YouTrack is a commercial, browser-based software developed by JetBrains for bug tracking, issue tracking, and project management. It offers team collaboration tools, customizable workflows, and comprehensive reporting capabilities to manage software development projects effectively. YouTrack supports both Scrum and Kanban methodologies and integrates seamlessly with multiple version control systems. Its primary function is to streamline project management tasks, making it an essential tool for developers and project managers.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Youtrack?
  • 04How Youtrack compare to similar software?
  • 05Who is Youtrack best for according to our reviewers?
  • 06Youtrack Reviews

What is Youtrack?

YouTrack is a commercial, browser-based software developed by JetBrains, used for bug tracking, issue tracking, and project management. It supports agile methodologies like Scrum and Kanban, and allows users to manage tasks from start to finish. Key features include customizable workflows, real-time analytics, time tracking, and integration with various Version Control Systems. It also offers smart search queries, command syntax, keyboard shortcuts, and live updates. YouTrack is available in both cloud-based and standalone versions and is suitable for software development teams of all sizes. It aims to enhance productivity and efficiency in delivering high-quality products.

Pros from reviewers

  • Reliability and Efficiency: YouTrack is incredibly reliable and efficient, with users reporting minimal problems or outages. It does not require unreasonable system requirements, making it a dependable tool for project management

  • Integration Capabilities: YouTrack integrates well with VCS repos such as Github or Gitlab, enhancing its functionality and making it a comprehensive tool for managing tasks and projects

  • Customizable Features: YouTrack is highly adaptable to different workflow styles and offers numerous custom fields and options that enhance the issue tracking experience. Users can heavily customize the tool to fit their needs

  • Cost-Effective: YouTrack is a cost-effective alternative to other project management tools like JIRA and Confluence. It offers a comprehensive overview of tasks and the entire project without the need for additional expenses.

  • Ease of Use: Both internal and external users often comment on YouTrack's ease of use. It is user-friendly for both technical and non-technical users, with a clean interface that is easy to navigate

Cons from reviewers

  • Lack of defined parameters for SCRUM: YouTrack can pose challenges when trying to implement SCRUM due to its lack of defined parameters for sprints and backlogs

  • Overly minimalistic UI: Some users may find YouTrack's user interface overly minimalistic, favoring more detailed ones

  • Difficulty in setting up plugin functionality: Although YouTrack's customizable features are interesting, setting up some of its plugin functionality can be somewhat difficult

  • Slow loading times: YouTrack can load very slowly, affecting tasks like changing ticket statuses and reporting new tickets

  • Limited editing options for non-IT staff: In YouTrack, users, apart from IT staff, can't edit their own tickets after submission unless IT activates this option.

Main features

Starting Price

N/A

Free Plan

No

Smart Search Queries

Real-Time Reporting and Analytics

Customizable Workflows

Integration with Version Control Systems

Task and Project Management

Who is Youtrack best for according to our reviewers?

  • Project Managers: They can use YouTrack for a comprehensive overview of tasks and the entire project. The software's kanban functionality allows for efficient project management and tracking

  • Non-Technical Users: YouTrack is user-friendly for non-technical users. With a simple cheat sheet, they can quickly learn to use the software as a customer support tool. The interface is clean and not overwhelming

  • Developers: Developers can benefit from YouTrack's integration with VCS repos such as Github or Gitlab. They can also use the software's numerous custom fields and options to enhance the issue tracking experience

  • IT Teams: This group can use YouTrack to monitor issues and projects, ensuring everyone stays on task. They can manage tickets, assign them to the right developer, and document every step for future reference

  • Teams Seeking Customization: Teams that value the ability to heavily customize their tools to fit their needs will find YouTrack useful. The software offers excellent customization features, including the ability to add custom styling to the Kanban board.

  • Youtrack Reviews

    4.5

    Youtrack rating

    4.0

    Ease of use

    4.5

    Customer service

    4.6

    Value for money

    4.0

    Likelihood to recommend

    4.5

    Features

    16 Youtrack Reviews

    4.5 (16 reviews)
    Leave a review
    • Anthony Rodriguez

      Unraveling the Power of YouTrack: A Seamless Project Management Experience

      This is the best project management app I've ever used! I absolutely love the workflow and interface of YouTrack. It's incredibly intuitive and easy to use. I particularly appreciate the individual dashboards and kanban tool, which allow me to assign tasks to individual project members. It's automated, reducing the risk of error, and it's quick and clear. The integration is seamless, and I love the look and functionality of the app. Using @ promotes collaboration, and the individual posts feel more like a social network than a work tool. The software design is really attractive. I have no complaints, although I wouldn't mind some tutorials, but the support team is very helpful.

      July 20, 2024

    • Susan Brown

      YouTrack: Streamlining Projects and Tasks

      In my business, we effectively use YouTrack to monitor issues and projects, ensuring everyone stays on task and aware of their duties. I highly value YouTrack's ability to offer excellent tools for users to stay on top of projects. For example, a user can spot a bug in our processing software and create a ticket. Our IT team can then manage the ticket and assign it to the right developer to begin investigating and fixing the bug. The developer can post updates on the ticket, such as requests for more information or signaling readiness for QA testing. Every step is documented for future reference. However, I don't like that users, apart from IT staff, can't edit their own tickets after submission unless IT activates this option.

      July 16, 2024

    • Gis S

      JIRA's Twin at Home: YouTrack!

      I believe that YouTrack is just a copy of JIRA, mimicking all its good features. I often find it extremely difficult to locate tickets.

      July 9, 2024

    • Nancy Jones

      Excellent for Managing and Monitoring Projects

      I find YouTrack's customizable features interesting, but setting up some of its plugin functionality can be somewhat difficult.

      June 29, 2024

    • Cade M

      YouTrack: A User-Friendly Task Management Tool

      I've found YouTrack to be incredibly user-friendly, with a clean interface that makes navigation simple. The search functionality is top-notch, allowing me to find tasks quickly and efficiently

      June 24, 2024

    • Daniel

      JetBrains' Commitment to Excellence: YouTrack's Constant Updates and Improvements

      Lastly, the constant updates and improvements show that JetBrains is committed to making YouTrack the best it can be.

      June 18, 2024

    • Justin

      Efficient Task Management and Exceptional Customer Support in YouTrack

      I love the keyboard shortcuts in YouTrack, they make task management faster and more efficient. The customer support for YouTrack is commendable, they are always ready to help when needed

      June 9, 2024

    • Douglas C

      Superior Bug Tracking with YouTrack

      I value YouTrack's integration with VCS repos such as Github or Gitlab and its numerous custom fields and options that enhance the issue tracking experience. Jetbrains' customer support is also commendable. However, I find the UI overly minimalistic, as I favor more detailed ones. I transitioned to YouTrack from Bugify, which was becoming outdated due to lack of updates from its developer. I needed a replacement to utilize new security features and SSO login.

      June 1, 2024

    • Rebecca

      Seamless Integration and Insightful Reporting with YouTrack

      I've been impressed with the seamless integration of YouTrack with our other tools like GitHub and Slack. The reporting feature provides insightful data that helps us make informed decisions

      May 26, 2024

    • Jeffrey C

      Flexible YouTrack with Invaluable Time Tracking Feature

      I appreciate the flexibility of YouTrack, it allows me to tailor the software to fit my team's needs perfectly. The time tracking feature has been invaluable in managing our work hours and project deadlines

      May 20, 2024

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