What is Microsoft 365?
Pros from reviewers
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Cloud-Based Collaboration: Microsoft 365's cloud-based nature allows for seamless collaboration and easy file access from any device. This is particularly beneficial for remote work and online collaboration, as users can save, share, and interact with files and documents from anywhere
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Comprehensive Suite of Tools: Microsoft 365 offers a complete package of productivity and collaboration tools including Word, Excel, PowerPoint, OneDrive, and Teams. This makes it a one-stop solution for a wide range of tasks, from document creation and editing to data analysis and presentation preparation
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Real-Time Co-Authoring: The real-time co-authoring feature in Microsoft 365 boosts collaboration by allowing multiple users to edit documents at the same time. This facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier
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Secure File Storage and Sharing: The integration of OneDrive in Microsoft 365 ensures secure file storage and sharing. This is particularly beneficial for businesses, as it provides a centralized storage solution that maintains the formatting of all documents
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User-Friendly and Functional: Despite a learning curve for some of the more advanced features, Microsoft 365 is generally user-friendly and functional. Its numerous features and the flexibility it offers make it accessible to all staff regardless of their technical skills.
Cons from reviewers
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Limited features at certain membership levels: Some features of Microsoft 365 are only available at certain membership levels, which may require users to upgrade their subscription to access certain tools
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Learning curve for advanced features: Some users have reported a learning curve to use some of the more advanced features and functionalities of Microsoft 365
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Reliability issues with OneDrive and SharePoint: Some users have reported reliability issues with OneDrive and SharePoint, with problems accessing files and slow response times from tech support
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Clunky user interface: Some users find the user interface of Microsoft 365 to be clunky and unintuitive, with some basic features hidden in submenus while less used ones are more prominent
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Poor customer service: Some users have reported poor customer service from Microsoft, with issues such as being charged for cancelled subscriptions and lack of assistance with technical issues.
Main features
Starting Price
Free Plan
Excel
PowerPoint
Word
SharePoint
Outlook
Starting Price
N/A
Free Plan
No
Excel
PowerPoint
Word
SharePoint
Outlook
How Microsoft 365 compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Microsoft 365 offers desktop apps that you can download on a lot of devices. These desktop apps are more powerful than their Google Workspace counterparts. You can crunch more numbers in Excel, add more multimedia content in Word, and use a wider range of transitions for Powerpoint presentations.
You can’t get this advanced functionality from anything in Google Workspace, and this is the biggest difference between the two platforms. If you need Microsoft’s advanced file editing features, that’s the best choice for your company.
But Google’s apps aren’t cheap copies of their Microsoft counterparts. Docs, Slides and Spreadsheets have most of the features that an average user will need, so they’re a decent choice too.
Plus, Google’s limits on higher pricing tiers are ampler than what you get from Microsoft. Conversely, Google is pretty stringent with its caps on cheaper plans. You only get 30 GB for the $6 subscription, while Microsoft 365 offers 1 TB. Not to mention, email is measured...
Microsoft 365
Empowering productivity and collaboration with Microsoft 365.
Google Workspace
A complete suite to improve employee productivity
Who is Microsoft 365 best for according to our reviewers?
Small Business Owners: Microsoft 365 is a significant asset for small business owners. It helps them stay organized and allows for easy sharing of secure documents. The data storage and document management features are particularly beneficial for maintaining the formatting of documents and providing a secure, centralized storage solution
Long-term Users: Microsoft 365 is a reliable choice for long-term users due to its familiarity and comprehensive coverage. Despite a few shortcomings, its universality and straightforward sharing capabilities make it a preferred choice for personal and corporate use. However, some users may find the user interface clunky and some features awkward to use.
Individual Users: Microsoft 365 is a comprehensive suite of productivity tools that are perfect for individual users. It includes Word, Excel, PowerPoint, OneDrive, and Teams, allowing users to create, edit, and share files from anywhere with an internet connection
Teams and Businesses: Microsoft 365 is ideal for teams and businesses seeking to enhance collaboration and productivity. It facilitates real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier. However, some features are only available at certain membership levels
Educational Institutions: Microsoft 365 is a crucial tool for educational institutions, particularly in research departments. It simplifies workflows, enhances collaboration, and increases productivity. The cloud storage provided by OneDrive allows for smooth collaboration among team members
Microsoft 365 Reviews
4.1
Microsoft 365 rating
4.5
Ease of use
4.5
Customer service
4.3
Value for money
4.4
Likelihood to recommend
4.6
Features
29 Microsoft 365 Reviews
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Brandon
Exploring the Unique Features of Microsoft 365: A Personal Experience
I've recently had the opportunity to explore Microsoft 365 at my workplace and I must say, it's quite a unique and intriguing experience. The interface is refreshingly different and encourages me to delve deeper. It's interesting how some features we use daily are now tucked away, making it a fun challenge to discover them. The email function is particularly distinctive, adding a new dimension to composing and organizing emails. I see this program as a fascinating journey of discovery and would highly recommend others to embark on this adventure.
