Mailjet is a powerful software tool that enables teams to create effective emails or SMS with ease and efficiency. It allows precise targeting of audiences, enhancing acquisition and conversion rates. Mailjet provides comprehensive data for continuous optimization of marketing campaigns, thereby improving the overall strategic relevance.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Mailjet?
  • 04How Mailjet compare to similar software?
  • 05Who is Mailjet best for according to our reviewers?
  • 06Mailjet Reviews

What is Mailjet?

Mailjet is a SaaS software that provides a comprehensive emailing solution for teams. It allows marketing departments to collaborate in real time on email and SMS campaigns, improving efficiency and effectiveness. The software includes an email API for easy integration into marketing campaigns. Mailjet covers all aspects of an emailing campaign, from creation to distribution and monitoring of key performance indicators (KPIs). It is user-friendly, allowing non-experts to create quality emails using a simple drag-and-drop feature. The software also enables the creation of engaging subscription forms, audience segmentation, and personalized emails. Additionally, it supports A/B testing to optimize marketing campaigns. The software has over 130,000 customers due to its comprehensive features and ease of use.

Pros from reviewers

  • Easy setup and guidance: Mailjet is easy to set up and provides guidance to optimize your mailing domain, making it user-friendly even for beginners

  • High-quality design and email builder: The platform's design and email builder are top-notch, allowing users to design templates and send email campaigns with ease

  • Strict anti-spam measures: Mailjet has strict anti-spam measures in place, ensuring that most emails get delivered and reducing the risk of your emails being marked as spam

  • User-friendly template creator: The Mailjet template creator is easy to use, particularly if you're familiar with other template creators. The saved sections feature simplifies the creation process

  • Good value for medium-sized businesses: Despite being a bit high-priced compared to some open source and self-hosted options, Mailjet offers the best value for medium-sized businesses, providing a balance between cost and features.

Cons from reviewers

  • High pricing: Despite being a good SASS product, Mailjet's pricing is considered high compared to some open source and self-hosted options, which can be a deterrent for some users

  • Limited segmentation: To use segmentation, users need to upgrade to higher payment tiers. This can be a disadvantage for those who require advanced segmentation but are not willing or able to pay for higher tiers

  • Lack of functionality for large scale campaigns: For large scale email campaigns, Mailjet could potentially damage your email list size due to the lack of functionality around reengagement campaign parameters

  • Limited data access: MailJet does not allow clients to use them as a databasing tool. For instance, users cannot access data of a segment of users who are engaged for other marketing purposes

  • Poor customer service: Some users have reported poor customer service experiences with Mailjet, including slow response times and unsatisfactory resolutions to issues.

Main features

Starting Price

$15

/ month

Free Plan

Yes

Email campaign automation

Advanced email personalization

Benefit from complete statistics

Facilitate the collaboration of your team

A/B testing and optimization

Mailjet is a budget platform that works well for beginners or small businesses. It provides a range of tools to create email campaigns. The email builder is easy to use. There are plenty of design options to choose from. Moreover, it offers integrations and excellent tracking features. However, this platform falls short in terms of managing lists, segmenting audiences, and customer support when compared to other platforms. Mailjet is an option for those who want a budget solution to manage simple email marketing campaigns and handle transactional emails. It offers developer features like an API that allows you to customize functionalities if you have access to a developer.


On the other hand, Mailchimp is an email marketing platform that covers all the bases. It offers reports and an intuitive interface that guides users through its functions smoothly while providing personalized tips along the way. The email templates and testing features are also praiseworthy. However, there is room...

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Mailjet

A collaborative platform for your emailing campaigns

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Mailchimp

Email and Marketing Automation

50% off the Standard plan for 6 months on Mailchimp

Save up to $1,870

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When comparing Mailjet and SendGrid, two of the most prominent email service providers, it's essential to consider their unique features and approaches to email management. While both platforms offer robust tools for sending marketing campaigns, transactional emails, and managing subscriber lists, there are key differences that may influence your decision.


One significant difference between Mailjet and SendGrid lies in their user interfaces and ease of use. Mailjet is known for its intuitive dashboard and user-friendly design, making it accessible to users of all technical levels. With its straightforward navigation and clear organization of features, Mailjet is ideal for beginners and experienced marketers alike.


SendGrid, on the other hand, is favored by developers and tech-savvy users for its extensive API documentation and advanced customization options. While SendGrid also offers a user-friendly interface, its emphasis on integration and customization sets it apart. Developers...

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Mailjet

A collaborative platform for your emailing campaigns

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SendGrid

Marketing and transactional email delivery service.

Both Mailjet and Brevo (formerly Sendinblue) are highly relevant and effective solutions in the world of email marketing software. They both offer a comprehensive set of functionalities that empower businesses to create, manage, and optimize their email marketing campaigns.


Mailjet is primarily known for its emphasis on transactional emails and email deliverability. It offers robust email infrastructure, ensuring that transactional emails, such as order confirmations and password resets, are delivered reliably to recipients' inboxes. Mailjet's focus on deliverability makes it a popular choice for businesses that heavily rely on transactional emails as part of their communication strategy.


