to streamline financial management and promote business growth.

Pros from reviewers

  • Excellent customer support: Many users have praised Freshbooks for its fast and precise customer support. Any issues encountered are promptly resolved, and the support team is known for being communicative, courteous, and knowledgeable

  • Customizable platform: Freshbooks is customizable to fit different business needs. It is particularly appreciated by individuals with a creative mindset, as it allows them to manage their finances in a way that suits them best.

  • Automated invoicing: The software's automated invoicing feature ensures timely payments each month and allows for the quick creation of customized invoices. This has improved efficiency and accuracy in many businesses

  • Ease of use: Freshbooks offers a user-friendly interface that is easy to navigate, even for individuals with no accounting knowledge. This makes it simple to manage business finances, track cash flow, and handle invoicing and billing

  • Comprehensive financial management: Freshbooks provides a complete platform for managing all aspects of business finances. This includes accurate financial tracking and reporting, as well as the ability to capture and store receipts for simplified expense monitoring

Cons from reviewers

  • Limited budgeting feature: Despite its strengths in invoicing and payment tracking, Freshbooks lacks a robust budgeting feature

  • High transaction fees: Freshbooks charges a high transaction fee for handling invoice payments, which only decreases with higher subscription levels

  • Difficulty in integration: Freshbooks can be challenging to integrate with other business systems, making it less suitable for businesses that work closely with CPAs and vendors

  • Limited customization options: Freshbooks offers limited options for customizing invoice templates, which can be a drawback for businesses that require more personalized invoices

  • Difficulty in account cancellation: Some users have reported difficulty in cancelling their Freshbooks account, with the process being complicated and time-consuming.

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Main features

Starting Price

$17

/ month

Free Plan

No

Time tracking

Expense tracking

Project management

Financial reporting

Mobile app

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FreshBooks and Xero are powerful tools designed for managing finances, each catering to different aspects of accounting and business management. While both platforms offer features that streamline financial processes, the key difference lies in their target audience and the depth of functionality they provide.


FreshBooks is an intuitive accounting solution primarily designed for freelancers, small business owners, and service-based businesses. It excels in invoicing, time tracking, and expense management, offering a user-friendly interface that simplifies these tasks. FreshBooks is particularly well-known for its robust invoicing capabilities, allowing users to create professional invoices, automate payment reminders, and track client payments with ease. Its ecosystem is centered around ease of use, making it an excellent choice for users who need straightforward, efficient tools to manage their finances without requiring extensive accounting knowledge.


On the other hand, Xero is a ...

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FreshBooks and HoneyBook are powerful tools designed to help small businesses and freelancers manage their operations effectively. Both platforms offer features that streamline invoicing, client communication, and project management. However, understanding the key differences between them can help you choose the best solution for your business needs.


The primary difference between FreshBooks and HoneyBook lies in their core functionalities. FreshBooks is primarily an accounting and invoicing platform, offering comprehensive tools for managing finances, tracking expenses, and generating detailed financial reports. It is particularly well-suited for businesses that need robust accounting features integrated with their invoicing system. FreshBooks also includes time-tracking capabilities, which are essential for professionals who bill clients by the hour. With FreshBooks, you can create and send professional invoices, accept payments online, and manage your cash flow with ease.


...

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FreshBooks and QuickBooks both provide powerful tools for managing business finances, but their approaches and features differ significantly, catering to distinct business needs and sizes.


FreshBooks is tailored for small businesses, freelancers, and service-based professionals who need simple, intuitive invoicing and time-tracking solutions. It emphasizes ease of use with an interface designed to streamline tasks such as sending invoices, tracking billable hours, and managing expenses. FreshBooks stands out for its robust invoicing features, which include customizable invoice templates, automated payment reminders, and a client portal for easy payment processing. Additionally, FreshBooks offers project management features, making it ideal for businesses that need to track project progress and collaborate with clients in real-time.


In contrast, QuickBooks is designed to accommodate a wider range of businesses, including those with more complex accounting requirements. QuickBooks...

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Simplify your business accounting

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Save up to $216

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Who is FreshBooks best for according to our reviewers?

  • Book Sellers: FreshBooks is ideal for book sellers who need a simple tool for invoicing customers for book purchases, with strong customer support but potentially high costs for the features offered.

