What is Coosto?
Pros from reviewers
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Comprehensive view of work: Coosto provides a comprehensive view of all social media work in one tool, making it easier to manage and monitor all activities
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Efficient handling of high traffic: Coosto can handle high traffic efficiently, automatically label messages, and provide a useful summary of upcoming social media posts.
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Excellent support: Users have praised Coosto's excellent customer support, which is quick to respond and resolve issues
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Powerful search and reporting: Coosto has a powerful scraper that quickly finds the exact messages users are looking for, and its reporting is straightforward and customizable, providing quick insights into performance
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User-friendly and intuitive: Coosto is praised for its user-friendliness and intuitive interface, which allows users to manage all their social channels from one clear, fully customizable screen
Cons from reviewers
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Incomplete social media platform integration: Not all social media platforms can be linked to Coosto, which can be inconvenient for users managing multiple accounts across different platforms
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Limited engagement features: Certain messages, such as comments in Facebook groups and mentions on LinkedIn, cannot be loaded in Coosto, requiring users to manually engage with these messages.
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Poor customer support: Users have reported frequent issues with Coosto and have found the customer support to be lacking, with no updates regarding support follow-ups
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Inability to schedule certain content types: Users have reported that they cannot schedule stories or reels through Coosto, which can be a significant drawback given the popularity of these content types
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Limited multi-company posting feature: The feature to post for multiple companies is reported to be subpar, despite the ability to engage with it
Main features
Starting Price
Free Plan
Social Media Monitoring
Content Management
Powerful Search Engine
Customer Service Tools
Analytics and Reporting
Starting Price
N/A
Free Plan
No
Social Media Monitoring
Content Management
Powerful Search Engine
Customer Service Tools
Analytics and Reporting
How Coosto compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Coosto best for according to our reviewers?
Digital Marketers: Coosto's reporting module is user-friendly and extensive, providing valuable insights for digital marketers. The tool also allows for easy management and addition of sub-projects
Content Creators: Coosto offers features that aid in content creation, such as understanding target audience interests, gathering inspiration for content, and receiving advice on message delivery. It also provides data for content enhancement
Customer Service Representatives: Coosto's ability to combine all messages and reviews in one portal makes it easier for customer service reps to manage and respond to queries. The tool also offers excellent customer support
Social Media Analysts: Coosto's listening section is beneficial for social media analysts, allowing them to monitor multiple channels at once and respond to questions/comments. The tool also generates comprehensive reports.
Social Media Managers: These users can benefit from Coosto's ability to manage all social media channels from one platform, schedule posts, and engage with audiences. The tool also provides insights into performance and market trends
Coosto Reviews
4.6
Coosto rating
4.0
Ease of use
4.5
Customer service
4.2
Value for money
4.0
Likelihood to recommend
4.1
Features
29 Coosto Reviews
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Jack Garcia
Coosto: Empowering Industry Insights and Competitive Analysis
it allows us to monitor specific keywords and understand trends in our industry. Lastly, the competitive analysis feature of Coosto provides valuable insights
October 19, 2024
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Diana D
Great Tool
Coosto is a great tool that helps us utilize Social Media more effectively. It provides us with a better view of what is being said about us, allowing us to respond promptly. Coosto offers excellent support and responds quickly to queries.
October 12, 2024
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Tamsin
Indispensable Tool for Meaningful and Effective Content!
At the beginning, I received excellent training and all my questions were promptly answered. The tool is continuously evolving, with an increasing number of useful features being added. I'm a huge fan! It's a comprehensive package! It ranges from understanding what your target audience is interested in, gathering inspiration for content, and receiving advice on how to best convey your message, to collecting data to constantly enhance your content. Honestly, I can't identify any negatives! I switched to Coosto for its capabilities, user-friendliness, and focus. With OBI, the emphasis was more on bots, which I didn't find very beneficial. With Coosto, the focus is more on content, which is exactly what I need!
October 8, 2024
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Linda
So far, truly the best tool for
So far, Coosto is truly the best tool for webcare and scheduling social posts. They constantly add new features, so it's often up-to-date. Combined with the social channels themselves for the latest features, this tool is really top-notch!
September 28, 2024
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Gloria W
Great Tool!
Here's my review of the software, Coosto: It gives a useful summary of upcoming social media posts and lets me add multiple accounts. It also lets me label posts differently and create reports, providing market insights. However, it doesn't support all posting functions, so I still have to manually post some things. I switched to Coosto because Storychief wasn't the right fit for us.
September 23, 2024
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Jason R
Exploring Coosto: A One-Stop Solution for Social Media Management
I find Coosto extremely convenient as it allows me to handle almost all aspects of social media from one place. I no longer need to log into each account individually, plan posts, or engage. The main benefits for us are the ability to easily schedule posts, especially since we manage multiple accounts and it can be challenging to keep track. Engaging from Coosto is also straightforward, eliminating the need to log into all accounts. However, I find it inconvenient that I can't schedule stories or reels. I understand this is due to platform restrictions, but it would be a significant improvement for us, especially as these platforms continue to add new features. I switched to Coosto because I noticed that certain posts scheduled on Later were not being posted. Overall, I am generally satisfied with Coosto. As for the new features of social platforms, we will incorporate them as soon as we gain access.
September 14, 2024
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Megan F
Efficient Social Media Scheduling with Coosto
it helps me plan and schedule posts efficiently across multiple platforms. The ease of use and intuitive interface of Coosto is impressive
September 8, 2024
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Eric Garcia
NBG is a Satisfied User.
The Dutch-Flemish Bible Society is a satisfied user of Coosto! Scheduling all our social media channels is very easy, and responding is also easily managed with Coosto. The monthly reports can be customized to our own preferences and provide a lot of insight. And if you have any questions, someone is always ready and quick to help! The only downside is that the app doesn't always work to our liking, so we do almost everything online.
September 1, 2024
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Diane Garcia
Superior Webcare Tool: Coosto
I find Coosto to be a pleasant tool. It operates quickly and everything is self-explanatory. I appreciate the increasing number of features it offers. I can add numerous streams and it's great that the tool can automatically label messages. It also handles high traffic efficiently. However, it's a drawback that not all social media platforms can be linked to this tool, which can sometimes be inconvenient. Also, I can't see my responses to people, so I have to check the completed messages for this. If there are thousands of messages, this can be quite time-consuming. It's also unfortunate that I can't switch accounts. I switched to Coosto because of the customer's preference for its ease of use.
August 25, 2024
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Hannah Brown
Coosto's Crisis Management: A PR Manager's Perspective
it has helped us understand our audience better and tailor our communication accordingly. As a PR manager, I appreciate Coosto's crisis management feature
August 19, 2024
