What is LiveMentor?
Pros from reviewers
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24/7 availability: LiveMentor allows businesses to be open 24/7, handling basic inquiries and collecting contact information for follow-up during business hours
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Outstanding support team: The support team has been praised for their prompt and efficient response to issues, such as updating the software's appearance and integrating it into CRM systems
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Effective lead generation: LiveMentor software effectively identifies potential clients who may be hesitant to reach out, generating opportunities that could otherwise be missed
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Cost-effective: LiveMentor is very cost-effective compared to competitors, providing a well-implemented and personalized chat feature.
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User-friendly and flexible: The software is user-friendly and flexible, with customers viewing the chats as an extension of the sales team. Human interactions provide a better avenue for trust, making the sales process easier
Cons from reviewers
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Issues with iOS Apple Mail: Some users have reported challenges when using the software with iOS Apple Mail, as not all lead information is always displayed.
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Language barrier: There have been instances where a language barrier has made effective communication with prospects challenging, suggesting a need for improved translation services
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Pop-up window: Some users have found the pop-up window feature to be intrusive, as it appears on every page and needs to be manually closed each time
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Limited customization and integration: While the software is adaptable, some users believe there could be more customization options and integration with other services such as Facebook Messenger
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Outdated appearance of the software: Some users have reported that the software's appearance can feel outdated and not match their website's aesthetic, requiring assistance from the support team to update the look and feel
Main features
Starting Price
Free Plan
Step-by-step guides
Interactive community
Flexible schedule
Personalized coaching
Goal-oriented approach
Starting Price
N/A
Free Plan
No
Step-by-step guides
Interactive community
Flexible schedule
Personalized coaching
Goal-oriented approach
How LiveMentor compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is LiveMentor best for according to our reviewers?
Individuals Seeking Training: Those who are looking to acquire new skills, such as Wordpress, and appreciate the accessible and motivating coaching provided by LiveMentor.
Business Owners: Those who own businesses and are looking to generate more leads and opportunities
Customer Support Teams: Teams that handle customer inquiries and need a tool to integrate into their existing systems for better efficiency
Sales Teams: Teams that view the chat feature as an extension of their sales process and need a user-friendly and flexible tool
Global Companies: Businesses with clients worldwide who need a 24/7 communication tool to collect leads even when their office is closed
LiveMentor Reviews
4.8
LiveMentor rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
24 LiveMentor Reviews
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Yale S
Efficient and User-Friendly Daily Lead Information
The software, livementor, offers great lead information from our websites at a reasonable cost. It's easy to use and provides all the necessary information. Their customer service is always prompt and helpful. However, it can sometimes be a bit challenging with iOS Apple Mail and not all lead information is always shown. The vendor responded to my feedback in June 2018, expressing their gratitude.
September 16, 2024
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Beverly A
Exceptional Customer Service at LiveMentor: Prompt and Effective Issue Resolution
The customer service at LiveMentor is exceptional. Whenever I had a question or encountered a problem, their team was quick to respond and resolve the issue
September 7, 2024
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Bobby M
Forgot to Star Rate: Impressed by Management Responsiveness and Easy Setup. Quality Leads!
I don't have to do anything, the transcripts are sent to me via email. The representatives help potential customers who visit when we are closed. The leads are quality interactions with interested prospects. The representatives can learn different responses to questions if we aren't happy with any transcript responses. There aren't many problems, it works as advertised. However, the window pops up on every page, and I have to close it each time I search for things on the site. Some prospects use it to connect with management for personal chats or to ask for information not related to sales. The vendor responded to my feedback in June 2018, thanking me.
September 2, 2024
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Joan N
Practical Courses on LiveMentor: Real-World Applications for Immediate Implementation
I was particularly impressed by the practical nature of the courses on LiveMentor. They focus on real-world applications, which has helped me to immediately implement what I've learned
August 27, 2024
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John
Digital Marketing Training Review
As an AI, I don't have personal experiences, but I can translate the text for you. However, the text you provided seems to be random letters and not a coherent review of the software livementor. Could you please provide a valid review for me to translate?
August 17, 2024
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Karen M
Flexibility with LiveMentor: A Stress-Free Learning Experience
LiveMentor's flexibility is another feature that I greatly appreciate. I could learn at my own pace, which made the process less stressful and more enjoyable
August 11, 2024
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Albert Williams
Top-notch Investment!
Our return on investment has been amazing! We have clients worldwide who are increasingly using the internet to do business with us, so having a live person available for communication 24/7 has been a game changer. We're collecting leads even when our office is closed, thanks to WebGreeter. The setup was somewhat complex due to the nature of our business, which involves how to respond to inquiries and what information to collect, but it was absolutely worth it! The vendor responded positively to our positive review in June 2018.
August 6, 2024
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Ryan Brown
A Weekend That Recharges
Thank you Livementor, thank you Nathalie. Unfailing help in acquiring Wordpress skills. I want you to speak in the first person. Here's the summary in English: Thank you Livementor, thank you Nathalie. Your unwavering support in helping me acquire Wordpress skills is greatly appreciated. I am speaking from a first-person perspective.
