Loom is a software that enhances communication efficiency by allowing users to express thoughts quickly through video messages. It enables instant feedback and deep interaction with just a click. Viewers can engage, comment, and respond to these messages, fostering a dynamic communication environment. Loom reduces the time spent on meetings and emails, providing more room for productive work.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Loom?
  • 04How Loom compare to similar software?
  • 05Who is Loom best for according to our reviewers?
  • 06Loom Reviews

What is Loom?

Loom is a video communication tool used in the workplace to enhance teamwork and productivity. It is utilized by various teams within a company, such as engineering, marketing, sales, and product. Loom is popular among both large and small businesses, with nearly 200,000 companies using it for collaborative purposes. Its asynchronous messaging feature allows for efficient communication across different teams and time zones. Users can record their screen or camera to make announcements, record demos, improve sales outreach, initiate projects or design reviews, and shorten feedback cycles. Loom helps reduce meetings by enabling asynchronous work across time zones and teams. It also promotes an inclusive culture by adding rich video context to communications. With Loom, users can save time, work faster, and communicate their messages effectively.

Pros from reviewers

  • Intuitive and well-designed interface: Loom's interface is intuitive and well-designed, making it easy to use and navigate. This feature significantly improves the user experience, making it a preferred tool for many users.

  • Merging screen capture with webcam footage: Loom provides the option to merge screen capture with webcam footage, enhancing the quality and effectiveness of communication. This feature is particularly beneficial for remote communication and training purposes

  • AI transcription feature: Loom's new AI transcription feature is particularly helpful for understanding video voiceovers, especially for team members who speak different languages. This feature enhances the inclusivity and effectiveness of team communication

  • Straightforward recording and swift uploads: Loom offers a simple and efficient process for recording and uploading videos, which is quicker than many alternative software options. This feature is particularly useful for providing support to clients and communicating with team members

  • Fast processing and editing: Loom's processing speed is remarkable, and its editing features are quicker than anything else available. This makes it a valuable tool for creating and sharing videos without significant delays

Cons from reviewers

  • Issues with Mac application: Several users have reported issues with the Mac application, including sound cutting off halfway through a video recording and failure to upload videos from Mac to Loom.

  • Occasional syncing issues: Some users have reported that the webcam and sound can occasionally be slightly out of sync, which can disrupt the flow of the video

  • Glitchy extension: There have been instances where the Loom extension has been reported to be glitchy, causing inconvenience to the user

  • Unresponsive customer service: Some users have complained about the unresponsive customer service, which can be frustrating when encountering technical issues

  • Confusing interface: The process of setting backgrounds and tabs can sometimes be confusing for users, making it less user-friendly

Main features

Starting Price

$13

/ user / month

Free Plan

No

Editing tools

Video messaging

Integration with workspace tools

Mobile app

Viewer engagement tracking

Sendspark and Loom are both leading video messaging platforms, each designed to enhance digital communication through video. While both platforms enable users to create and share video messages efficiently, their core features and target audiences show some key differences which might guide your choice.


Sendspark differentiates itself with a strong focus on personalized video outreach and brand customization. It allows users to easily create branded video content that can be integrated directly into emails, websites, and social media. This makes Sendspark particularly appealing for marketing professionals and businesses looking to enhance their customer engagement and outreach efforts with a personal touch.


On the other hand, Loom excels with its straightforward usability and robust functionality for internal team communication. Loom users can record their screen, voice, and face to create quick messages that help in explaining complex subjects clearly and quickly. Its features are...

Loom

Loom

The video communication platform for async work

logo sendspark

Sendspark

Complete asynchronous video platform

Loom and Zoom are both prominent players in the realm of video communication platforms, offering a plethora of features geared towards enhancing remote collaboration and connectivity. While both platforms share fundamental capabilities such as video recording, screen sharing, and real-time messaging, there are notable differences that set them apart.


One of the primary distinctions lies in their approach to communication. Loom emphasizes asynchronous communication, allowing users to record and share videos at their convenience. This asynchronous feature is particularly beneficial for remote teams operating across different time zones or individuals seeking flexibility in their communication methods. On the other hand, Zoom specializes in synchronous communication, offering robust features for live video conferencing, webinars, and virtual meetings. This real-time interaction capability is well-suited for scenarios requiring immediate collaboration and engagement.


Furthermore, the user...

Loom

Loom

The video communication platform for async work

logo zoom meetings

Zoom Meetings

Communication and collaboration platform

20% off the annual One Pro plan on Zoom Meetings

Save up to $252

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Loom and Camtasia are both excellent tools for screen recording and video editing, catering to different needs depending on the user's requirements. Both platforms allow you to capture video content, edit it, and share it with your audience. However, several key differences may influence your decision when choosing the best tool for your business or personal projects.


The primary difference between Loom and Camtasia lies in their feature sets and intended use cases. Loom is designed for quick, efficient video communication. It allows users to record their screens, webcams, and audio simultaneously, making it ideal for creating tutorials, walkthroughs, and video messages with minimal effort. Loom’s strength lies in its simplicity and speed, offering instant sharing capabilities with a link, which makes it perfect for teams looking to enhance communication without delving into complex video editing. It’s also more affordable, with a free plan that covers basic recording features,...

