Klaviyo is a marketing automation and email marketing software designed to help businesses grow and engage with their customers. It offers valuable tools such as segmentation, personalization, and analytics to create targeted campaigns. Klaviyo integrates with various e-commerce platforms, enabling businesses to leverage customer data for personalized marketing. Its robust features allow for effective communication with customers, improving customer retention and boosting sales.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Klaviyo?
  • 04How Klaviyo compare to similar software?
  • 05Who is Klaviyo best for according to our reviewers?
  • 06Klaviyo Reviews

What is Klaviyo?

Klaviyo is a robust SaaS software designed to enhance email marketing strategies. It offers advanced features and an intuitive interface to help businesses boost their email campaigns and revenue growth. Klaviyo uses customer data and behavior for targeted, personalized messaging that increases conversion rates. It allows entrepreneurs to create engaging email campaigns, manage subscriber lists, and track performance metrics in real-time. Klaviyo's automation capabilities deliver timely, relevant messages based on triggers like user behavior or purchase history. It also integrates with popular ecommerce platforms for effortless data syncing and streamlined marketing efforts. Klaviyo aims to elevate email marketing and unlock a business's full potential.

Pros from reviewers

  • Superior e-commerce focus: Klaviyo stands out as a top e-commerce marketing platform, with a dedicated approach to e-commerce and a commitment to being the best e-commerce marketing resource

  • Comprehensive customization and list management: Klaviyo provides numerous automation options, such as post-order or payment emails, and reminders for abandoned shopping carts, and allows for comprehensive customization and list management

  • Seamless integration with Shopify: Klaviyo's integration with Shopify is a game changer, making users feel in control of their marketing

  • User-friendly email builder: Klaviyo offers a user-friendly email builder that produces aesthetically pleasing emails, with the ability to customize content based on desktop or mobile usage

  • Built-in customer data platform: Klaviyo's built-in customer data platform offers a comprehensive one-stop solution for analyzing customer or client data on a large scale.

Cons from reviewers

  • High cost: Klaviyo is considered expensive by some users, which can be a deterrent for small businesses or those just starting out

  • Single image upload: The platform only allows for uploading one image at a time, which can be time-consuming and inconvenient for users who need to upload multiple images

  • High SMS cost in Canada: The cost for SMS marketing in Canada is considered high, which could deter potential users in that region.

  • Outdated plugin: Klaviyo's plugin has been reported to cause significant slowdowns on websites and to utilize outdated code, leading to errors and deprecated code issues

  • Limited form builder: If the form builder doesn't meet a user's needs, they are left to code the form themselves, which can be challenging for those without coding skills

Main features

Starting Price

$45

/ month

Free Plan

Yes

Marketing automation

SMS marketing

Integration

Segmentation

Analytics and reporting

Omnisend and Klaviyo are both powerful email marketing platforms, each offering a suite of tools designed to help businesses connect with their audience and drive sales. While both platforms excel in marketing automation and customer engagement, they cater to different business needs and marketing strategies.


Both Omnisend and Klaviyo provide comprehensive features such as segmentation, automated workflows, and advanced analytics. However, the primary difference between the two lies in their approach to multi-channel marketing and e-commerce integration.


Omnisend is particularly known for its multi-channel marketing capabilities. It allows businesses to create integrated campaigns that combine email, SMS, web push notifications, and even social media messaging. This makes Omnisend an excellent choice for businesses looking to deliver a cohesive and personalized customer experience across multiple channels. Additionally, Omnisend offers pre-built automation workflows tailored to common...

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Klaviyo

Elevate your e-commerce success

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Omnisend

The all-in-one tool for e-commerce marketing

10% off the monthly Pro Plan on Omnisend

Save up to $199

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MailerLite and Klaviyo are both powerful email marketing platforms, but they have distinct differences that make each of them suitable for specific email marketing needs.


MailerLite is known for its user-friendly interface and simplicity, making it a great choice for beginners and small businesses. It offers essential email marketing features like email automation, list management, and drag-and-drop email builders. MailerLite's pricing structure is transparent and budget-friendly, with a free plan available for users with up to 1,000 subscribers. This platform is ideal for those who want to get started quickly and don't require advanced features.


On the other hand, Klaviyo is renowned for its advanced e-commerce-focused capabilities. It provides robust tools for segmenting your email list based on customer behavior and purchase history, allowing for highly personalized and targeted email campaigns. Klaviyo also integrates seamlessly with popular e-commerce platforms like Shopify and...

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Klaviyo

Elevate your e-commerce success

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MailerLite

The powerful yet affordable email marketing solution for small businesses

ActiveCampaign and Klaviyo are two marketing automation platforms that businesses often use to streamline their marketing efforts. While these platforms have similarities, they also have differences.


ActiveCampaign is well known for its marketing automation capabilities. It offers a range of tools and features that help with lead nurturing, email marketing, customer segmentation, and personalized messaging. One of the strengths of ActiveCampaign is its ability to automate marketing workflows and create targeted campaigns. It provides features like behavior tracking, integration with CRM systems, split testing, and detailed analytics. By using ActiveCampaign, businesses can automate their customer journeys, deliver personalized content to their audience, and optimize their marketing strategies for outcomes.


