Loom

Loom Reviews

4.1 (29 reviews)

Loom is a software that enhances communication efficiency by allowing users to express thoughts quickly through video messages. It enables instant feedback and deep interaction with just a click. Viewers can engage, comment, and respond to these messages, fostering a dynamic communication environment. Loom reduces the time spent on meetings and emails, providing more room for productive work.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Loom?
  • 04How Loom compare to similar software?
  • 05Who is Loom best for according to our reviewers?
  • 06Loom Reviews

What is Loom?

Loom is a video communication tool used in the workplace to enhance teamwork and productivity. It is utilized by various teams within a company, such as engineering, marketing, sales, and product. Loom is popular among both large and small businesses, with nearly 200,000 companies using it for collaborative purposes. Its asynchronous messaging feature allows for efficient communication across different teams and time zones. Users can record their screen or camera to make announcements, record demos, improve sales outreach, initiate projects or design reviews, and shorten feedback cycles. Loom helps reduce meetings by enabling asynchronous work across time zones and teams. It also promotes an inclusive culture by adding rich video context to communications. With Loom, users can save time, work faster, and communicate their messages effectively.

Pros from reviewers

  • Intuitive and well-designed interface: Loom's interface is intuitive and well-designed, making it easy to use and navigate. This feature significantly improves the user experience, making it a preferred tool for many users.

  • Merging screen capture with webcam footage: Loom provides the option to merge screen capture with webcam footage, enhancing the quality and effectiveness of communication. This feature is particularly beneficial for remote communication and training purposes

  • AI transcription feature: Loom's new AI transcription feature is particularly helpful for understanding video voiceovers, especially for team members who speak different languages. This feature enhances the inclusivity and effectiveness of team communication

  • Straightforward recording and swift uploads: Loom offers a simple and efficient process for recording and uploading videos, which is quicker than many alternative software options. This feature is particularly useful for providing support to clients and communicating with team members

  • Fast processing and editing: Loom's processing speed is remarkable, and its editing features are quicker than anything else available. This makes it a valuable tool for creating and sharing videos without significant delays

Cons from reviewers

  • Issues with Mac application: Several users have reported issues with the Mac application, including sound cutting off halfway through a video recording and failure to upload videos from Mac to Loom.

  • Occasional syncing issues: Some users have reported that the webcam and sound can occasionally be slightly out of sync, which can disrupt the flow of the video

  • Glitchy extension: There have been instances where the Loom extension has been reported to be glitchy, causing inconvenience to the user

  • Unresponsive customer service: Some users have complained about the unresponsive customer service, which can be frustrating when encountering technical issues

  • Confusing interface: The process of setting backgrounds and tabs can sometimes be confusing for users, making it less user-friendly

Main features

Starting Price

$13

/ user / month

Free Plan

No

Editing tools

Video messaging

Integration with workspace tools

Mobile app

Viewer engagement tracking

Sendspark and Loom are both leading video messaging platforms, each designed to enhance digital communication through video. While both platforms enable users to create and share video messages efficiently, their core features and target audiences show some key differences which might guide your choice.


Sendspark differentiates itself with a strong focus on personalized video outreach and brand customization. It allows users to easily create branded video content that can be integrated directly into emails, websites, and social media. This makes Sendspark particularly appealing for marketing professionals and businesses looking to enhance their customer engagement and outreach efforts with a personal touch.


On the other hand, Loom excels with its straightforward usability and robust functionality for internal team communication. Loom users can record their screen, voice, and face to create quick messages that help in explaining complex subjects clearly and quickly. Its features are...

Loom

Loom

The video communication platform for async work

logo sendspark

Sendspark

Complete asynchronous video platform

Snagit and Loom are two powerful screen recording tools designed to enhance communication, but they serve different purposes and workflows. While both allow users to capture screens and record videos, the way they do so, and the features they offer, differ significantly.


Snagit is primarily a screen capture tool that excels in detailed image editing and annotation. It allows users to take precise screenshots, edit them extensively, and record high-quality videos of their screen. With Snagit, you can capture specific sections of the screen, create GIFs, and add annotations like arrows, text, and shapes to images. It’s ideal for creating professional tutorials, detailed documentation, and presentations where precision and editing flexibility are essential. Snagit also includes a built-in editor, giving users the ability to modify screenshots and videos after capturing them, making it a powerful tool for producing polished, instructional content.


In contrast, Loom focuses on speed and...

Loom

Loom

The video communication platform for async work

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Snagit

Capture, create, communicate.

50% off for 1 year on Snagit

Save up to $22

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Loom and Camtasia are both excellent tools for screen recording and video editing, catering to different needs depending on the user's requirements. Both platforms allow you to capture video content, edit it, and share it with your audience. However, several key differences may influence your decision when choosing the best tool for your business or personal projects.


The primary difference between Loom and Camtasia lies in their feature sets and intended use cases. Loom is designed for quick, efficient video communication. It allows users to record their screens, webcams, and audio simultaneously, making it ideal for creating tutorials, walkthroughs, and video messages with minimal effort. Loom’s strength lies in its simplicity and speed, offering instant sharing capabilities with a link, which makes it perfect for teams looking to enhance communication without delving into complex video editing. It’s also more affordable, with a free plan that covers basic recording features,...