Loom

Loom

The video communication platform for async work

camtasia logo

Camtasia

Capture, edit, and share your story

45% off an annual subscription for 1 year on Camtasia

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Who is Loom best for according to our reviewers?

  • Team Leaders: These are individuals who use Loom to keep their teams connected and updated through chat and video. They appreciate the software's user-friendly nature and its ability to record screens and provide voice-over simultaneously, which aids in creating SOPs and training others

  • Remote Teams: These are teams that work remotely and use Loom to improve their communication. They appreciate the AI transcription feature which helps foreign team members understand video voiceovers

  • Professional Support Teams: These are teams that provide support to clients and find Loom essential in their operations. They value its simplicity, fast video recording and sharing features, and the option to merge screen capture with webcam footage

  • Tutorial Creators: These are individuals or groups that create tutorials. They find Loom's straightforward interface and process, as well as its screen capturing and audio quality, ideal for their work

  • Dissatisfied Users: These are users who have had negative experiences with Loom, citing issues such as glitches, unresponsive customer service, and problems with the software's functionality on certain platforms or browsers. They have expressed frustration with the software and its support team, and some have decided to stop using Loom.

  • Loom Reviews

    4.1

    Loom rating

    4.5

    Ease of use

    4.5

    Customer service

    4.6

    Value for money

    4.6

    Likelihood to recommend

    4.5

    Features

    29 Loom Reviews

    4.1 (29 reviews)
    Leave a review
    • Zoe Martinez

      Exceptional Customer Support Enhances Loom's Positive User Experience

      The customer support at Loom is top-notch. They are responsive and always ready to help, which adds to the overall positive experience of using the software

      October 21, 2024

    • Zachary Smith

      Enhancing Engagement: Loom's Powerful Call-to-Action Feature

      The ability to add calls-to-action in videos is a great feature that Loom offers. It has significantly increased engagement in our marketing campaigns

      October 14, 2024

    • Bobby Davis

      Unwavering Commitment: A Loyal Customer's Review of Loom

      I've been a loyal customer of Loom for years and I'm thrilled to continue to be one. Loom was a great app 4-5 years ago, and in the last 2 years, it has evolved and improved in so many ways. The best part is their dedicated technical support and their unwavering commitment to the experiences of their paying customers. I've reported a few technical issues over the past 2 years and they've always been addressed promptly. I would highly recommend Loom. It's worth every bit of your time and effort. There are other options out there, but none of them match up to Loom. Choose Loom, you won't regret it!

      October 7, 2024

    • Cheryl Rodriguez

      Effortlessly Efficient: Loom

      I would certainly use Loom again. It's an excellent tool for tutorials, offering a straightforward interface and process. It captured my entire screen and provided top-notch audio quality. I only required one good recording, so it wasn't time-consuming or inconvenient to begin. However, the interface launches when I start my computer and it's not easy to close.

      September 30, 2024

    • Charlotte Martinez

      Enhancing Learning with Loom's Fantastic Speed Control Feature

      The speed control feature in Loom is fantastic. It allows viewers to watch videos at their own pace, enhancing the learning experience

      September 23, 2024

    • Julia F

      Loom: A Game-Changing Marvel!

      I adore Loom due to its intuitive and well-designed interface. It's a game changer in collaboration.

      September 15, 2024

    • Susan Rodriguez

      Exploring the Intriguing and Adventurous World of Loom

      I was initially smitten with Loom, and even though they've made some drastic changes to the UI/UX, I find it intriguing. The app adds a unique layer to my work, it takes its time to save, ensuring no data is lost, and I find myself occasionally hitting share instead of delete, which is a fun little quirk. I admire their courage in trying to accommodate a wide range of requests and following innovative design advice. It's not just good anymore, it's an adventure. I'm sticking with it and learning to navigate the complexities, as it offers the same features as other apps but with an added layer of excitement.

      September 9, 2024

    • Hester D

      Positive Feedback for Loom Tutorials

      I have been using Loom for my online tutorials, and the feedback from students has been overwhelmingly positive. They appreciate the clarity and convenience it offers

      August 31, 2024

    • Magnus

      Great Potential, Poor Customer Service - Loom's Inconsistent Experience

      I found Loom to be frustrating and a waste of time. Despite my attempts to reach customer tech support and avoid subscription cancellation, I received no help. I spent two weeks troubleshooting and waiting, only to encounter more issues. My recording has been uploading for over 12 hours and despite submitting multiple tickets, I've received no response. I initially chose Loom for its promised functionality, but encountered several issues such as missing features and unresponsive customer service. Even after switching browsers, my recording is still uploading. I'm done with Loom and wish others good luck.

      August 27, 2024

    • Joan Johnson

      Dismal Experience with Loom on Mac

      This software could be a fantastic tool, as it has been in the past, but the Mac application is a total disaster and it frustrates me. I downloaded it once and used it, but it cut off the sound halfway through a long video recording without any warning, forcing me to redo it, only for it to cut off again. It was a complete waste of time, so I uninstalled the app. I later tried again with the Mac app, and this time it recorded the video but failed to upload it from my Mac to Loom, which was again a total waste of my time. It might work fine on other platforms, but I would advise against using it with Mac. I would be willing to pay for this tool if they could just make it work properly on Mac.

      August 20, 2024

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