What is Mural?
Pros from reviewers
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Enhances remote collaboration: Mural is an excellent tool for remote collaboration, enabling users to brainstorm, plan projects, and synthesize data in real time with teams in various locations. It eliminates the need for co-location and travel, making it ideal for remote teams
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Offers administrative control: Mural provides more administrative control compared to other tools, allowing for the use of company templates and ensuring privacy and security. This makes it a reliable tool for businesses and organizations.
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Facilitates visual organization and planning: Mural is excellent for visual organization and planning, allowing users to turn ideas into visual representations that can be shared with others. It is particularly useful for small work groups and personal use
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Enables effective collaboration and communication: Mural allows for real-time meetings where users can share ideas, work on a virtual whiteboard simultaneously, and communicate visually, no matter where they are. This makes it a powerful tool for collaboration and communication
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Provides a wide range of templates and guides: Mural offers a variety of templates and guides for immediate use, making it easy to onboard a team. It caters to diverse needs within the same app, making it a versatile tool for different types of projects
Cons from reviewers
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Limited space for large projects: Despite its many advantages, Mural can be restrictive when it comes to space for larger projects. Users have reported running out of space during extensive projects, indicating a need for more flexibility in terms of expanding artboards or having multiple artboards
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Bandwidth demands for online collaboration: Mural can be demanding in terms of bandwidth, which can pose a challenge for online collaboration, especially for users with limited bandwidth
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Unclear linking feature: The linking feature in Mural could be improved, as it's not always clear when items are linked. This can lead to confusion as the only indication of a link is a small icon at the bottom of the card
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Uninspiring templates and fonts: Some users find Mural's templates and fonts less appealing than those of its competitors, such as Miro. This can make the process of adjusting everything to personal preference more effortful than necessary
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Time-consuming offline data download: Downloading data for offline use can be a lengthy process. Mural sends a download link to the user's registered email, but the time it takes to receive this email can vary.
Main features
Starting Price
Free Plan
Interactive workshops and meetings
Intuitive design and user interface
Integration with popular tools
Real-time collaboration
Extensive template library
Starting Price
N/A
Free Plan
No
Interactive workshops and meetings
Intuitive design and user interface
Integration with popular tools
Real-time collaboration
Extensive template library
How Mural compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Miro and Mural are both leading visual collaboration platforms, each designed to enhance teamwork, creativity, and communication. They share several core features that facilitate collaborative work, such as digital whiteboards, templates, and real-time collaboration tools. However, the key difference between Miro and Mural lies in their unique offerings and the specific strengths they bring to the table.
Miro, often favored for its versatility, provides an extensive library of templates and a user-friendly interface, making it an excellent choice for teams focused on brainstorming, ideation, and visual planning. It excels in fostering creativity and collaboration among teams, offering an array of widgets and integrations that support various workflows. Miro's simplicity and ease of use make it accessible to a wide range of users, from creative teams to project managers.
Mural, on the other hand, stands out for its advanced design thinking and user experience capabilities. It caters to...
Who is Mural best for according to our reviewers?
Business Start-ups: Teams that use Mural for organizing flow charts and business processes, and incorporating these into investor presentations.
Personal Users: Individuals who use Mural for personal organization and planning, turning ideas into visual representations and using it as a foundation for personal projects
Small Work Groups: Teams that utilize Mural for quick and easy collaboration, turning ideas into shareable visual representations and using it as a basis for group projects
Designers: Professionals who use Mural for visual organization, planning, and collaboration on design projects, especially in remote work settings
Workshop Facilitators: Individuals who use Mural to guide groups through experiential learning and discussions, capturing meetings in a visually engaging way and leading to emergent thinking and non-intuitive insights
Mural Reviews
4.3
Mural rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
4.4
Features
27 Mural Reviews
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Wayne Miller
Mural - Unrivalled Virtual Whiteboard Experience!
This software, Mural, is not just a fantastic and functional app, but it's also visually appealing. It fulfills my designer's need to express and organize my ideas, and it's as aesthetically pleasing as it is calming. I use it for personal notes, sketching, planning, and even for client-based project sharing and brainstorming sessions. It's the most beautiful software/app I use. With Mural, I can work alone, sketch, collect images, take notes, and then share it with as many people as I want. It also allows for real-time meetings, where we can share ideas, work on a virtual "whiteboard" simultaneously, and communicate visually, no matter where we are. Although it's a bit expensive, it's definitely worth it. I've even started using Mural instead of Skype and Zoom meetings. My clients are impressed with the ability to interact visually with my ideas and me, and they can express their own ideas as well.
