What is Lucky Orange?
Pros from reviewers
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User-friendly interface and responsiveness: Lucky Orange has a well-designed interface that is easy to navigate, making it user-friendly. The software is also highly responsive, ensuring a smooth user experience
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Variety of tools for optimization: Lucky Orange offers a range of tools including user polls, heatmaps, and visitor recordings. These tools help in collecting feedback, identifying problem areas, and tracking individual visitor activities, which can be used to enhance the website
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Accurate tracking and valuable insights: The software provides highly accurate tracking of user behavior on a website. The filters available offer valuable insights into user behavior, helping to identify areas for improvement
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User profiles feature: Lucky Orange has a unique feature that tracks how many times a user has visited a website and on what devices. This provides a comprehensive view of user behavior
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Excellent customer support: The customer support team at Lucky Orange is quick and efficient in resolving issues. They are professional and skilled, ensuring a positive customer experience.
Cons from reviewers
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Costly for some businesses: Despite its robust features, Lucky Orange may be a financial burden for some businesses, especially smaller ones or startups, due to its subscription-based model
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Complexity: The service can be complex and difficult to understand for some users, potentially requiring a steep learning curve
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Compatibility issues: Lucky Orange is not compatible with all web browsers and operating systems, which can limit its usability for some users
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Video playback issues: Some users have reported problems with video loading or having to repeatedly click the play button, which can disrupt the user experience
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Inaccurate data: There have been instances of inaccuracies in the data provided by Lucky Orange, such as occasional failure to record conversions, which can affect the reliability of the insights provided.
Main features
Starting Price
Free Plan
Visitor segmentation
E-commerce tracking
Chat and polls
Heatmaps
Conversion funnels
Starting Price
$39
/ month
Free Plan
Yes
Visitor segmentation
E-commerce tracking
Chat and polls
Heatmaps
Conversion funnels
How Lucky Orange compare to similar software?
Product
Price
$39
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Lucky Orange and Hotjar, two prominent players in the field of website optimization, exhibit distinct characteristics that cater to specific facets of this critical domain. Understanding the differences between these two platforms is essential for anyone seeking to make an informed choice.
Hotjar takes center stage when it comes to feedback collection. Its strength lies in its ability to facilitate precise feedback collection from visitors at strategic points across your website. What truly sets Hotjar apart is its capacity not only to gather feedback but also to provide actionable insights for refining the user experience based on this input. This holistic approach empowers you to implement targeted improvements that can significantly boost user satisfaction and conversion rates.
In contrast, Lucky Orange offers feedback collection capabilities but falls short in comparison to Hotjar's depth and breadth in this regard. The feedback collection process within Lucky Orange is relatively...
Lucky Orange
Website analytics made easy
Hotjar
Easily improve user experience on your website
1 month free on Business plan on Hotjar
Save up to $99
Who is Lucky Orange best for according to our reviewers?
E-commerce Specialists: E-commerce specialists can use Lucky Orange to understand how customers use their site, track user navigation, and debug issues related to different screen sizes and browser types. The ability to see these factors is particularly beneficial for this group
Website Owners: Those who own and manage websites can use Lucky Orange to gain insights into user behavior, identify problem areas, and make necessary improvements
Digital Marketers: Professionals in digital marketing can use Lucky Orange for successful digital marketing, tracking user behavior, and identifying areas of improvement. It offers all the necessary features for this purpose
UX Designers and Product Developers: Lucky Orange is beneficial for UX design and product development. It allows these professionals to watch customer journeys in real time, aiding in tracking buyer intent and making necessary adjustments
Customer Support Teams: Lucky Orange can be used by customer support teams to view potential customers' sessions from their perspective while they are on the site. This helps them guide users through certain processes and identify areas where customers struggle to find items or navigate.
Lucky Orange Reviews
4.8
Lucky Orange rating
4.7
Ease of use
4.7
Customer service
4.7
Value for money
4.5
Likelihood to recommend
4.7
Features
29 Lucky Orange Reviews
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Arthur D
Powerful Tool, Exceptional Support
The support team for Lucky Orange is outstanding and the products deliver as promised. The data they provide is extremely useful in aiding the usage and conversion on my webpage. However, some of their pre-set filters and tools aren't universally applicable, for instance, many "angry customers" aren't actually angry. I chose Lucky Orange based on recommendations and a compelling presentation during the initial interview. I'm ecstatic about the positive impact Lucky Orange has had on my website and the insights it offers about my visitors. I'm grateful for the remarkable technology and support. I received a response from Bradley at Lucky Orange in November 2023, thanking me for my review and offering further help if required.
October 21, 2024
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Jessica R
Their Team Assisted in Resolving My Issue
The team at Lucky-Orange assisted me in resolving an installation issue within minutes. Emilia was fantastic! The app is extremely useful in understanding how my audience navigates and interacts with my site. I highly recommend it!
October 13, 2024
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Quentin G
Exceptional Customer Support at Lucky Orange
The customer support at Lucky Orange is top-notch - they are always ready to assist with any queries or issues I have
October 8, 2024
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Sean Johnson
Affordable and Powerful: Lucky Orange Review for Boosting Website Performance and Conversions
As a business owner, the affordability of Lucky Orange combined with its powerful features makes it an excellent investment for improving website performance and increasing conversions.
October 1, 2024
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Logan S
Extremely Useful for Website Design
I find Lucky Orange extremely helpful with website design. I've been using it for several years and it's always useful, particularly for analyzing new websites and email campaign performance. Recently, Kelsey from their support team assisted me in transitioning to a new range of sites within an hour. I rate it 5/5.
September 23, 2024
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Karen
Lucky Orange is an Excellent Software!
After using the Lucky Orange software for a year, I find it extremely useful. It allows me to track the source of my website traffic and monitor my customers' activities.
September 15, 2024
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Thomas
Real-Time Dashboard: Unveiling User Behavior and Website Performance Insights
The real-time dashboard is a fantastic feature that gives me immediate insights into user behavior and website performance
September 10, 2024
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Ann
Enjoying the bell alert for new website visitors with Lucky Orange
I find Lucky Orange to be an excellent system. It provides me with sound notifications when someone visits my website, which is particularly useful when I'm alone. It alerts me when someone is engaging with my content. The system also enables me to initiate a live view to see what the visitor is reading on the page, including their location, landing and exit page, browser type, screen resolution, and whether they've typed on the site. These details are vital for me to consistently enhance and update my website. Lucky Orange also records all page views, which allows me to review the UI design, rectify any UI issues, and see what users like on the page. This is incredibly beneficial for the website. I'm thankful to Lucky Orange for creating such a good product. If I had to highlight a drawback, it would be the Chinese translation. I've observed that some of the Chinese words don't align with the functions. I switched to Lucky Orange because of it. I want you to speak in the first person.
September 1, 2024
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Anthony Davis
Form Analytics: Revolutionizing E-commerce Checkout Processes
As an e-commerce manager, the form analytics feature has been a game-changer in understanding why users abandon their carts, leading to significant improvements in our checkout process
August 25, 2024
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Logan R
Seamless Integration: Lucky Orange Enhances Analytics Capabilities
The integration of Lucky Orange with our existing platforms was seamless and has greatly enhanced our overall analytics capabilities
August 18, 2024
