What is Mailjet?
Pros from reviewers
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Easy setup and guidance: Mailjet is easy to set up and provides guidance to optimize your mailing domain, making it user-friendly even for beginners
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High-quality design and email builder: The platform's design and email builder are top-notch, allowing users to design templates and send email campaigns with ease
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Strict anti-spam measures: Mailjet has strict anti-spam measures in place, ensuring that most emails get delivered and reducing the risk of your emails being marked as spam
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User-friendly template creator: The Mailjet template creator is easy to use, particularly if you're familiar with other template creators. The saved sections feature simplifies the creation process
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Good value for medium-sized businesses: Despite being a bit high-priced compared to some open source and self-hosted options, Mailjet offers the best value for medium-sized businesses, providing a balance between cost and features.
Cons from reviewers
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High pricing: Despite being a good SASS product, Mailjet's pricing is considered high compared to some open source and self-hosted options, which can be a deterrent for some users
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Limited segmentation: To use segmentation, users need to upgrade to higher payment tiers. This can be a disadvantage for those who require advanced segmentation but are not willing or able to pay for higher tiers
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Lack of functionality for large scale campaigns: For large scale email campaigns, Mailjet could potentially damage your email list size due to the lack of functionality around reengagement campaign parameters
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Limited data access: MailJet does not allow clients to use them as a databasing tool. For instance, users cannot access data of a segment of users who are engaged for other marketing purposes
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Poor customer service: Some users have reported poor customer service experiences with Mailjet, including slow response times and unsatisfactory resolutions to issues.
Main features
Starting Price
Free Plan
Email campaign automation
Advanced email personalization
Benefit from complete statistics
Facilitate the collaboration of your team
A/B testing and optimization
Starting Price
$15
/ month
Free Plan
Yes
Email campaign automation
Advanced email personalization
Benefit from complete statistics
Facilitate the collaboration of your team
A/B testing and optimization
How Mailjet compare to similar software?
Product
Price
$15
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
When comparing Mailjet and SendGrid, two of the most prominent email service providers, it's essential to consider their unique features and approaches to email management. While both platforms offer robust tools for sending marketing campaigns, transactional emails, and managing subscriber lists, there are key differences that may influence your decision.
One significant difference between Mailjet and SendGrid lies in their user interfaces and ease of use. Mailjet is known for its intuitive dashboard and user-friendly design, making it accessible to users of all technical levels. With its straightforward navigation and clear organization of features, Mailjet is ideal for beginners and experienced marketers alike.
SendGrid, on the other hand, is favored by developers and tech-savvy users for its extensive API documentation and advanced customization options. While SendGrid also offers a user-friendly interface, its emphasis on integration and customization sets it apart. Developers...
Both Mailjet and Brevo (formerly Sendinblue) are highly relevant and effective solutions in the world of email marketing software. They both offer a comprehensive set of functionalities that empower businesses to create, manage, and optimize their email marketing campaigns.
Mailjet is primarily known for its emphasis on transactional emails and email deliverability. It offers robust email infrastructure, ensuring that transactional emails, such as order confirmations and password resets, are delivered reliably to recipients' inboxes. Mailjet's focus on deliverability makes it a popular choice for businesses that heavily rely on transactional emails as part of their communication strategy.
On the other hand, Brevo places a strong emphasis on marketing automation and customer engagement. It offers a comprehensive set of tools for creating and managing marketing campaigns, automating customer journeys, and segmenting audiences based on behavior and preferences. Brevo's focus on marketing...
Mailjet
A collaborative platform for your emailing campaigns
Brevo (ex. Sendinblue)
Centralize marketing and sales tools to increase your growth
75% off the annual Business Plan on Brevo (ex. Sendinblue)
Save up to $5,661
Mailjet is a budget platform that works well for beginners or small businesses. It provides a range of tools to create email campaigns. The email builder is easy to use. There are plenty of design options to choose from. Moreover, it offers integrations and excellent tracking features. However, this platform falls short in terms of managing lists, segmenting audiences, and customer support when compared to other platforms. Mailjet is an option for those who want a budget solution to manage simple email marketing campaigns and handle transactional emails. It offers developer features like an API that allows you to customize functionalities if you have access to a developer.
On the other hand, Mailchimp is an email marketing platform that covers all the bases. It offers reports and an intuitive interface that guides users through its functions smoothly while providing personalized tips along the way. The email templates and testing features are also praiseworthy. However, there is room...
Who is Mailjet best for according to our reviewers?
Small to Medium-sized Businesses: These businesses can benefit from Mailjet's easy setup, top-notch design, and email builder. The platform is user-friendly and intuitive, even for beginners. However, for more advanced features like segmentation, higher payment tiers are required
Professional Email Marketers: Mailjet provides a wide range of email templates, making it easier to send and receive emails for marketing campaigns and automated messages. It also allows for the addition and removal of people from your email structure, and the assignment of specific permissions to certain people
Newsletter Creators: For those who need to create and send weekly newsletters on a budget, Mailjet offers a user-friendly newsletter builder and a free plan that allows up to 6000 emails monthly. However, if more emails need to be sent, a paid subscription is necessary
Start-ups: Start-ups can use Mailjet for sending a small number of emails with webhooks and API calls. However, for large scale campaigns, the lack of functionality around reengagement campaign parameters could be a limitation
Gitlab Users: Mailjet can be used for sending Gitlab notifications. However, some users have reported issues with account closure and lack of customer service support.
Mailjet Reviews
4.3
Mailjet rating
4.6
Ease of use
5.0
Customer service
5.0
Value for money
4.7
Likelihood to recommend
4.8
Features
29 Mailjet Reviews
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Raymond Brown
Facing Challenges with Mailjet
I chose to stop using Mailjet due to its expensive pricing and poor customer service. While I liked the easy-to-use interface and the creative tools for designing engaging emails, these benefits did not make up for the drawbacks. I had problems with some of my emails and was disappointed with the customer service response, which resulted in missed deadlines. This was not acceptable, so I switched to a different service. I initially picked Mailjet because it was less expensive than Mailchimp. However, despite their response to my complaints and their offer to enhance my experience, I chose not to continue with their service.
August 10, 2024
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Arthur
Easy Email Creation with Mailjet's Drag-and-Drop Builder
As a non-technical person, I found Mailjet's drag-and-drop email builder extremely easy to use. It has made creating professional-looking emails a breeze
August 4, 2024
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Sara C
Straightforward, Supportive, Transparent, and Enjoyable.
Mailjet was prompt in their response time and provided helpful, clear, and pleasant communication via email. As a customer, I felt they showed interest in my query and made an effort to provide a suitable response and solution.
July 30, 2024
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Kimberly Williams
Top-tier Newsletter Service: Mailjet
Overall, I consider Mailjet a good service for creating and sending weekly newsletters on a budget. It features a user-friendly newsletter builder and provides a free plan that lets me send up to 6000 emails monthly. It can also function as a mail delivery service like an SMTP. However, if I need to send more than 6000 emails a month, a paid subscription is necessary. Compared to other services, it can be somewhat expensive. I opted for Mailjet due to its reliable newsletter delivery, easy-to-use builder, and the opportunity to try the service for free before committing to a subscription.
July 22, 2024
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Virginia M
Outstanding Customer Service Experience
I was professionally and efficiently assisted by a Mailjet representative named Svilen Stefanov. He addressed all my questions promptly and clearly, even going the extra mile to remind me about certain matters, which I greatly appreciated. His service was exemplary of excellent client relations and deserves recognition. I am very thankful.
July 16, 2024
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Sharon
Real-Time Analytics for Email Campaign Success
The real-time analytics provided by Mailjet have been invaluable in tracking the success of our email campaigns and making necessary adjustments
July 9, 2024
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Christina Williams
Extremely Slow/Non-Existent Support
I'm disappointed with Mailjet's very slow support, if any. I had hoped that paying for their service would improve this, but I was mistaken. Their offerings seem promising, but they fail to deliver. It appears we're losing important emails, which is quite concerning. Overall, I'm extremely disappointed.
July 1, 2024
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Kevin A
Exploring Mailjet: A User's Perspective on its Pros and Cons
Overall, my experience with Mailjet has been positive. I wish there was a way to customize image padding more than what's currently offered. I also believe the paragraph spacing could be improved. I'd like to create different spacing within the same text box without all the text adapting to the same space size. However, uploading contact lists and creating email templates has been smooth. I appreciate its user-friendliness and intuitiveness for first-time users. My least favorite aspect is the lack of control over mobile design optimization. It automatically scales larger or smaller than a phone screen, which means I can't design for one platform (desktop) without considering how it'll appear on mobile, as it's not mobile optimized. I chose Mailjet because it offered the most value for money. I switched to Mailjet from Dynamics due to limitations in creating rich-media emails.
June 23, 2024
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Deborah Smith
Affordable and Reliable Email Marketing with Mailjet
As a small business owner, I appreciate the affordability of Mailjet. It offers excellent value for money with its comprehensive features and reliable service
June 17, 2024
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Denise J
Excellent Assistance on Mail API Functionality with Mailjet
The Mailjet support team provided exceptional assistance, helping me understand my mistakes and explaining the API's behavior. First class service! Thanks guys!
June 9, 2024