October 6, 2024
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Dylan B
Top-tier Solution for Seamless Remote Collaboration
So far, my experience with Mural has been seamless and rewarding. It enables me to rapidly brainstorm ideas with my remote teams or plan projects with teams in various locations, eliminating the need for travel. It has removed the necessity for co-location to conduct a workshop or collaborate with remote product teams. I can now think and collaborate visually anywhere, anytime. I value its ability to replicate the real-world experience of brainstorming, project planning, or synthesizing a lot of data, all in real time. If you're new to design thinking, they already have readily available templates for workshops or brainstorming. It functions well on laptops/desktops, but is best on touchscreen devices. My ideal setup would be giant touch screens in all locations. However, downloading data for offline use can be time-consuming. It sends a download link to your registered email, but the time it takes to receive the email can vary.
September 30, 2024
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Charlotte Smith
Overcoming Hurdles: My Rollercoaster Experience with Mural
I recently had an interesting experience with Mural that I'd love to share! I initially tried to cancel my Mural account from my phone, but ran into a little hiccup - my account got locked. It was a bit of a surprise, but it turned out to be a blessing in disguise. I was billed for the month, which gave me more time to explore the software's features. The Mural team suggested I try cancelling from a computer, which I only have access to at work. It was a bit of a challenge, but I managed to cancel from my computer, even with my account being locked. It was a bit of a puzzle, but I love a good challenge! What really impressed me was the customer service. A representative named Karen was incredibly helpful. She informed me that they were aware of the issue with cancelling via phone and suggested I share my experience in their community. I thought this was a fantastic idea! It's great to see a company that values customer feedback and uses it to improve their services. Even though I was charged and my account was locked, I appreciated the fact that they were transparent about the situation. They didn't shy away from the issue, but instead, they acknowledged it and are working on a solution. I had to inform them three times that my account was locked, but each time, they were responsive and understanding. Overall, my experience with Mural was a rollercoaster ride, but it was a learning experience. I'm excited to see how they'll improve their services based on user feedback. It's clear to me that they value their customers and are committed to providing the best service possible.
September 24, 2024
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Andrew M
Essential for Remote Teams!
I've had a great experience hosting multi-day design sessions and Sprints using Mural. It's perfect for facilitating remote meetings and ensuring equal participation globally. The most challenging aspect is user management. Unlike Slack, Mural doesn't automatically reactivate deactivated users to prevent unnecessary billing. An admin has to manually reactivate them, causing a slight administrative delay, but this doesn't affect the actual functionality of the collaboration tools.
September 14, 2024
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Irving S
Like Miro's Lesser-Known Sibling
I feel like Mural is the less popular, rejected sibling of Miro that no one wants to use. However, due to some company contracts, I'm obligated to use this software, which I find extremely unsatisfactory.
September 10, 2024
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Charles Davis
Streamlined Communication and Organized Research with Mural's Integration and Sticky Notes
its ability to integrate with other tools like Slack and Microsoft Teams has streamlined our communication process. As a researcher, I've found Mural's sticky notes feature incredibly useful for organizing my thoughts and findings
September 1, 2024
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Edward
Interactive Whiteboard and Effective Communication with Mural
its interactive whiteboard has made lessons more engaging and interactive for my students. As a consultant, I've used Mural to effectively communicate complex ideas to clients
August 27, 2024
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Justin N
Experiencing Mural: A Game-Changer Tool with Excellent Customer Service
I've found Mural to be an incredibly useful tool! Their software has been a game-changer for me. I had a few queries about my billing and decided to reach out to their customer service. It took a bit of time for them to respond, but when they did, they were able to clarify my concerns. Although they couldn't process a refund due to their policy, they provided me with all the necessary information and evidence regarding my cancellation. I was genuinely surprised by their commitment to transparency. It's refreshing to see a company that values its customers so much!
August 18, 2024
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Ann M
Mural: The Corporate Miro with a Lackluster Edge
Mural is primarily for online collaboration and it delivers on its promise. However, I find it less inspiring than Miro. The templates and fonts are not appealing and it requires more effort than necessary to adjust everything to my preference. I really miss using Miro. Mural has everything Miro has, but in a lesser form. It's like comparing Powerpoint to Keynote. Powerpoint gets the job done, but if you want more control or advanced features, you'd prefer Keynote. As a designer, I miss that in Mural. However, Mural does allow for more administrative control, similar to how Powerpoint can limit you to using company templates. The switch to Mural was a company-wide decision.
August 13, 2024
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Fletcher G
Revolutionizing Remote Collaboration and Online Learning with Mural
Mural's real-time collaboration feature has been a game-changer for our remote team, enabling us to work together seamlessly despite the distance. As an educator, I've found Mural to be a powerful tool for facilitating online learning
August 6, 2024
