What is Mailgun?
Pros from reviewers
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Free service for up to 10,000 emails a month: Mailgun offers a free service for up to 10,000 emails a month, providing users with the full custom power of linking their domain and sending out, which is of great value
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Easy integration and support by different plugins: Mailgun is easy to implement and is supported by different plugins and software, making it a developer-friendly tool
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Top-notch customer support: Mailgun has a responsive and effective customer support team that quickly resolves issues and provides clear, helpful advice
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Detailed insights into email deliveries: Mailgun offers detailed insights into email deliveries and provides sufficient information to identify issues when they occur. It can be used via API or SMTP, based on your needs.
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User-friendly interface: The software's interface is neat, easy to navigate, and the setup is straightforward. The dashboard is clear and enables users to quickly identify and fix issues
Cons from reviewers
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Complex user interface: Some users find Mailgun's dashboard and user interface to be complex and difficult to navigate, making it challenging to find settings or make adjustments
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Lack of alerts for unexpected problems: Mailgun does not provide alerts for unexpected issues, which can lead to prolonged periods of downtime or other problems going unnoticed
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Inconsistent and unresponsive customer support: Some users have reported that Mailgun's customer support can be unresponsive and dismissive, particularly when dealing with serious issues such as account disabling and unexpected charges
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Frequent downtimes and deliverability issues: Users have reported experiencing frequent downtimes and issues with email deliverability, which can disrupt business operations and negatively impact customer relationships
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Increasingly expensive pricing: Users have reported that Mailgun's pricing has become increasingly expensive over time, and the company does not offer discounts outside of their scheme, making it less competitive in the market.
Main features
Starting Price
Free Plan
Advanced Email Parsing
Real-Time Analytics
Robust API
High Deliverability Rates
Email Validation
Starting Price
N/A
Free Plan
No
Advanced Email Parsing
Real-Time Analytics
Robust API
High Deliverability Rates
Email Validation
How Mailgun compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Brevo and Mailgun are two distinct email delivery services, each with its own set of features and capabilities. Understanding these differences can help you make an informed decision when selecting the right email delivery service for your specific needs.
Brevo focuses on providing a streamlined and reliable email delivery solution. It excels in ensuring that your emails reach their recipients promptly and consistently. This makes Brevo a great choice for businesses that prioritize dependable communication and want to avoid issues like email bounces and delivery failures. With Brevo, you can expect a high level of email deliverability and reliability.
On the other hand, Mailgun offers a comprehensive suite of email delivery and management tools, making it suitable for a wide range of email communication requirements. In addition to reliable email delivery, Mailgun provides advanced features like email tracking, analytics, and automation. These features are valuable for businesses...
Mailgun
Mailgun: Powering Your Email, Simplifying Your Life.
Brevo (ex. Sendinblue)
Centralize marketing and sales tools to increase your growth
75% off the annual Business Plan on Brevo (ex. Sendinblue)
Save up to $5,661
Who is Mailgun best for according to our reviewers?
Developers: Developers appreciate Mailgun for its ease of implementation and support by different plugins and software. The API and interface are highly valued, and the comprehensive documentation allows for quick and easy integration
Businesses requiring OTP verifications: Mailgun is useful for businesses that need OTP verifications, a crucial service for many. It offers a user-friendly interface and is cheaper than most competitors
Startups: Startups can benefit from Mailgun's user-friendly interface, straightforward setup, and comprehensive documentation. The free service for up to 10,000 emails a month is particularly beneficial for startups with limited budgets
Companies managing multiple domains: Companies that manage numerous domains from one account can benefit from Mailgun's detailed insights into email deliveries. It provides sufficient information to identify issues when they occur and can be used via API or SMTP, based on needs
Users needing transactional email services: Users who need transactional email services find Mailgun's free tier sufficient for their basic needs. The API is easy to integrate, and the SMTP alternative is convenient for software that needs the SMTP protocol to send emails.
