Dropbox is a software that enables teams to centralize and share files effortlessly and swiftly, enhancing productivity. It fosters efficient and seamless collaboration among various project participants. The platform allows for easy access, editing, and sharing of files, regardless of the device used. Dropbox ensures data security with its robust encryption features. It also offers file recovery and version history options, making it an ideal tool for managing and safeguarding critical business information.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Dropbox?
  • 04How Dropbox compare to similar software?
  • 05Who is Dropbox best for according to our reviewers?
  • 06Dropbox Reviews

What is Dropbox?

Dropbox is a highly respected company that provides solutions for secure document storage and sharing. It caters to a wide range of clients, including prestigious institutions and businesses, with over 700 million users and 600,000 teams globally. Dropbox operates in SaaS mode, allowing employees to access files from any device at any time. The files are automatically saved in a secure cloud as they work. This system enhances productivity by eliminating the need to search for files or figure out how to send large ones, enabling teams to focus on value-added tasks.

Pros from reviewers

  • World-Class Security: Dropbox offers world-class security to protect user data. This feature ensures that all data stored in Dropbox is secure and protected from unauthorized access.

  • Third-Party Integration: Dropbox offers third-party integration, which can help accelerate work processes. This feature allows users to integrate Dropbox with other software or platforms they are using

  • Easy File Sharing: Dropbox allows users to share files with specific users while maintaining full privacy. This feature is particularly useful in an office setting where documents need to be shared among team members

  • Automatic File Backup: One of the key features of Dropbox is its automatic file backup option. This feature ensures that all documents are backed up, allowing users to work without fear of losing their data

  • High-Speed Upload: Dropbox provides a fast upload speed, enabling users to store large files in the cloud storage easily and access them from anywhere. This feature is particularly useful for businesses that need to store and access large amounts of data

Cons from reviewers

  • Poor customer service: Some users have reported difficulties in contacting customer service for support or resolution of issues. This can lead to frustration and dissatisfaction with the service, particularly when dealing with billing or technical issues.

  • Expensive compared to other service providers: Despite its robust features and reliable service, Dropbox is often considered more costly than other similar cloud storage solutions, which can be a deterrent for some users, particularly small businesses and individuals

  • Outdated interface: While Dropbox is generally user-friendly, some users find its interface somewhat outdated and less intuitive compared to competitors like Google Drive or OneDrive. This can make it more difficult to navigate and use, especially for those who are less tech-savvy

  • Lack of real-time syncing: Changes made to documents are not immediately visible to other users viewing the same document. They must close and reopen the document to see the updates, which can disrupt workflow and collaboration

  • File synchronization issues: Some users have reported problems with file structures not updating correctly, causing confusion and inefficiency in collaborative environments. This can be particularly problematic when multiple users are accessing and editing the same files

Main features

Starting Price

$15

/ user / month

Free Plan

No

Enjoy robust security

Collaborate in real time

Optimize storage space

Share your documents easily

Store your files in the cloud

Dropbox and Google Drive are two leading contenders in the realm of cloud storage and file-sharing solutions. They both offer robust features tailored to streamline digital content management and collaboration, yet they differ in several fundamental aspects.


One of the primary distinctions between Dropbox and Google Drive lies in their respective ecosystems. Dropbox is renowned for its straightforward approach, providing a user-friendly platform dedicated to file storage and sharing. Its focus on simplicity and ease of use makes it an attractive option for individuals and businesses seeking a no-frills solution.


In contrast, Google Drive's strength is its deep integration within the Google ecosystem. As part of Google Workspace, it seamlessly connects with a wide array of productivity tools, including Google Docs, Sheets, Slides, and Forms. This integration enables real-time collaborative editing and an efficient workflow for teams that rely heavily on Google's suite of productivity...

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Dropbox

File storage and sharing tool

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Google Drive

Elevating your business efficiency and collaboration

15% off Standard plans for 1 year on Google Drive

Save up to $259

Box and Dropbox share many core features of a cloud storage platform, including secure file storage, collaboration tools, and an array of integrations. However, a significant difference between the two platforms lies in their target audiences, which influences the specific features they offer.


