What is Egnyte?
Pros from reviewers
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All-cloud central server: Egnyte operates as a central server in the cloud, enabling easy access to files from anywhere, which is particularly beneficial for remote or distributed teams
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Integration with Google Docs and O365: Egnyte allows for seamless integration with Google Docs and O365, providing a unified ecosystem for document management
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Supportive customer service: Despite some criticisms, many users appreciate Egnyte's support team for their helpfulness and quick response times.
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Detailed access privilege control: The software offers highly detailed access privilege control, ensuring that only authorized individuals can access certain files or documents
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Data security: Egnyte includes an optional add-on called Protect that offers impressive data security levels, including encryption and key management, making it ideal for large corporations concerned about data security
Cons from reviewers
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Challenging deployment and user training: Deployment of Egnyte can be challenging due to quirks that necessitate user training, making the process more complex and time-consuming
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Small maximum file size limit: Egnyte has a small maximum file size limit, which can be problematic for users who need to store and share large files, such as high volume video files
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Requires strong and fast internet connection: Egnyte requires a fairly strong and fast internet connection to work properly, which can cause file malfunctions between users in cases of poor or unstable internet connection.
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High cost for full functionality: While Egnyte offers a range of impressive features, it can be costly, particularly for users who do not utilize all the functions it provides
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Buggy moments and weaker mobile version: Despite its strong capabilities, Egnyte can have its buggy moments, particularly in its mobile version, which is not as strong or reliable as the desktop version
Main features
Starting Price
Free Plan
Robust Administrative Controls
Hybrid Functionality
Secure File Sharing
Seamless Integration
Advanced Security Measures
Starting Price
N/A
Free Plan
No
Robust Administrative Controls
Hybrid Functionality
Secure File Sharing
Seamless Integration
Advanced Security Measures
How Egnyte compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Egnyte best for according to our reviewers?
IT Teams: Egnyte is useful for IT teams, particularly for its ability to install drives on machines, streamlining file browsing, downloading, and updating. It also offers a useful online web tool for searching and file management
Large Corporations: Egnyte is suitable for large corporations due to its strong security features, including encryption and key management. It also offers a high level of data security with its optional add-on, Protect
Remote or Distributed Teams: This software is ideal for teams that work remotely or are distributed across different locations. It offers excellent value for money and allows users to access their files from anywhere, provided they have internet access
VFX Teams: Although the experience with Egnyte was not positive for a remote VFX team due to issues with large files and a buggy desktop app, it could potentially be suitable for VFX teams that do not deal with large files and require a platform for sharing and accessing files.
Small Business Owners: Despite some shortcomings, Egnyte is recommended for small business owners as a dependable and easy-to-use cloud storage solution. It integrates with other business tools like Google Drive and Microsoft Office, and allows for syncing across all devices
Egnyte Reviews
4.0
Egnyte rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
4.5
Features
28 Egnyte Reviews
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Margaret D
Enhancing Collaboration in Education: Egnyte's Beneficial Features
As an educator, I found Egnyte's collaborative features very beneficial. It allowed students and teachers to work together on projects in real-time, fostering a more interactive learning environment
October 15, 2024
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Brandon
Impressed by Egnyte's Proactive Marketing and Service Initiatives
I'm genuinely impressed with Egnyte's proactive marketing strategies! They've been consistently reaching out via corporate emails and even taking the initiative to set up accounts for us. I'm absolutely looking forward to using their service!
October 7, 2024
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Justin Johnson
Caution and Explore Options: Egnyte Review
My experience with Egnyte has been similar to others. They were very eager to get me on the platform, but their customer service and support have been terrible. All issues are handled in India, which I have problems with, and resolutions may or may not happen. Communication is difficult due to heavy accents and background noise. I've been passed around different support reps and have had to do countless screen shares. Their pricing/billing model is abusive, as you can't remove users as needed and are locked into what you have. Other companies have better annual billing models, but Egnyte seems incapable of this. You can't adjust your storage yourself, and while you can add more, I don't believe you can remove it. The reps are unresponsive to the point of being useless. The platform itself is still developing and improving, but everything else is lacking. If I could do it all over again, I would choose a different platform. I've been using Egnyte for almost a year.
September 29, 2024
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Daniel G
Egnyte Shines with Additional Services - Not a Standalone Winner
As part of a team assisting a client with Egnyte, we found ourselves re-implementing the system due to a lack of clear understanding from Egnyte about the client's situation, which was frustrating. We often questioned why our client chose Egnyte over MS Teams, as the features were largely similar, except for some additional security. However, if you have some of Egnyte's other add-ons, it can be worth it. Egnyte does offer useful features like fast syncing, offline syncing, and many automated processes, as well as MS Power Automate support. But, Power Automate support comes with an extra cost from Microsoft, and many of Egnyte's basic features are available in MS Teams. So, if you're already paying for Teams, there's no need to get Egnyte unless you also get Protect or GxP environment. They're also relatively new in the Gx.
