Loom

Loom Reviews

4.1 (29 reviews)

Loom is a software that enhances communication efficiency by allowing users to express thoughts quickly through video messages. It enables instant feedback and deep interaction with just a click. Viewers can engage, comment, and respond to these messages, fostering a dynamic communication environment. Loom reduces the time spent on meetings and emails, providing more room for productive work.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Loom?
  • 04How Loom compare to similar software?
  • 05Who is Loom best for according to our reviewers?
  • 06Loom Reviews

What is Loom?

Loom is a video communication tool used in the workplace to enhance teamwork and productivity. It is utilized by various teams within a company, such as engineering, marketing, sales, and product. Loom is popular among both large and small businesses, with nearly 200,000 companies using it for collaborative purposes. Its asynchronous messaging feature allows for efficient communication across different teams and time zones. Users can record their screen or camera to make announcements, record demos, improve sales outreach, initiate projects or design reviews, and shorten feedback cycles. Loom helps reduce meetings by enabling asynchronous work across time zones and teams. It also promotes an inclusive culture by adding rich video context to communications. With Loom, users can save time, work faster, and communicate their messages effectively.

Pros from reviewers

  • Intuitive and well-designed interface: Loom's interface is intuitive and well-designed, making it easy to use and navigate. This feature significantly improves the user experience, making it a preferred tool for many users.

  • Merging screen capture with webcam footage: Loom provides the option to merge screen capture with webcam footage, enhancing the quality and effectiveness of communication. This feature is particularly beneficial for remote communication and training purposes

  • AI transcription feature: Loom's new AI transcription feature is particularly helpful for understanding video voiceovers, especially for team members who speak different languages. This feature enhances the inclusivity and effectiveness of team communication

  • Straightforward recording and swift uploads: Loom offers a simple and efficient process for recording and uploading videos, which is quicker than many alternative software options. This feature is particularly useful for providing support to clients and communicating with team members

  • Fast processing and editing: Loom's processing speed is remarkable, and its editing features are quicker than anything else available. This makes it a valuable tool for creating and sharing videos without significant delays

Cons from reviewers

  • Issues with Mac application: Several users have reported issues with the Mac application, including sound cutting off halfway through a video recording and failure to upload videos from Mac to Loom.

  • Occasional syncing issues: Some users have reported that the webcam and sound can occasionally be slightly out of sync, which can disrupt the flow of the video

  • Glitchy extension: There have been instances where the Loom extension has been reported to be glitchy, causing inconvenience to the user

  • Unresponsive customer service: Some users have complained about the unresponsive customer service, which can be frustrating when encountering technical issues

  • Confusing interface: The process of setting backgrounds and tabs can sometimes be confusing for users, making it less user-friendly

Main features

Starting Price

$13

/ user / month

Free Plan

No

Editing tools

Video messaging

Integration with workspace tools

Mobile app

Viewer engagement tracking

Sendspark and Loom are both leading video messaging platforms, each designed to enhance digital communication through video. While both platforms enable users to create and share video messages efficiently, their core features and target audiences show some key differences which might guide your choice.


Sendspark differentiates itself with a strong focus on personalized video outreach and brand customization. It allows users to easily create branded video content that can be integrated directly into emails, websites, and social media. This makes Sendspark particularly appealing for marketing professionals and businesses looking to enhance their customer engagement and outreach efforts with a personal touch.


On the other hand, Loom excels with its straightforward usability and robust functionality for internal team communication. Loom users can record their screen, voice, and face to create quick messages that help in explaining complex subjects clearly and quickly. Its features are...

Loom

Loom

The video communication platform for async work

logo sendspark

Sendspark

Complete asynchronous video platform

Snagit and Loom are two powerful screen recording tools designed to enhance communication, but they serve different purposes and workflows. While both allow users to capture screens and record videos, the way they do so, and the features they offer, differ significantly.


Snagit is primarily a screen capture tool that excels in detailed image editing and annotation. It allows users to take precise screenshots, edit them extensively, and record high-quality videos of their screen. With Snagit, you can capture specific sections of the screen, create GIFs, and add annotations like arrows, text, and shapes to images. It’s ideal for creating professional tutorials, detailed documentation, and presentations where precision and editing flexibility are essential. Snagit also includes a built-in editor, giving users the ability to modify screenshots and videos after capturing them, making it a powerful tool for producing polished, instructional content.


In contrast, Loom focuses on speed and...

Loom

Loom

The video communication platform for async work

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Snagit

Capture, create, communicate.

50% off for 1 year on Snagit

Save up to $22

Get Snagit deal

Loom and Camtasia are both excellent tools for screen recording and video editing, catering to different needs depending on the user's requirements. Both platforms allow you to capture video content, edit it, and share it with your audience. However, several key differences may influence your decision when choosing the best tool for your business or personal projects.


