Talkwalker is a robust social media analytics tool that enables businesses to monitor and analyze online content. It helps in tracking brand performance, identifying trends, and engaging with customers. The software provides features for competitive benchmarking, crisis management, and influencer marketing. It supports multiple languages and sources such as blogs, forums, news sites, and social networks.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Talkwalker?
  • 04How Talkwalker compare to similar software?
  • 05Who is Talkwalker best for according to our reviewers?
  • 06Talkwalker Reviews

What is Talkwalker?

Talkwalker is a robust social media analytics and monitoring tool that allows businesses to track, analyze, and respond to online discussions about their brand in real time. It utilizes AI technology to process large amounts of data from various online sources, providing actionable insights. Talkwalker enables businesses to assess their social media campaigns' impact, identify influencers, monitor brand reputation, track competitors, and understand customer sentiment. It also offers visual analytics and reporting features for easier data interpretation and an alert system for significant changes or trends related to their brand. This tool is beneficial for marketing professionals, PR agencies, and businesses aiming to enhance their online presence and engagement. Special promotions are available on Talkwalker and similar advanced software.

Pros from reviewers

  • Customizable and versatile: Talkwalker is highly customizable, allowing for endless possibilities in social monitoring and data compilation. It is particularly useful for creating customized reports directly on the platform or via email

  • Excellent for brand monitoring and trend identification: Talkwalker is useful for monitoring brand names and identifying trends and topics related to specific brands or products. It can scan a wide range of web properties for keywords or hashtags, making it an effective tool for tracking potential crisis events.

  • Accurate social sentiment analysis: Compared to other similar tools, Talkwalker provides more accurate calculations of social sentiment, which is crucial for managing brand reputation

  • User-friendly with comprehensive features: Talkwalker is easy to navigate and offers numerous features such as widgets, reporting features, and the ability to send emails to users and monitor crises. It also provides a separate dashboard for managing multiple clients

  • Effective for data visualization and analytics: Talkwalker improves data visualization and understanding of analytics metrics. It provides numerous filters for refining data and offers impressive and user-friendly visualization

Cons from reviewers

  • High pricing: Compared to other similar platforms, Talkwalker's pricing is considered quite high.

  • Limited functionality: Talkwalker primarily functions as a social media listening tool and does not provide a comprehensive solution that includes advertising spends and content management

  • Limited social media listening capabilities: Due to Facebook's API restrictions, Talkwalker's listening capabilities on Facebook and Instagram are limited

  • Inaccurate sentiment analysis: The automatic sentiment analysis of mentions is not entirely accurate, often requiring manual corrections

  • Data accuracy issues: There have been instances where the data mining and sentiment tagging have been found lacking, and discrepancies have been noticed between the dashboard data and the downloaded data

Main features

Starting Price

N/A

Free Plan

No

Social Media Analytics

Multilingual Support

AI Capabilities

Image Recognition

Real-Time Monitoring

Who is Talkwalker best for according to our reviewers?

  • Brand Managers: These professionals can use Talkwalker to monitor brand names and identify trends and topics related to specific brands or products. The software scans a wide range of web properties for keywords or hashtags, making it useful for tracking potential crisis events.

  • PR and Crisis Management Teams: Talkwalker is useful for these teams as it allows for quick navigation, sentiment management, and crisis monitoring. It also offers widgets, reporting features, and the ability to send emails to users

  • Social Media Managers: These professionals can use Talkwalker for social monitoring and compiling data for reports. The tool is particularly accurate in calculating social sentiment and allows for the creation of customized reports directly on the platform or via email

  • Data Analysts: This group can benefit from Talkwalker's data visualization and understanding of analytics metrics. The tool provides numerous filters for refining data and a separate dashboard feature for managing multiple clients

  • Marketing Teams: Talkwalker provides comprehensive data and indicators, offering a broad view on various topics. It's beneficial for campaign analysis and audience segmentation, and supports complex queries and sophisticated analyses. It also allows for tracking communication campaigns and analyzing results

  • Talkwalker Reviews

    4.4

    Talkwalker rating

    4.5

    Ease of use

    4.5

    Customer service

    4.1

    Value for money

    4.2

    Likelihood to recommend

    4.3

    Features

    20 Talkwalker Reviews

    4.4 (20 reviews)
    Leave a review
    • Johnny B

      Effective Real-Time Alerts: Enhancing Online Reputation and Industry Insights

      As a brand strategist, I found Talkwalker's real-time alerts very useful. They kept me updated about any sudden changes in our online reputation or any trending topics related to our industry