October 20, 2024
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Noah A
Effortless Project Management with SharePoint
it's easy to schedule meetings, share screens, and collaborate in real-time. SharePoint has made project management a breeze
October 15, 2024
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Marilyn Jones
Decades-long Reigning Champion - Justifiably So
As a user, I find Microsoft 365 to be the most renowned and utilized suite globally, and rightly so. Despite a few shortcomings, its familiarity and comprehensive coverage make it a reliable choice for both personal and corporate use. After years of development, it's hard to ask for more from this rich, clean, and versatile suite that's usable both on-premise and online on Windows and Mac devices. However, I do have some issues with it. The user interface can sometimes feel clunky, with some basic features hidden in submenus while less used ones are more prominent. Some features are also awkward to use or look at, reflecting the suite's age and continuous updates rather than a ground-up redesign. Customization is possible but can be a lengthy process. While these aren't deal-breakers for me, some competitors do better and are less jarring, especially for first-time feature use. I chose Microsoft 365 because it's well-established, and its file formats are globally recognized. Its widespread use also makes it easier.
October 8, 2024
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Charles
Indispensable and Versatile: Microsoft 365
I've been a user of Microsoft 365 since it was simply known as Office back in my 8th grade. It's become an integral part of my life and I can't envision my life without it. While Google and Apple products might be simpler to use, the familiarity and universality of 365 is unparalleled. It offers all the functionalities I require for my job, including documents, tables, and presentations. The programs are universal, which means they can be shared and accessed by anyone, and sharing is straightforward. However, it's not as seamless as Google, which integrates with my email and provides a smoother user experience. Despite this, we opted for Microsoft 365 at work due to its security and client requirements.
October 1, 2024
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Nathan R
Streamlining Team Tasks with the Planner Application: Simplifying Interactive Reports and Dashboards
creating interactive reports and dashboards is now a straightforward process. The Planner application has been instrumental in managing our team tasks
September 22, 2024
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Sharon B
Transforming Task and Appointment Management with Power BI
it's never been easier to manage my daily tasks and appointments. The Power BI tool has transformed the way we visualize data
September 17, 2024
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Albert Miller
Experiencing Microsoft 365: Subscription Changes and Customer Service
I initially opted for a 12-month subscription to Microsoft 365, but then decided to switch to a monthly payment plan. After exploring the free trial for 24 hours, I decided to cancel my order. To my surprise, I was charged £79.99 for the yearly fee. I immediately reached out to the customer helpline and, although there was a bit of confusion initially, the representative was patient and asked me to call back the next day to resolve the issue. I'm currently in the process of getting my money back for the cancelled subscription. Despite this hiccup, I would still recommend giving Microsoft 365 a try! The software itself is fantastic and I'm confident that their customer service will sort out my issue soon.
September 10, 2024
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Joseph S
Uninterrupted Service and Excellent Customer Support: My Experience with Microsoft 365
I wholeheartedly recommend Microsoft 365! They have an auto-renewal feature that ensures you never miss out on their services. I was amazed to find out that even my expired card didn't interrupt my subscription. When I reached out to them, they were firm in their policies, which shows their commitment to their business. This company truly values its customers and upholds consumer rights while maintaining a balance with their business goals. I'm looking forward to discussing this excellent service with my bank.
September 2, 2024
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Aaron F
Revolutionizing Remote Meetings with Teams
it has greatly improved the quality of my work. The Teams application has revolutionized our remote meetings
August 24, 2024
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Lawrence Martinez
Experiencing Microsoft 365's Customer Service: A Loyal Customer's Perspective
I've been a loyal customer of Microsoft for many years. Recently, I had to change my credit card and reached out to their online chat to discuss a pending charge on my old card. The agent was quick to assure me that the charge would be transferred to my new card. To my surprise, I found charges on both cards, which gave me an opportunity to experience Microsoft's customer service firsthand. While their online help is designed to handle standard issues, I found it to be a great starting point. It's clear that Microsoft has invested in creating a comprehensive online help system to assist customers with common problems. This is a testament to their commitment to customer satisfaction. Despite the hiccup, I was reminded that even large corporations like Microsoft are not immune to occasional errors. However, it's their dedication to resolving these issues that truly matters. I'm confident that Microsoft will address my concern and continue to provide the high-quality service I've come to expect. It's refreshing to see a big corporation that still values each and every customer.
August 18, 2024