On the other hand, Brevo places a strong emphasis on marketing automation and customer engagement. It offers a comprehensive set of tools for creating and managing marketing campaigns, automating customer journeys, and segmenting audiences based on behavior and preferences. Brevo's focus on marketing...

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Mailjet

A collaborative platform for your emailing campaigns

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Brevo (ex. Sendinblue)

Centralize marketing and sales tools to increase your growth

75% off the annual Business Plan on Brevo (ex. Sendinblue)

Save up to $5,661

Who is Mailjet best for according to our reviewers?

  • Small to Medium-sized Businesses: These businesses can benefit from Mailjet's easy setup, top-notch design, and email builder. The platform is user-friendly and intuitive, even for beginners. However, for more advanced features like segmentation, higher payment tiers are required

  • Professional Email Marketers: Mailjet provides a wide range of email templates, making it easier to send and receive emails for marketing campaigns and automated messages. It also allows for the addition and removal of people from your email structure, and the assignment of specific permissions to certain people

  • Newsletter Creators: For those who need to create and send weekly newsletters on a budget, Mailjet offers a user-friendly newsletter builder and a free plan that allows up to 6000 emails monthly. However, if more emails need to be sent, a paid subscription is necessary

  • Start-ups: Start-ups can use Mailjet for sending a small number of emails with webhooks and API calls. However, for large scale campaigns, the lack of functionality around reengagement campaign parameters could be a limitation

  • Gitlab Users: Mailjet can be used for sending Gitlab notifications. However, some users have reported issues with account closure and lack of customer service support.

  • Mailjet Reviews

    4.3

    Mailjet rating

    4.6

    Ease of use

    5.0

    Customer service

    5.0

    Value for money

    4.7

    Likelihood to recommend

    4.8

    Features

    29 Mailjet Reviews

    4.3 (29 reviews)
    Leave a review
    • Marilyn S

      Excellent Customer Support

      I find Mailjet to be very helpful, fast, and competent.

      October 21, 2024

    • Nathan Davis

      Efficient and Effective Email Marketing with Mailjet's Automation Feature

      The automation feature of Mailjet has saved us considerable time and effort. It allows us to schedule emails and set triggers based on subscriber behavior, making our email marketing efforts more efficient and effective.

      October 12, 2024

    • Lisa N

      Mailjet's Impressive Deliverability Boosts Open Rates

      The deliverability rate of Mailjet is impressive. Our emails consistently reach our subscribers' inboxes, which has significantly improved our open rates

      October 8, 2024

    • Adam Johnson

      Caring and Responsive.

      I've been communicating with Marina from Mailjet for over a week and they've been extremely pleasant and attentive. They respond quickly and ensure everything is clearly explained to avoid any confusion.

      September 29, 2024

    • Keilani D

      Exploring Mailjet: A User's Perspective on its Ease and Efficiency

      Mailjet is user-friendly and allows me to create and send professional emails easily. It provides customizable email templates that match my branding and messaging needs. Its deliverability is remarkable, ensuring my emails aren't marked as spam. It also has reporting features that let me track metrics like open rates, clicks, and bounce rates. I have no negatives to report about Mailjet as it's the only email marketing platform I've used. I believe you can fully utilize Mailjet if you take the time to explore the platform.

      September 22, 2024

    • Joshua Martinez

      Account Shut Down for Alleged 'Phishing' Emails via Mailjet

      I use Mailjet solely for sending Gitlab notifications. Suddenly, I received an email stating that my account was closed because I was allegedly sending phishing emails. I checked my server and found that only legitimate notification emails were sent. I asked for proof to verify if there was a leak or something similar, but they refused to provide any due to security reasons. I am very disappointed with this company's lack of customer service and I will make sure to share my experience within my network.

      September 17, 2024

    • Abigail W

      A/B Testing: Unlocking Effective Email Campaigns

      The A/B testing feature has been instrumental in helping us understand what works best for our audience. It has led to more effective email campaigns

      September 10, 2024

    • Alexander Garcia

      Streamlining Customer Communication: Mailjet's Transactional Email Feature

      As an e-commerce business, we've found the transactional email feature of Mailjet very useful. It has helped us keep our customers informed about their orders and deliveries seamlessly

      September 2, 2024

    • Terry B

      Jen's Take on Mailjet: A User's Perspective

      Email marketing is essential and Mailjet is a user-friendly product that delivers. Their customer service is well-informed and their template-based emails are visually pleasing. However, I find its mobile compatibility to be average, rating it 3/5, as the screen display constantly changes with every click, which can be quite annoying.

      August 25, 2024

    • Donald

      Emails on the Fly with Mailjet!

      I appreciate the wide range of email templates offered by Mailjet, which make sending and receiving emails for marketing campaigns and automated messages easier. I find the ability to add and remove people from your email structure useful. I'm also impressed by the feature that allows you to lock the email and grant specific permissions to certain people, assigning each person a role within the Mailjet system. However, while it's great for B2B, it doesn't seem to be focused on self-owned start-up businesses.

      August 19, 2024

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