  • Solopreneurs: FreshBooks is a good fit for solopreneurs who need a simple and efficient tool for managing their finances, but may find it less suitable as their business grows and becomes more complex

  • Small Business Owners: FreshBooks is suitable for small business owners who need a user-friendly platform for managing their finances, including invoicing, payment tracking, and financial reporting

  • Freelancers: FreshBooks is ideal for freelancers who need an intuitive and efficient tool for managing their finances, with features like automated invoicing, payment tracking, and financial reporting

  • Creative Professionals: FreshBooks is suitable for creative professionals who appreciate a user-friendly and customizable platform that fits their creative mindset, but may find customer service and account management lacking

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    FreshBooks Reviews

    4.2

    FreshBooks rating

    29 FreshBooks Reviews

    4.2 (29 reviews)
    Leave a review
    • Amber Rodriguez

      Streamlining Finances with Ease and Precision

      FreshBooks has improved my business's efficiency and accuracy by automating and simplifying many financial tasks. I particularly value the automated invoicing feature, which has made the invoicing process more efficient and ensured timely delivery to customers. It's also made tracking payments and generating financial reports easier. However, I'm disappointed with the limited options for customizing invoice templates.

      June 2, 2024

    • Wiley D

      Exploring FreshBooks: A High-Quality, Intuitive Solution

      I think there are less expensive options, but none meet my needs as effectively as Freshbooks. It's a top-notch service with excellent support and covers all my requirements. Even though it's a bit pricey, I opted for Freshbooks because I needed a more intuitive, refined service than my previous one. I switched to Freshbooks for its superior search capabilities.

      May 28, 2024

    • Matthew J

      Highly Recommended: The Self-Sufficient Service of Freshbooks

      I would highly recommend using Freshbooks! Once I signed up, I was pleasantly surprised by the level of independence it offered. I didn't need to constantly reach out to account managers or customer services, which was a refreshing change. I'm amazed at how efficiently this company operates. I'm also very impressed with Barclays for promoting such a self-sufficient service to their customers.

      May 20, 2024

    • Isabella B

      Boosting Efficiency and Financial Oversight with FreshBooks

      I consider FreshBooks an essential tool for managing our finances effectively. It's reliable and efficient for our company. I value its ability to simplify invoicing and payment tracking. The ability to quickly create customized invoices has allowed us to efficiently send professional invoices to our clients. The payment tracking feature is useful for accurately tracking revenue and ensuring timely payments. However, I wish FreshBooks had a stronger budgeting feature.

      May 13, 2024

    • Timothy A

      Staying Loyal to FreshBooks: A User's Perspective

      I've been a loyal user of FreshBooks for several years now and I've always been a huge fan! The mileage tracker is a feature I've found to be incredibly useful, and I appreciate the convenience of having my payment automatically deducted each month. I also love how easy it is to upload receipts and save expenses - it's a real time-saver! There have been a few minor hiccups along the way, but I'm confident that the FreshBooks team is working hard to resolve these. While I've heard good things about QuickBooks, I'm sticking with FreshBooks for now because of its user-friendly interface and excellent features.

      May 7, 2024

    • Marilyn Martinez

      Crucial Accounting Solution for Small Businesses

      As a person with no accounting knowledge, Freshbooks gave me the confidence to manage my own business, ensuring all taxes and bookkeeping were handled correctly and without stress. It was easy to get started and I've learned a lot from using the software. The user-friendly interface, complete with helpful tooltips and explainers, made it simple to begin. The invoice automation features made it easy to ensure timely payments each month. However, the transaction fee for Freshbooks handling invoice payment is quite high and only decreases when you start paying them more. Also, some of the more advanced features require a sales call to negotiate pricing.

      April 28, 2024

    • Janet

      FreshBooks: The Ultimate Financial Management Tool for Small Businesses

      As a small business owner, I've found FreshBooks to be an invaluable tool for managing my finances

      April 23, 2024

    • Xiomara M

      Streamlined Accounting with Time Tracking

      its intuitive interface and robust features have streamlined my accounting processes. The time tracking feature, in particular, has been a game-changer for my consulting work

      April 14, 2024

    • Sarah Miller

      An Australian Sole Trader's Experience with Freshbooks: A Comprehensive Accounting System for Business Growth

      I've been using Freshbooks for over a year now and I'm based in Australia, running a sole trader business. I've found that Freshbooks offers a comprehensive accounting system that's more than I need, but it's great to know that the functionality is there if my business grows. Navigating the app can be a bit tricky at times, but their online instructions are usually quite helpful. I've noticed that when I log into my account online, I'm redirected to a marketing page that offers a variety of products. While I don't currently need these additional services, it's good to know what's available for future reference. I've also noticed a link to cancel my subscription at the bottom of the page, which is handy to know. It does mention that I need to call during office hours to cancel, which can be a bit challenging due to the time difference, but it's reassuring to know that there's a human at the other end of the line to assist me. I've had a few instances where I've had to email them instead, and they've always been responsive. It's been a bit of a learning curve since July 222, but I'm getting the hang of it. I appreciate that they're asking for my input to improve their services. Overall, I feel like Freshbooks is a company that's invested in my business growth and is always looking for ways to improve their services. I'm not familiar with Canadian law, but I'm considering recommending Freshbooks to my network because of the value it provides. I've already emailed them my details and I'm looking forward to seeing how they continue to evolve.

      April 13, 2024

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