Box is designed primarily for businesses and enterprises that require robust security, compliance, and advanced collaboration features. It offers enterprise-grade security measures such as granular file permissions, data loss prevention, and integration with identity management systems. Box also provides compliance certifications like HIPAA, GDPR, and FINRA, making it an ideal choice for industries like healthcare, finance, and legal services that must adhere to strict regulatory requirements. Additionally, Box's workflow automation capabilities enable businesses to streamline their processes, making it a powerful tool for teams looking to enhance productivity and ensure secure collaboration.


In...

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Dropbox

File storage and sharing tool

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Box

Secure, simple, and powerful cloud storage for your business

2 months free across all plans on Box

Save up to $400

OneDrive and Dropbox are two leading players in the competitive arena of cloud storage services, and understanding the differences between them is key to selecting the right one for your needs.


The critical distinction between OneDrive and Dropbox lies in their integration with broader ecosystems. OneDrive, developed by Microsoft, seamlessly integrates with the Microsoft 365 suite of productivity tools. This means that if your business already relies heavily on Microsoft applications like Word, Excel, and PowerPoint, OneDrive offers a natural and efficient extension of your workflow. It allows you to create, edit, and collaborate on documents directly within the familiar Microsoft environment.


In contrast, Dropbox is known for its platform-agnostic approach. It doesn't tie you to a specific ecosystem, making it a versatile choice for businesses using a variety of operating systems and software applications. Dropbox provides a straightforward and user-friendly experience, making it...

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Dropbox

File storage and sharing tool

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OneDrive

Your files, anywhere, anytime

Who is Dropbox best for according to our reviewers?

  • Small Business Owners: Entrepreneurs who require a user-friendly platform for document management and collaboration, but may find the cost and setup of advanced security features challenging

  • Office Workers: Professionals who need a secure and reliable platform for storing and sharing documents, with features like automatic backup and third-party integration

  • Designers and Developers: Creative professionals who need a platform for sharing and accessing large files across various locations, but may encounter issues with file syncing and structure updates

  • Team Collaborators: Groups who need a platform for sharing and collaborating on documents, but may find real-time syncing of changes a limitation

  • Dissatisfied Customers: Users who have experienced issues with billing, customer service, or technical glitches, and may be seeking alternatives to Dropbox.

  • Dropbox Reviews

    4.3

    Dropbox rating

    4.5

    Ease of use

    4.3

    Customer service

    4.3

    Value for money

    4.3

    Likelihood to recommend

    4.4

    Features

    22 Dropbox Reviews

    4.3 (22 reviews)
    Leave a review
    • Viola G

      Useful yet Pricy - Dropbox Experience

      Overall, I find Dropbox to be a good product. I've used it successfully and even managed to deploy it among my less tech-savvy team members. It has simplified document sharing and made it more reliable. Dropbox is a standard file-sharing program that has made our work easier by allowing us to store materials in a central place accessible to our entire team. It was easy to implement and deploy. The cost is not unreasonable compared to other products on the market, although there are other services that offer some basic features for free. However, documents are not synced in real-time, so if I make changes to a document while someone else is viewing it, they won't see the changes until they close and reopen the document. I chose Dropbox Business because of the large amount of storage available and the ease of deployment and implementation.

      September 2, 2024

    • Brenda Garcia

      Trustworthy, User-Friendly Cloud Storage, Yet Costly Over Time

      We used Dropbox for team collaboration, file sharing, and off-site backups of important files. It was user-friendly, secure, and dependable, particularly its sharing and collaboration features. However, its integrated office suite fell short compared to competitors like Open Office or Microsoft Office. We opted for Dropbox Business because OneDrive was not available then, and Dropbox appeared to provide the best combination of sharing features, reliability, and cost.

