Pros from reviewers

• Exceptional customer service: Motion Array provides excellent customer service, quickly resolving disputes and issues. They are patient, supportive, and efficient in guiding users through processes and resolving any complications

• Quick response time: The Motion Array team is known for their prompt responses, whether it's a dispute, a malfunctioning plugin, or a request for information, ensuring users get the help they need in a timely manner

• User-friendly: Despite some negative experiences, many users find the software to be responsive and easy to use, providing all the necessary information for their projects

• Proven track record: Having been used to produce content for platforms like YouTube, Motion Array has a proven track record of being a reliable tool for content creation.

• Wide range of content: The software offers a wide range of excellent content such as sounds, motion effects, and plug-ins for both Davinci Resolve and Adobe, providing users with a variety of resources for their projects

Cons from reviewers

• Unfair cancellation policies: Some users find the cancellation policies to be unfair and difficult to navigate, leading to unwanted charges and a negative experience

• Complicated installation process: Installing assets can be a nightmare, far from the simple plug-and-play experience you might expect, which can be frustrating and time-consuming

• Potential copyright issues: Despite being a paid member and providing the song's URL in the description, songs from the Motion Array library can be flagged for copyright, leading to disputes with music companies

• Limited variety of assets: The software lacks a variety of assets and those available are often too similar, making it less useful for users who require a wide range of options

• Tricky refund policy: The refund policy can be difficult to navigate, especially if you have downloaded assets, leading to potential financial loss.