September 24, 2024
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Carolyn Williams
Egnyte's Audit Trail: A Crucial Compliance Solution for Consultants
As a consultant, I found Egnyte's audit trail feature very useful. It provided detailed reports on who accessed what files and when, which was crucial for our compliance requirements
September 15, 2024
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Ann S
Seamless Integration: Egnyte's Compatibility with Microsoft Office and Google Workspace
As an IT manager, I was impressed by Egnyte's seamless integration with other software like Microsoft Office and Google Workspace. This made it easier for our employees to work within a familiar environment while still benefiting from Egnyte's features
September 8, 2024
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Gary B
Reflecting on My 8-Year Journey with Egnyte: A Testament to Transparency and Dedication
I've been a loyal customer of Egnyte for an impressive 8 years and recently made the decision to streamline all my cloud services, which led me to close my account. Even though I was fully paid up and had a few days left until the next cycle, they were proactive in ensuring my account was settled, citing an old agreement that had ended a year ago. Since then, I had been on a quarterly basis and had fully paid for the current quarter. They were so thorough that they even considered charging me for the next quarter to ensure everything was in order. When I questioned the charges, they were quick to remind me of their terms, showing their commitment to transparency and adherence to their policies. Their unique approach to customer service has certainly left an impression on me and I will always remember my time with them. Their dedication to their terms and conditions, as well as their proactive approach to billing, is something I will carry with me as I move forward.
August 31, 2024
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Abigail D
Egnyte Rocks! Ultimate Solution for File Storage, Sharing and Management
I value the ability to install Egnyte drives on my machine as it streamlines file browsing, downloading, and updating by integrating directly into my operating system. I find it incredibly useful that Egnyte lets me revert to previous versions or restore deleted files, particularly when dealing with file or human errors. I also appreciate their online web tool for searching, as it overcomes the limitations of the operating system that can slow down the search. This tool is also great for file management and version control. However, the only drawback I've experienced is that Egnyte requires a fairly strong and fast internet connection to work properly. There have been times when this has disappointed me and caused file malfunctions between users.
August 27, 2024
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Raymond Brown
Exploring Egnyte: A User's Perspective on Billing and Customer Service
I've been a loyal user of Egnyte for over 6 years, spanning two different companies, and I must say, the product has consistently delivered excellent performance. One aspect that I've found particularly interesting is their unique billing system for adding and removing users. Last year, I had the opportunity to add a new user to our plan, and even though they were later removed, Egnyte's policy required payment for a full year for the added user. While this might seem a bit unconventional, I found it to be a fascinating approach. What's more, the process of downgrading the plan to remove the user was not something I could do myself, which actually turned out to be a blessing in disguise. It gave me a reason to set a reminder to call them before the next annual renewal, which was a great exercise in time management and planning. In case you miss the renewal deadline, you might end up paying for users you are not using, which is a great way to ensure you stay on top of your deadlines. I had a chance to experience this firsthand when I contacted customer service a few days after renewal. What followed was an engaging email exchange that lasted over two months, at the end of which I was informed that they would not refund the unused user. This was a valuable lesson in understanding and accepting the terms and conditions of a service. All in all, my experience with Egnyte has been a journey of learning and growth, and I look forward to many more years of partnership with them.
August 18, 2024
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Diana A
Experiencing Egnyte: A Remote VFX Team's Journey with Cloud Storage Solutions
I had the opportunity to use Egnyte for our remote VFX team. Being a remote studio, we frequently handle large files, and Egnyte was up to the task. The desktop app was a game-changer, seamlessly integrating with our other apps and ensuring a smooth workflow. On the rare occasion that we encountered a hiccup, a quick system restart was all it took to get us back on track. What really impressed us was their commitment to their terms and conditions, which included a 3-day notice cancellation policy. This showed us that they value consistency and transparency in their business dealings. Even though we decided to explore other solutions, we appreciated that they upheld their policies, ensuring we were aware of all the terms from the get-go. The interface, while initially seeming a bit different, turned out to be quite intuitive once we got the hang of it. The software was robust and any minor bugs we encountered were quickly addressed by their dedicated customer care team. Their commitment to customer satisfaction was evident in their prompt and efficient responses. Overall, our experience with Egnyte was a learning curve that ultimately enhanced our understanding of cloud storage solutions.
August 13, 2024