Mailgun Reviews
4.6
Mailgun rating
4.0
Ease of use
4.0
Customer service
4.0
Value for money
4.3
Likelihood to recommend
4.1
Features
28 Mailgun Reviews
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Denise W
Affordable Excellence: Mailgun's Feature-Rich Pricing
The pricing is quite reasonable considering the plethora of features offered by Mailgun
October 13, 2024
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Pamela W
Top-Tier Email Solution: Mailgun
My experience with Mailgun has been enjoyable so far. I regard it as one of the top email software out there, providing a comprehensive solution from validation to deliverability, parsing to SMTP, and beyond. I see it as a complete solution with a broad array of features and functionalities. I opted for Mailgun as it's the best tool in the email industry, offering rich features that other tools don't have. I transitioned to Mailgun because it's an all-in-one solution, enabling me to do all my tasks in one place without requiring different tools.
October 7, 2024
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Larry
Superior Emailing Solution: Mailgun
Mailgun is helping my business with OTP verifications, one of our crucial services. It has a user-friendly interface and is cheaper than most competitors. However, it doesn't allow searching logs using email content.
September 30, 2024
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Jarrett G
Efficient Email Testing with Mailgun: A Game-Changer for Sending Flawless Emails
The testing environment provided by Mailgun is very useful, it allows me to test my emails before sending them out
September 22, 2024
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Hollis G
Excellent Response Time from Mailgun
I am very satisfied with Mailgun. They have an excellent response time for complaint emails, their solutions and probing are precise and most importantly, they effectively resolve issues.
September 17, 2024
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Blaise D
Great Experience Using Mailgun for a While Now
I've been using Mailgun for a few months and the service has been excellent without any problems. Initially, setting things up was challenging due to my limited knowledge, but the support team was extremely helpful.
September 8, 2024
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Jacqueline Rodriguez
Mailgun: A Developer-Friendly, Cost-Effective Transactional Email Solution
Mailgun used to be one of the most developer-friendly transactional email service providers until they removed their free plan. Despite this, I still find it a really good tool due to its ease of implementation and support by different plugins and software. I find configuring DNS easy, so I have no issues with deliverability. I appreciate the dashboard, which offers good logs and graphs. The documentation is comprehensive and I used to enjoy the 10k emails on the free plan. The prepaid plan is okay. I like the API and interface. However, I find the downtimes and deliverability issues daunting. I chose Mailgun for its dashboard, ease of implementation, and the support team, which offers very quick response times. I switched to Mailgun mainly because of pricing. I had to switch when Maildrill was taken over by MailChimp and the pricing got very high.
September 3, 2024
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Christian M
Mailgun: A Reliable Partner with a Proactive Approach to Security
I've been using Mailgun for many years and it's been a smooth ride all along! They've been my trusted partner in sending mails across over 6 domains. One day, I received an email from them stating that my account had been compromised. I was initially taken aback, but when I checked my account, everything seemed normal. My mail sending levels were steady with a fantastic 98% delivery rate, no sudden spikes in bounces, and literally % complaints across domains. When I opened a ticket to understand the situation better, they were quick to respond. Although the information provided was a bit vague, I appreciated their proactive approach in ensuring the security of my account. It was a bit of a challenge, but it gave me an opportunity to explore other options. I decided to migrate all my domains to Amazon SES. Since the move, I've not noticed any compromised activity from any of my domains. This experience with Mailgun has taught me the importance of having a backup plan and exploring other options. It was a bit of a hiccup, but their support was there when I needed it. I would still recommend them for anyone looking for a reliable mail delivery service. Remember, it's always good to have a plan B!
August 27, 2024
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Kenneth E
User-Friendly Interface: A Non-Technical Perspective
The user interface is intuitive and easy to navigate, even for a non-technical person like me
August 20, 2024
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Maelle
Unwavering Reliability: A Software You Can Trust
Lastly, the reliability of this software is commendable, it has never let me down.
August 11, 2024
