What is SmartRecruiters?
Pros from reviewers
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Efficient and time-saving: SmartRecruiters eliminates the need for manual management of candidate spreadsheets, thereby saving time and increasing efficiency
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User-friendly interface: The software has a relatable social media-like interface that is easy to navigate, making it user-friendly
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Improves recruitment process: The software significantly improves the recruitment process by allowing easy posting of job vacancies, managing applications, and sharing these applications with other users.
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Facilitates engagement: SmartRecruiters facilitates engagement across different departments, enhancing communication and collaboration
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Responsive customer support: The customer support team of SmartRecruiters is quite responsive, providing timely assistance when needed
Cons from reviewers
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Occasional webpage downtime: There have been instances where the webpage was down, affecting applicants and their ability to apply for jobs
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Inadequate support for Canadian users: The software doesn't fully accommodate Canadian users in terms of extras like paid postings, assessment tools, and screening.
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Issues with exporting reports to Excel: The software sometimes struggles to cleanly export certain reports into Excel, requiring additional manual work to un-merge cells and delete unnecessary data
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Lack of support for sponsored jobs on Indeed: SmartRecruiters no longer supports sponsored jobs on Indeed, meaning resumes from those job ads don't land in the ATS, skewing the statistics and defeating the purpose of having an ATS
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Limited job ad templates: The software only allows for one job ad to be saved as a template, making the process lengthy if the same job is posted in multiple languages
Main features
Starting Price
Free Plan
Optimize your recruitment budget
Measure and improve with analytics
Streamline your hiring process
Find the best talent
Collaborate seamlessly
Starting Price
N/A
Free Plan
No
Optimize your recruitment budget
Measure and improve with analytics
Streamline your hiring process
Find the best talent
Collaborate seamlessly
How SmartRecruiters compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is SmartRecruiters best for according to our reviewers?
Small Businesses: Small, family-owned companies can benefit from SmartRecruiters as it significantly improves their recruitment processes. It allows them to easily post job vacancies, manage applications, and share these applications with other users
Recruitment Agencies: Recruitment agencies can use SmartRecruiters to streamline their submissions process. The software allows them to manage client requirements and directly submit resumes on a single platform. However, the software's appearance may seem outdated to some clients.
HR Departments: SmartRecruiters is suitable for HR departments as it enhances efficiency in hiring and tracking applicants. It is user-friendly and effective, allowing a single recruiter to manage the hiring process for a large number of employees
Large Organizations: Large organizations that have undergone acquisitions can use SmartRecruiters to engage different departments. Despite occasional issues with the webpage being down, the software's user-friendliness and smooth layout make it a good choice
Bilingual Companies: Companies that require a bilingual platform can use SmartRecruiters. However, it should be noted that the software may not support sponsored jobs on certain platforms like Indeed
SmartRecruiters Reviews
4.3
SmartRecruiters rating
4.3
Ease of use
4.3
Customer service
4.2
Value for money
4.0
Likelihood to recommend
4.0
Features
24 SmartRecruiters Reviews
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Thomas Davis
Time-Saving Automation: SmartRecruiters Streamlines Recruitment Tasks
The automation features of SmartRecruiters have been a major time-saver for us. Tasks such as resume parsing and email follow-ups are now handled automatically, freeing up our time for more strategic activities
September 15, 2024
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Doris Brown
Effortless Interview Coordination: SmartRecruiters' Seamless Calendar Integration
I've found the interview scheduling feature of SmartRecruiters to be incredibly useful. It integrates seamlessly with our calendars, making it easy to coordinate interviews with multiple team members
September 10, 2024
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Michael Smith
Revolutionizing Recruitment: SmartRecruiters' Mobile App
The mobile app of SmartRecruiters is a game-changer. It allows me to review applications, schedule interviews, and communicate with candidates on the go
September 1, 2024
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Matthew S
Persistent Job Alerts: My Experience with SmartRecruiters
I am absolutely thrilled with the software, SmartRecruiters! It's so proactive that it sends me job alerts regularly, even from places like Maidstone, London, and Devon. While I'm primarily focused on opportunities in the North West, it's exciting to see what's available in other areas too. The unsubscribe feature seems to be a bit too enthusiastic, just like me, and keeps me in the loop even when I've tried to opt out a few times in October. I must say, SmartRecruiters is quite persistent in making sure I don't miss out on any potential opportunities. I'm really looking forward to seeing more from them and hope they keep the emails coming!
