Spendspark is a software tool that enables businesses to record or request videos from customers. This innovative approach allows companies to differentiate themselves from competitors by creating impactful content. It fosters a long-term, human relationship with customers, enhancing customer engagement and loyalty. Spendspark's unique video-centric strategy offers a fresh perspective on customer interaction and content creation.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Sendspark?
  • 04How Sendspark compare to similar software?
  • 05Who is Sendspark best for according to our reviewers?
  • 06Sendspark Reviews

What is Sendspark?

Sendspark is a SaaS software specializing in video communication for businesses. It offers a variety of functionalities, allowing businesses to engage with customers through video at different stages of the sales cycle. The asynchronous video feature enables businesses to stay connected with their customers anytime, anywhere, leading to increased customer satisfaction and loyalty. Sendspark has proven results, with clients reporting significant increases in engagement, email opening rates, and revenue. The tool is user-friendly and ergonomic, making it easy for businesses to utilize video for marketing and sales purposes.

Pros from reviewers

  • Quick video recording and response: Sendspark allows for swift video recording, making it an efficient tool for responding to client inquiries

  • User-friendly interface: The software is extremely easy to use, enabling users to start using it within minutes of installation

  • Cost-effective: Sendspark is a more affordable option compared to other similar software, making it a great choice for budget-conscious users

  • