General information about SurveyMonkey
SurveyMonkey's SaaS software is a powerful and renowned online survey tool. To accelerate your business growth, you need to know more about your customers' expectations. This tool is the perfect answer to this need, giving you the opportunity to create attractive surveys in just a few minutes.
With SurveyMonkey, you get straight to the point! Use a template and customize it with hundreds of questions prepared by experts in the field. Then use all relevant channels to gather your customers' feedback: online surveys, web links to embed on your website or even forms sent by e-mail. Then collect and centralize the data via an ergonomic and comprehensive dashboard. Finish the process by tracking and analyzing actionable data via integrated reports and advanced dashboards that can be customized and shared with your team.
SurveyMonkey's extensive functionality makes it a must-have tool for customer service, product management, employee engagement or event design.
SurveyMonkey has been the world leader in online surveys for over 20 years. Every day, more than 25 million questions are asked via the platform. In addition, more than 345,000 companies worldwide rely on this platform. Users of this solution include Cisco, Sephora and KLM, so why not you?
Secret offers you discounts on tools just like SurveyMonkey, so you can save your financial resources while carrying out qualitative online surveys.
See alternatives to SurveyMonkey like Qualtrics employeexm or Typeform.
Expert review on SurveyMonkey
Do you remember the last time you made a survey? Was it on paper? Did you have to calculate the results by hand? Well, those days are gone thanks to SurveyMonkey 🙌
SurveyMonkey is a survey software that allows you to easily create and send surveys, polls, quizzes, and feedback forms. It offers over 100 pre-designed templates to choose from and you can customize them to fit your needs 📝
Whether you're a marketer, a researcher, or just someone curious to know what people think, SurveyMonkey has got you covered 🤓 With its user-friendly interface, robust reporting tools, and integration options, you can make data-driven decisions and understand your audience better. Plus, it's always fun to play around with different question types and see how people respond 😂
SurveyMonkey offers a free basic plan with limited features and a paid plan starting at $25/month with access to more advanced features like customized branding, question branching, and data exports 🤑
If SurveyMonkey doesn't quite fit your needs, there are other alternatives to consider such as Typeform, Google Forms, Qualtrics, and JotForm 🔍 Each has their own unique features, so it's worth exploring before deciding which one is best for you. Overall, SurveyMonkey is a great tool to create surveys and get valuable feedback from your audience. And with Secret's offer, you can save some money while doing it 🤫
- More alternatives to SurveyMonkey
Customer Success Manager
What is SurveyMonkey used for?
SurveyMonkey's SaaS software is an invaluable tool for small businesses seeking to understand their customers better. With its user-friendly interface, you can quickly create engaging surveys to gauge customer satisfaction, gather product feedback, or measure employee engagement. For instance, a small cafe could use SurveyMonkey to collect customer opinions on a new menu item. The software's robust analytics capabilities allow you to easily interpret the data and make informed decisions. Plus, with discounts available through Secret, it's an affordable solution for businesses looking to maximize their resources while gaining valuable insights.SurveyMonkey features
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Benchmarking
This feature allows you to compare your survey results to industry benchmarks, giving you insights into how your business is doing relative to competitors.
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Analyze with confidence
SurveyMonkey's powerful analytics suite lets you visualize your data through graphs, charts, and maps, giving you a clearer picture of your results. You can also filter, segment and cross-tabulate your data to identify trends and draw actionable insights.
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NPS survey structure
Net Promoter Score surveys are a powerful tool for measuring customer loyalty and gathering feedback on your products or services. SurveyMonkey offers a pre-built NPS survey structure for use in your own surveys.
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Create surveys easily
Using SurveyMonkey's intuitive survey builder, you can quickly create professional looking surveys with customizable themes, questions, and response options. Plus, with over 100 survey templates to choose from, you can get started even faster.
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Survey distribution made simple
After you create your survey, you can easily send it out to your desired audience via email, link, social media, or even QR code. Plus, SurveyMonkey's mobile app lets you collect responses on-the-go, even when you are offline.
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Data analysis tools
SurveyMonkey provides a range of data analysis tools that help you make sense of your survey results. These features include charts, graphs, and data visualizations that make it easy to identify patterns and trends.
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Collaborate with ease
With SurveyMonkey's collaboration features, you can easily share surveys with team members, assign roles and permissions, and work on surveys together in real-time. Plus, you can set up automated alerts to notify team members when certain events occur.
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Support audio/images/video
By adding multimedia elements to your surveys, you can engage respondents and collect more detailed feedback. This feature also lets you embed videos and images into your survey questions.
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Tools made complementary
SurveyMonkey integrates with over 150+ popular apps and tools like Salesforce, Mailchimp, and Slack, allowing you to automate tasks, streamline workflows, and get more done in less time. Plus, with SurveyMonkey's powerful API, you can customize your integrations to fit your unique needs.
29 SurveyMonkey Reviews
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Rowan
Exploring the Unique Business Approach of SurveyMonkey: A Personal Experience
In my experience, SurveyMonkey's business approach is unique and intriguing. Their subscription offerings are innovative and distinctive. I discovered that I could access Customer Service and gather all the necessary information once I subscribed, which was an exciting revelation. Their Customer Service was a learning curve for me. Based on my experience, I believe SurveyMonkey is a game-changer. I would recommend embracing the adventure, or even better, giving this service a try!
October 22, 2024
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Elijah
Secure Data Collection with SurveyMonkey: A Consultant's Perspective
As a consultant, I use SurveyMonkey to gather client information. The security features ensure that sensitive data is well-protected
October 13, 2024
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Juan Williams
Non-Profit Success with SurveyMonkey
We used SurveyMonkey exclusively for post and pre-event surveys. It was extremely easy to set up and the best part was that it was free. We encountered no issues and everyone loved the surveys.
October 6, 2024
SurveyMonkey: Pros & Cons
Pros
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Customization features: The SurveyMonkey platform enables you to customize your surveys extensively
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Solution cost: This survey tool is affordable to use
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Set-up process: Survey design is quick and easy
Cons
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Data analysis: Analysis features are not up to scratch
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Advanced features: A premium subscription is required to access advanced features
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User interface: UX could be improved
Why is SurveyMonkey better than other Survey software?
SurveyMonkey is better at customer support than Qualtrics employeexm: 4.7 vs 4.5
SurveyMonkey is better at ease to use than Qualtrics employeexm: 4.7 vs 4.5
SurveyMonkey is better at value for money than Qualtrics employeexm: 4.5 vs 4.2
SurveyMonkey has more options than Qualtrics employeexm: 94 vs 63
SurveyMonkey is better at customer support than Jotform: 4.7 vs 4.4
SurveyMonkey is better at ease to use than Jotform: 4.7 vs 4.6
SurveyMonkey has better positive reviews compared to Alchemer: 94 vs 89
SurveyMonkey is better at customer service than Alchemer: 4.7 vs 4.5