Loom

Loom

The video communication platform for async work

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Camtasia

Capture, edit, and share your story

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Who is Loom best for according to our reviewers?

  • Team Leaders: These are individuals who use Loom to keep their teams connected and updated through chat and video. They appreciate the software's user-friendly nature and its ability to record screens and provide voice-over simultaneously, which aids in creating SOPs and training others

  • Remote Teams: These are teams that work remotely and use Loom to improve their communication. They appreciate the AI transcription feature which helps foreign team members understand video voiceovers

  • Professional Support Teams: These are teams that provide support to clients and find Loom essential in their operations. They value its simplicity, fast video recording and sharing features, and the option to merge screen capture with webcam footage

  • Tutorial Creators: These are individuals or groups that create tutorials. They find Loom's straightforward interface and process, as well as its screen capturing and audio quality, ideal for their work

  • Dissatisfied Users: These are users who have had negative experiences with Loom, citing issues such as glitches, unresponsive customer service, and problems with the software's functionality on certain platforms or browsers. They have expressed frustration with the software and its support team, and some have decided to stop using Loom.

  • Loom Reviews

    4.1

    Loom rating

    4.5

    Ease of use

    4.5

    Customer service

    4.6

    Value for money

    4.6

    Likelihood to recommend

    4.5

    Features

    29 Loom Reviews

    4.1 (29 reviews)
    Leave a review
    • Denise S

      Effortless Collaboration: Simplifying Client Communication with Loom's Shareable Videos

      I appreciate the fact that Loom videos can be easily shared via a link. This feature has made collaboration with clients much more straightforward

      June 1, 2024

    • Billy Martinez

      Streamline Teamwork Effortlessly with Loom!

      Whenever I need to record something for my team or clients, I turn to Loom. I value its simplicity, fast video recording and sharing features, and the option to merge screen capture with webcam footage. It significantly improves remote communication. However, I must confess, it can sometimes be a bit glitchy. I've had a few issues with the extension from time to time.

      May 26, 2024

    • Aaron Miller

      Effortless Tasks with User-Friendly Interface and Dual Recording Feature

      its user-friendly interface has made my tasks significantly easier. The ability to record both screen and camera simultaneously has been particularly useful in my presentations

      May 21, 2024

    • Louis Johnson

      Loom: Unrivaled Originality and Superiority in Video Software

      Having initially used the free version of Loom when it first launched, I am now a satisfied paying customer of the professional version. Loom is essential to how we provide support to our clients. I've experimented with every other alternative available, including Bonjoro, Vimeo Record, Dropbox Capture, and desktop software like Snagit and Camtasia, but Loom outshines them all. Recording is straightforward, video uploads are swift, the processing speed is remarkable, and the editing is quicker than anything else I've encountered. It genuinely fulfills its promises. The only minor issue is that occasionally the webcam and sound are slightly out of sync. I switched to Loom because I was seeking a simple, effective tool that wouldn't delay responses and wouldn't demand much from the recipient.

      May 14, 2024

    • Lisa N

      Loom: The Ultimate Video Creation and Sharing Tool

      I have found Loom to be an exceptional tool for creating and sharing video content

      May 6, 2024

    • Marilyn Miller

      Exploring the Dynamic and User-Friendly Features of Loom's Website

      I absolutely love the dynamic energy of Loom's website where videos start playing automatically, giving me an instant preview of the content. This unique feature sparked my curiosity and led me to explore Screenrec. I was thrilled to find it incredibly user-friendly! It only took me a few minutes to set up and start using, making my experience smooth and enjoyable.

      April 30, 2024

    • Anthony Jones

      Loom: A Game-Changer for Software Demonstrations

      Loom has been instrumental in my software demonstrations. Its ease of use and seamless integration with other platforms is commendable

      April 21, 2024

    • Carl Johnson

      Major Time Drain with Loom

      Loom has become the biggest time-wasting software for work in 223. I was a satisfied user until about 3 months ago when they introduced the new Loom mac app. I'm unsure if this is related to the acquisition by Atlassian, but it simply doesn't function properly. I've been in constant communication with the support and tech team for 2 months, but they've been unable to resolve the issue of my videos not processing on a MacOS and a Mac Display monitor. Using a custom size for 4K doesn't work. Instead of resolving their issues, the support team suggests switching to 144p before each recording, which is extremely inconvenient, and even then, 144p doesn't process correctly. I've wasted hours of recordings, experienced a lot of frustration, and dealt with an ineffective support team that can't fix a bug in a company valued at nearly $1b. It's a fascinating world we live in.

      April 14, 2024

    • Randy A

      Letdown Experience with Loom

      I experienced a strange loop when logging into Loom, where I would be directed to a webpage indicating success, but the actual installed program wouldn't log me in. This seems to be a Windows issue. However, most of the time, it works fine. Soon, we won't be able to download videos without subscribing to a paid service. There's already a limit on the free tier, which I often reach, providing an incentive to pay, but I won't. I assume the decision to limit free downloads is due to shareholders not generating enough revenue, so I'll be looking for another service.

      April 13, 2024

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