      August 18, 2024

    • Aaron F

      Efficient Reporting: Talkwalker Saves Hours of Manual Work

      As an analyst, I found Talkwalker's reporting feature very efficient. It allowed me to generate detailed reports in a short span of time, saving me hours of manual work

      August 10, 2024

    • Donna Martinez

      Talkwalker: A Solid Choice for Social Media Management

      I find social media useful for my job because of its content and interface. However, I feel it doesn't offer enough analytical data.

      August 3, 2024

    • Keturah D

      Effortless Brand Monitoring with Talkwalker

      I find TalkWalker to be a time-saving tool as it removes the need for me to manually search the web for mentions of my company. I value its feature of tracking keywords I set up and sending me daily digest emails of these keyword mentions on social media and across the web. I wouldn't alter anything about it. It's highly affordable and user-friendly. It's very straightforward.

      July 27, 2024

    • Emily Johnson

      Seems Too Perfect: A Talkwalker Experience

      I find Talkwalker to be very user-friendly and easy to set up for my clients. It's highly accurate and reliable, and I've been a satisfied user for years, considering it superior to its competitors. However, I do think its pricing is quite high compared to other similar platforms.

      July 20, 2024

    • Janet Jones

      Talkwalker Enhances SEO and Online Visibility

      As a digital marketer, I appreciate Talkwalker's ability to track hashtags and keywords. This has significantly improved our SEO efforts and increased our online visibility

      July 14, 2024

    • Louis Williams

      Outstanding Tool for Social Media Analysis and Monitoring

      This software provides me with all the necessary data and indicators, offering a comprehensive view on various topics. It's been incredibly helpful for our team in collecting information about our brand, enabling us to access different results and queries. It allows for quicker response times and helps generate numerous useful ideas. It's an excellent tool for audience segmentation, with a fantastic system, dashboard, and reports. It's particularly beneficial for campaign analysis and can be used for a range of auditory use cases. It also offers many innovative features, customizable reports that can be emailed, and the ability to track communication campaigns and analyze results. It supports complex queries and sophisticated analyses, and the interface is very intuitive and well-designed. It's a highly effective tool for social media strategies. I have nothing negative to say about Talkwalker; its performance is outstanding and it carries out its functions correctly.

      July 6, 2024

    • Forrest M

      Effortless Web Monitoring, Yet Restricted

      I use Talkwalker in my agency to monitor our clients' brand names and identify trends and topics related to specific brands or products. I find its interface user-friendly and easy to navigate. The help pages are comprehensive and helpful, and the support team is always available to assist with any issues or questions via email, phone, or virtual meetings. The software can scan a wide range of web properties, including websites, blogs, forums, and most social media platforms, for keywords or hashtags. Creating keywords is straightforward, even for complex expressions. Although it's somewhat expensive, it's one of the most affordable options compared to similar platforms. However, its listening capabilities on Facebook and Instagram are limited due to Facebook's API restrictions. The automatic sentiment analysis of mentions is not entirely accurate, requiring manual corrections. There's also no analysis of the profiles that mention your keywords. Despite these limitations, it's very useful for tracking potential crisis events.

      July 1, 2024

    • Ethan Garcia

      Outstanding Tool for Insightful Data Analysis

      Talkwalker works perfectly, enabling me to easily gather relevant insights. The software is very user-friendly with a range of customizable settings. It accurately monitors nearly all types of online media, as well as print and broadcast. Creating and sharing reports and dashboards is easy, and I can export all kinds of data in different formats or even embed it on other platforms, which is great for further data analysis. The alert system is effective, which is vital for crisis communication. Plus, new features are regularly added and the customer support is top-notch. I would certainly recommend it.

      June 23, 2024

    • Brian Martinez

      Top Choice for Real-Time Alerts!

      I believe Talkwalker Alerts is far superior to Google Alerts, which I still use. I receive more updates with Talkwalker, benefiting our PR and social media teams by providing real-time updates on our name in the news and relevant topics. I especially appreciate how it includes Tweets and directs me straight to Twitter to see the mention. However, sometimes I receive multiple alerts for the same mention, which can clutter my inbox.

      June 17, 2024

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