What is Zoho Social?
Pros from reviewers
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Compatibility with a range of tools: The software is compatible with a variety of tools in the workspace, allowing for a seamless integration into existing systems
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Easy implementation and setup: Zoho Social is appreciated for its easy implementation and setup, making it a user-friendly tool for managing social media accounts across various platforms
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Post scheduling feature: Zoho Social allows users to schedule posts to publish at times when their audience is most active on social networks, ensuring maximum engagement
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Comprehensive analytics and reports: The software provides pre-built reports and analytics, helping users monitor and analyze their marketing campaigns effectively
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Cost-effective: Compared to other platforms, Zoho Social offers a multitude of benefits at a very reasonable cost, making it a budget-friendly choice for businesses of all sizes.
Cons from reviewers
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Limited SmartQ feature: Some users have expressed dissatisfaction with the SmartQ feature, which only permits one day of posting. This limitation can hinder the scheduling and planning of social media posts
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Security concerns: While Zoho Social offers a range of features for managing social media accounts, some users have expressed concerns about the security aspect of the software, suggesting that it needs improvement
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Poor customer support: Some users have reported poor customer service experiences with Zoho Social. Despite having the option to chat with support, responses can be slow and unhelpful, leading to frustration and delays in resolving issues.
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Slow server performance: Despite the many benefits of Zoho Social, some users have reported experiencing server issues that lead to slow performance, affecting the overall efficiency of their social media management
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Small interface buttons: While Zoho Social is praised for its user-friendly interface, some users have found the buttons on the interface to be quite small, making it difficult to navigate and use the software effectively
Main features
Starting Price
Free Plan
Social media monitoring and analytics
Comprehensive reporting and ROI measurement
Custom audience targeting
Bulk scheduling
Intelligent scheduling for optimal reach
Starting Price
$16
/ month
Free Plan
Yes
Social media monitoring and analytics
Comprehensive reporting and ROI measurement
Custom audience targeting
Bulk scheduling
Intelligent scheduling for optimal reach
How Zoho Social compare to similar software?
Product
Price
$16
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Mention and Zoho Social are popular social media management tools, offering essential features for brand monitoring, audience engagement, and social media analytics. However, the key difference between these two platforms lies in their focus and depth of capabilities.
Mention is known for its strength in social listening and brand monitoring. It allows users to track online mentions of their brand, competitors, or industry terms across social media and the web in real time. This tool is particularly effective for businesses looking to enhance their reputation management, track customer sentiment, and gain actionable insights from online conversations. Mention is streamlined for social monitoring, making it an ideal solution for businesses that prioritize staying informed about what people say about their brand and industry.
On the other hand, Zoho Social offers a more comprehensive suite of social media management features, including scheduling posts, monitoring interactions,...
Zoho Social
Power up your social media presence and drive business growth
Mention
Monitor, analyze, and engage to elevate your brand’s digital presence
Who is Zoho Social best for according to our reviewers?
Small Companies: Small companies with around 20 users can benefit from Zoho Social's free tools and numerous offers to extend the trial period of premium features. It's a great fit in the world of social media tools.
Small Business Owners: Zoho Social is perfect for small business owners who need to manage marketing campaigns across various social networks. It allows them to monitor and analyze reports, reducing their marketing efforts significantly
Independent Professionals: For professionals working independently in fields like accounting and auditing, Zoho Social is a great tool for managing social media accounts. It's user-friendly, easy to set up, and compatible with a range of workspace tools
Non-Profit Organizations: Zoho Social is a valuable tool for non-profit organizations, offering features like post scheduling across multiple social media platforms and tailoring images or videos to comply with each platform's guidelines
New Entrepreneurs: For new entrepreneurs, Zoho Social is incredibly helpful in scheduling future posts across multiple platforms. Even the free version allows effective management of social media channels
Zoho Social Reviews
4.6
Zoho Social rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.5
Likelihood to recommend
4.5
Features
29 Zoho Social Reviews
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Patricia B
Exceptional Monitoring with Zoho Social
The monitoring feature of Zoho Social is exceptional. It allows me to keep track of all brand mentions and respond promptly, enhancing our customer engagement
August 11, 2024
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Michelle W
ZohoSocial Provides Effortless Posting
I really appreciate Zoho Social for its seamless social media post creation. I particularly enjoy using its scheduler and Zia.
August 6, 2024
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Livia G
Effortless Social Media Management with Scheduling Feature
it has made managing my company's social media platforms a breeze. The scheduling feature, in particular, has been a game-changer, allowing me to plan posts ahead of time
July 29, 2024
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Anna W
Zoho Social: A Handy Mobile App for Effortless Social Media Management
The mobile app of Zoho Social is very handy. It allows me to manage our social media on the go, ensuring that I never miss any important updates
July 20, 2024
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Stephanie R
Boost Your Brand with Zoho Social
My favorite aspect of Zoho Social is its post scheduling feature, which helps me stay organized and plan my work in advance. The ability to post on multiple social channels is a game-changer and simplifies my job. Zoho Social is user-friendly and doesn't necessitate any training. I appreciate the customization options and the automation feature keeps me alert. The upload speed is remarkable and the image sizing function works well. The upcoming events calendar keeps me informed so I don't miss any events. I can easily drag and drop photos on the site, making my work easier. Zoho Social has significantly contributed to my brand's success and I can't envision my professional life without it.
July 14, 2024
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Lawson D
Simplifies Social Media Management
We attempted to manage our social channels manually but it was ineffective. We tried other tools but they were cumbersome and too complex for our needs. We discovered Zohosocial and are extremely pleased with its technology and user-friendliness. It simplifies collaboration within our team for managing our business. Great job!
July 6, 2024
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Jose
Experience with Zoho Social
The free version of Zoho-Social offers basic analytics, which, while not providing deep insights, is better than nothing. I believe the free version should include more features, especially the calendar view, which is incredibly useful. I appreciate the ability to write posts ahead of time and schedule them, but I strongly feel this feature should also be included in the free version.
July 2, 2024
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Amber
Real Time-Saver: Zoho Social
I am incredibly thankful for finding the Zoho Social app right as I was starting my non-profit. I value the ability to schedule numerous posts across all my social media accounts on various platforms. The feature to tailor images or videos to comply with each platform's guidelines is impressive. However, I wish the SmartQ feature permitted more than one day of posting. I selected Zoho Social because of the lengthy free trial and the affordable upgrade price.
June 22, 2024
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Albert J
This platform has been the simplest to use
I find Zoho-Social to be the easiest platform to use for our social media channels. Initially, I was apprehensive about the learning curve, but Zoho's comprehensive tutorial video on YouTube helped me gain confidence in using the platform. I believe if we could do it, anyone can!
June 18, 2024
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Corbin M
Great App BUT Terrible Customer Service
The app is good, but the customer support is terrible. Despite having the option to chat with support, they often miss my messages and take days to respond. Once I report an error, they disappear until I send reminders. My friends who use Quickbooks seem to have a more customer-friendly experience. Zoho, you will lose customers if you don't improve your support!
June 10, 2024