      August 24, 2024

    • Shirley Williams

      Mac OS File Synchronization Challenges with Dropbox

      We transitioned from Google to Box, then to Dropbox, and now we're back to Google Drive, in our quest for a dependable file sharing solution for our agency. We handle thousands of files accessed by designers and developers from various locations. Regrettably, we had to leave Dropbox because file structures weren't updating correctly. Some users couldn't see certain files and it didn't appear to be a permissions issue. Customer service was unable to fix the problem. To be fair, we've faced sync issues with every platform we've used. Google has been the best for us, despite problems with path names for linked files. Dropbox did address this issue, but the problem with folders not refreshing correctly was more critical, so we went back to Google. Dropbox did provide quick connectivity, strong security, effective permissions management, and adequate speeds to work directly in cloud files. We initially selected Dropbox Business to address the issue of broken file linking when different users accessed Adobe files with linked assets. However, we switched due to file sync issues.

      August 20, 2024

    • Gary J

      Top-notch Cloud Software for Document Storage and Collaboration

      The best part about Dropbox is its ease in storing and managing my documents. It's one of the most useful platforms for importing documents from Google Drive. The benefits of using Dropbox include easy file sharing and secure storage of my information.

      August 12, 2024

    • Grace G

      Dropbox: Unmatched Speed in File Syncing Among Cloud Storages

      My experience with Dropbox has been great, though I find it slightly more expensive than other alternatives. I value its user-friendliness and fast file syncing, particularly when uploading from a mobile device. I've observed that Dropbox continually enhances its features, which is vital when choosing software. However, it is pricier than other cloud storage software. I opted for Dropbox Business but I also utilize Google Drive, primarily for Google Docs and Sheets.

      August 5, 2024

    • Jeffrey W

      Efficient Storage Management: Selective Sync Simplifies File Storage on Devices

      Lastly, the selective sync feature is a great way to manage storage on my devices, allowing me to choose which files I want stored locally.

      July 27, 2024

    • Gloria G

      Embrace Dropbox for Streamlined Business Operations!

      Once I began growing my business, Dropbox became essential. It allowed me to collaborate with my team and upload documents for them to review and use for our clients. I was even able to send links to the folder to lending institutions when I couldn't use the Google share feature due to their firewall. I was impressed with the amount of free space I got, as well as the file sharing and document management capabilities. I found it extremely convenient to edit the Dropbox folder directly from my Windows Explorer, and I even added the Dropbox folder to my quick access toolbar. However, I did run into an issue with a folder I created. For some reason, it kept saying I needed administrator access to delete the file, even though I am the administrator. This was slightly frustrating as the folder was quite large and I couldn't delete it, taking up valuable space. I chose Dropbox Business as an additional tool for collaboration and document management. I use One Drive for my personal cloud storage, and Google Drive as well.

      July 23, 2024

    • Jeffrey M

      Efficient Customer Support and Time-saving File Previews: A Review

      I've found the customer support team to be responsive and helpful whenever I've had questions or issues. The ability to preview files without downloading them is a time-saver and one of my favorite features

      July 14, 2024

    • Carol Garcia

      Dropbox Continues to Simplify My Life, Both Professionally and Personally, Years On

      Dropbox for Business lacks security settings for subfolders, which I find to be a disadvantage. Implementing data loss prevention measures is possible, but it requires third-party involvement and thus, takes longer to set up. This is a time-consuming process that some companies, including mine, may not be able to afford. The features of Dropbox for Business suggest that it is meant to be comprehensive, but this is only true when it includes third-party functionality, which can increase costs. On the bright side, Dropbox allows for easy synchronization of files once they are uploaded to an account. It provides a very user-friendly experience and the ability to limit access to shared data. However, it is an expensive solution for an average small business owner like me and sometimes, it can be challenging to locate folders or files. I opted for Dropbox because I'd been hearing about it for a long time, even before Google Drive. Therefore, I had no interest in choosing any other software. I switched to Dropbox Business from Google Drive for a collaborative project that didn't have enough budget. We couldn't afford the paid version.

      July 8, 2024

    • Doris C

      Secure and Accessible: Dropbox's Offline Feature

      Dropbox's security measures give me peace of mind knowing that my sensitive data is well-protected. The software's offline access feature is particularly useful when I'm traveling or don't have reliable internet access

      July 2, 2024

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