The primary difference between Loom and Camtasia lies in their feature sets and intended use cases. Loom is designed for quick, efficient video communication. It allows users to record their screens, webcams, and audio simultaneously, making it ideal for creating tutorials, walkthroughs, and video messages with minimal effort. Loom’s strength lies in its simplicity and speed, offering instant sharing capabilities with a link, which makes it perfect for teams looking to enhance communication without delving into complex video editing. It’s also more affordable, with a free plan that covers basic recording features,...

Loom

Loom

The video communication platform for async work

camtasia logo

Camtasia

Capture, edit, and share your story

45% off an annual subscription for 1 year on Camtasia

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Who is Loom best for according to our reviewers?

  • Team Leaders: These are individuals who use Loom to keep their teams connected and updated through chat and video. They appreciate the software's user-friendly nature and its ability to record screens and provide voice-over simultaneously, which aids in creating SOPs and training others

  • Remote Teams: These are teams that work remotely and use Loom to improve their communication. They appreciate the AI transcription feature which helps foreign team members understand video voiceovers

  • Professional Support Teams: These are teams that provide support to clients and find Loom essential in their operations. They value its simplicity, fast video recording and sharing features, and the option to merge screen capture with webcam footage

  • Tutorial Creators: These are individuals or groups that create tutorials. They find Loom's straightforward interface and process, as well as its screen capturing and audio quality, ideal for their work

  • Dissatisfied Users: These are users who have had negative experiences with Loom, citing issues such as glitches, unresponsive customer service, and problems with the software's functionality on certain platforms or browsers. They have expressed frustration with the software and its support team, and some have decided to stop using Loom.

  • Loom Reviews

    4.1

    Loom rating

    4.5

    Ease of use

    4.5

    Customer service

    4.6

    Value for money

    4.6

    Likelihood to recommend

    4.5

    Features

    29 Loom Reviews

    4.1 (29 reviews)
    Leave a review
    • Henry

      Biased Against Microsoft Edge? A Review on Loom Software

      I feel discriminated against as a Microsoft Edge user by Loom. They have an extension for Edge, but it doesn't record any audio, even when I manually enable microphone access for loom.com and the website I'm trying to record. Loom instructs me to press a button on the right side of the URL bar, a button that doesn't exist in Microsoft Edge. I'm forced to use the Desktop App, which can't record individual tabs. The service itself is just okay.

      August 10, 2024

    • Larry M

      Loom: Effortless Recording at Your Fingertips

      I find Loom extremely user-friendly as it allows me to record screens and provide voice-over simultaneously. I primarily use it to create SOPs and train others, which has significantly reduced my preparation time and accelerated the learning process for new team members.

      August 6, 2024

    • Deborah E

      Loom: Keeping Your Team Connected and Updated Effortlessly

      I appreciate using Loom to easily keep my team connected and updated through chat and video. Initially, I can only record for 5 minutes, but I believe I could upgrade.

      July 27, 2024

    • Ellis

      Experiencing the Interactive and Evolving World of Loom

      I absolutely love using Loom! It's so interactive and keeps me engaged by prompting me to set up the Windows application, ensuring I'm always on top of things. Plus, the app is so dedicated to uploading my videos, it just never stops! It's constantly evolving and I'm excited to see the new improvements and bug fixes they're going to implement.

      July 22, 2024

    • Thomas

      Remarkably Unreliable.

      I've spent an entire day attempting to record five short videos, with most of my time consumed by trying to get Loom to function properly. It seems to randomly decide whether to record my face with the screen capture. I used Loom for the same task last year without any problems, so I assume a recent update has negatively affected its performance.

      July 15, 2024

    • Donald J

      Efficient Communication: Loom's Video Recording for Clear Instructions

      As a project manager, I find Loom's video recording feature extremely helpful in providing clear instructions to my team. It eliminates any room for miscommunication

      July 6, 2024

    • Edward N

      A Top Pick for Team Communication!

      Overall, I find Loom to be one of our preferred tools for team communication. Its new AI transcription feature is particularly helpful for our foreign team members in understanding video voiceovers. However, as a startup, we are mindful of the pricing model of each tool, so a more startup-friendly pricing option would have been appreciated.

      June 29, 2024

    • Wayne M

      Incredible Asset - Now Indispensable!

      My overall experience with Loom has been outstanding. It's an extremely handy tool that's simple and intuitive to use, ideal for demonstrating ideas to my team and saving a lot of time. Honestly, I have little to criticize about it, it's an excellent product overall.

      June 24, 2024

    • Barbara

      Loom Daily: Enhancing Outreach Across Platforms

      I find Loom extremely useful for communicating with customers, candidates, and clients across different platforms. However, I sometimes find the process of setting backgrounds and tabs a bit confusing.

      June 15, 2024

    • Martha A

      Improved Communication with Loom

      I have been using Loom for a while now, and it has greatly improved the efficiency of my remote team's communication. The video quality is excellent, and the ability to annotate during recording is a game-changer

      June 8, 2024

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