Klaviyo stands out as a platform that centers its focus on email marketing and nurturing customer relationships. It caters specifically to e-commerce businesses, empowering them to...

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Klaviyo

Elevate your e-commerce success

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ActiveCampaign

Marketing automation for your growth

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Who is Klaviyo best for according to our reviewers?

  • Web developers: Despite some issues with deprecated code errors and website slowdowns, Klaviyo provides numerous automation options and allows for comprehensive customization and list management

  • Marketing analysts: Klaviyo's built-in customer data platform offers a comprehensive solution for analyzing customer or client data on a large scale, although implementing APIs and end-to-end campaigns may require hiring some expertise

  • Email marketers: Klaviyo's user-friendly email builder and the ability to customize content based on desktop or mobile usage is a significant advantage for those who have an established email list or plans to grow one quickly

  • E-commerce business owners: They can benefit from Klaviyo's focus on e-commerce and its seamless integration with platforms like Shopify, which allows for better control over marketing strategies

  • Professionals transitioning from other platforms: Those switching from other platforms like Mailchimp can enjoy Klaviyo's additional features and superior reporting functionalities, despite some potential issues with integration and higher costs.

  • Klaviyo Reviews

    4.6

    Klaviyo rating

    4.5

    Ease of use

    4.4

    Customer service

    4.4

    Value for money

    4.3

    Likelihood to recommend

    4.6

    Features

    19 Klaviyo Reviews

    4.6 (19 reviews)
    Leave a review
    • Jessica

      Klaviyo: Empowering Personalized Customer Experiences with Multichannel Tracking

      Klaviyo's ability to track customer interactions across multiple channels is impressive. It has helped us create personalized customer experiences.

      August 13, 2024

    • Kian M

      Klaviyo's Exceptional Reporting: Empowering Data-Driven Email Campaign Decisions

      The reporting feature in Klaviyo is excellent. It provides detailed insights into our email campaigns, helping us make data-driven decisions

      August 5, 2024

    • Jacqueline W

      Efficient and Customizable Email Templates in Klaviyo

      The pre-built email templates in Klaviyo have made our work much easier. They are professional, customizable, and mobile-friendly

      July 29, 2024

    • Danielle Garcia

      Superb Comprehensive Marketing Solution

      I appreciate Klaviyo's unified view of customer data from various sources. However, I find that its API lacks some features that could simplify our tasks.

      July 23, 2024

    • Diana Jones

      Exceptional Customer Support at Klaviyo: Prompt and Helpful Assistance

      The customer support at Klaviyo is top-notch. They were quick to respond and very helpful when we encountered issues

      July 15, 2024

    • Tate G

      Enhancing Email Open Rates: A Review of Klaviyo's A/B Testing Feature

      I've been using Klaviyo's A/B testing feature extensively. It has helped us improve our email open rates significantly

      July 8, 2024

    • Doris B

      Effortless Setup, Comprehensive Marketing Solution with Scalability

      My experience with Klaviyo has been largely positive. I value the opportunity to connect with a wide network of freelancers and professionals who are familiar with the tool and can assist with any queries or specific projects. The ease of setup is a standout feature, particularly as we've used and set up numerous tools for ourselves and our clients. I also appreciate the built-in customer data platform, which offers us a comprehensive one-stop solution for analyzing our customer or client data on a large scale. However, it can be difficult for our junior marketing analysts to implement APIs and end-to-end campaigns, so we often need to hire freelancers or professionals. While Klaviyo is easy to set up, scaling likely requires hiring some expertise on an hourly basis. We chose Klaviyo for its customer data platform and switched from ActiveCampaign due to Klaviyo's superior reporting functionalities.

      July 2, 2024

    • Rebecca B

      Valuable Investment for Audience Engagement

      Overall, my experience with Klaviyo has been positive, although I find it a bit pricey. The quality of their product is undeniable and I would recommend it for those with an established email list or plans to grow one quickly. I appreciate their user-friendly email builder and the aesthetically pleasing emails it produces. The ability to customize content based on desktop or mobile usage is a significant advantage. However, I find it slightly irritating that Klaviyo only allows uploading one image at a time. They also bill based on profiles and pull all profiles from your Woocommerce account, regardless of whether they've signed up for emails. When I raised this issue, they suggested reducing the number of profiles on Woocommerce, but that would mean losing valuable customer data in an industry where customer relationships can last for decades.

      June 25, 2024

    • Bobby Jones

      Klaviyo: Empowering Marketing Professionals with Robust Analytics

      As a marketing professional, I appreciate the robust analytics provided by Klaviyo. It helps me understand customer behavior and optimize my campaigns accordingly

      June 15, 2024

    • Denise Davis

      Template Designs Hit the Mark!

      Using Klaviyo for email marketing feels extremely professional. It provides great features like report analysis and campaign scheduling. They offer impressive, well-designed templates that are easily tailored to our brand. I had to watch a few video tutorials to fully grasp it, but it didn't take too long.

      June 11, 2024

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