August 25, 2024
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Kiera
Outstanding Value with SmartRecruiters!
When I first discovered SmartRecruiters, I was employed at a small, family-owned company that lacked an application tracking system. This product significantly improved our processes, allowing us to easily post job vacancies, manage applications, and share these applications with other users. The setup was simple and enabled us to post once and distribute these postings to our selected job aggregators. The support team was incredibly friendly and provided us with training. As our business expanded, this software was able to keep pace. I strongly recommend trying it out. It assisted us in improving our KPI with time to fill. I don't have many complaints about the system. I genuinely enjoyed using this software.
August 18, 2024
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Louis Johnson
SmartRecruiters Enhance Team Collaboration and Hiring Process
The collaborative features of SmartRecruiters have greatly enhanced our team's communication and coordination. We can now easily share candidate information and feedback, making the hiring process more transparent and effective
August 13, 2024
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Tamsin D
Minimal Support and Unresolved Issues
I find SmartRecruiters easier to use compared to other ATS', and their customer support is quite responsive. However, they no longer support sponsored jobs on Indeed, which is a significant problem for me. This means resumes from those job ads don't land in the ATS, skewing the statistics and defeating the purpose of having an ATS. Neither SmartRecruiters nor Indeed seem interested in resolving this issue. Additionally, I can only save one job ad as a template, making the process lengthy if I post the same job in multiple languages. Customer support is only available via email and their pricing structure isn't as straightforward as discussed during our negotiation. I chose SmartRecruiters because it's bilingual and their price was competitive. I switched from iCIMS because it was advertised as a bilingual platform, but it wasn't.
August 4, 2024
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Jacob Davis
SmartRecruiters' Analytics Enhance Recruitment Strategies
I've been particularly impressed with SmartRecruiters' analytics capabilities, which provide insightful data on our recruitment efforts. This has allowed us to make more informed decisions and improve our strategies
July 30, 2024
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Matthew S
Exploring SmartRecruiters: A User's Perspective on Job Searching and Customer Service
When I first discovered SmartRecruiters, I was genuinely excited about the potential of this portal. I eagerly applied for a couple of roles, and while I noticed that the older ones seemed to disappear, I saw this as an opportunity to focus on the most recent applications. The system's unique way of tracking applications certainly kept me on my toes!Reaching out to their support team was a bit of a challenge, but I saw it as a testament to their dedication to their sales efforts. Their support links led me to their community portal, which I initially couldn't access as an applicant. However, I realized that this was a special space for their client companies, which I found quite impressive.Despite this, I was determined to get in touch with them and managed to find a support email for applicants. I was thrilled when they responded promptly, acknowledging the issue I had raised. Their quick response time was a clear indication of their commitment to improving their services.The cherry on top was when I received a follow-up email ten days later, informing me that the bug was fixed. This showed me that SmartRecruiters values feedback and is proactive in resolving issues. It was a great experience to see a company take action based on my input. I'm looking forward to continuing my job search with them, knowing that they're always ready to improve and provide the best service possible!
July 21, 2024
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Frances Davis
Agency Viewpoint on SmartRecruiters
As a recruiter, I find that SmartRecruiters has somewhat streamlined my submissions process. However, as an external user, it doesn't offer much additional value to me. I do appreciate its single platform for managing client requirements, and the ability to directly submit resumes. However, my clients are not particularly fond of the software due to its somewhat outdated appearance. Besides ensuring resumes are correctly categorized, I don't find much other use for it. The resume parsing feature is mediocre, often misinterpreting the layout of the experience section, despite accurately capturing names.
July 13, 2024