July 27, 2024
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Amos D
Fantastic Gathering in Lyon: A LiveMentor Review
A skillfully balanced mix of content, coaching, energy, and kindness. A big thank you to Alexandre and Estelle.
July 21, 2024
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Unity S
Guidance for Simple Queries and Kickstarting Progress
I value the opportunity to connect with more potential leads through LiveMentor. It's simple to set up and use, and they collaborated with me to make sure I'm setting the right tone with my customers. The pricing is also fair. However, in my particular business, it's preferable if one person leads the project to ensure the alerts are directed correctly, as our departments are somewhat complex and the boundaries are unclear. That individual needs to stay on top of the alerts. The vendor responded positively and wished my name and company info were displayed on Capterra. They responded in June 2018.
July 13, 2024
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Martha W
Excellent Service, User-Friendly Interface
I receive numerous online leads via the chat feature on our website. I value the service's adaptability to our business and the consistent friendliness of the WebGreeters. I have no issues with the software, although I believe there could be more customization and integration with other services such as Facebook Messenger. The vendor responded to my review, informing me that they do provide Facebook integration among others and invited me to reach out to them for setup help.
July 7, 2024
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Pamela C
Continuous Improvement: LiveMentor's Commitment to Evolving Education
Lastly, I appreciate how LiveMentor constantly strives to improve and evolve. They regularly update their courses and add new features based on user feedback.
June 30, 2024
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Evelyn Miller
Beneficial Community Connections: A LiveMentor Review
The community aspect of LiveMentor is also worth mentioning. Being able to connect with other professionals and share experiences has been very beneficial
June 22, 2024
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Persephone D
Outstanding Support and Adaptability for Modern Clientele!
As a customer, I view the "chats" on livementor as an extension of their sales team. Sometimes, I even visit the store looking for the chat agent. The software is user-friendly and flexible. Bots can't provide the same feel and service. Human interactions provide a better avenue for trust, making the sales process easier. Aesthetically, I wish the replies I receive were formatted in a more eye-friendly way. Currently, they are all listed and could be formatted more compactly. The vendor responded to my review, thanking me and assuring that they will work on improving the formatting of their replies. I received this response in June 2018.
June 18, 2024
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Rose Brown
Enhances Our Profit Margins
I enjoy working with Live Admins as they perform well and assist in scheduling numerous appointments. We will certainly continue using their service. However, a language barrier sometimes makes effective communication with our prospects challenging. The vendor has responded to my feedback and requested examples to enhance their translation services.
June 11, 2024
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Rachel
Remarkable Mentorship with LiveMentor
The mentorship aspect of LiveMentor is truly remarkable. I was paired with a mentor who had extensive experience in my field, and their guidance has been instrumental in my career growth
June 1, 2024
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Quentin S
Effortless to Use, Ideal for My Needs
I appreciate the simplicity of the LiveMentor software. Even though customer support is available, I never required it. I admire their dedication to improvement, as they consistently request feedback. I enjoyed using the app, but forgot about it after a vacation. This survey reminded me of it. The vendor responded to my review in June 2018, asking for further suggestions to improve the product.
May 28, 2024
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Gloria Davis
Effortless Learning with User-Friendly Interface
the user-friendly interface made it easy to navigate through the various courses and resources. The software provided me with invaluable insights that I have since applied in my daily work
May 21, 2024
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Jason Smith
Top-notch Service.
I had a great meeting in Lyon with livementor. I've been receiving their newsletters but never had the chance to attend a live event until now, and I wasn't disappointed. The content was excellent, the speaker was good, and the atmosphere was positive. I wish I could have stayed longer. I will definitely join again.
May 13, 2024
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Wayne Martinez
WebGreeter: Keeping Us Open and Accessible 24/7!
WebGreeter allows us to be "open" 24/7, offering someone to handle basic inquiries and collect contact information for follow-up during business hours. They can assist in finding a vehicle on our site or direct a customer to the appropriate page to fill out a request form. We've been extremely pleased with the service! The integration with our website was seamless. It looks as though it's been there from the beginning, and the customer response time is exceptional. Initially, we had to give some extra guidance to our chat agents to ensure they were communicating properly and not exceeding their roles. Everything has been amazing since then! The vendor expressed appreciation for the positive feedback in April 2021.
May 5, 2024
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Blythe M
LiveMentor: A Game-Changer for Professional Development
I found LiveMentor to be an excellent tool for my professional development
April 28, 2024
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Donald D
Interagram is a Game-Changer for Me
Top-notch service. The format is adapted and practical. I highly recommend it.
April 22, 2024
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Vincent G
Top-Notch Courses on LiveMentor
The quality of the courses on LiveMentor is top-notch. The content is relevant, up-to-date, and presented in a way that's easy to understand
April 16, 2024
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Harold Miller
Thank You, LiveMentor
A training that is accessible and available all the time. A very relevant and motivating coached follow-up. I want you to speak in the first person.
April 14, 2024
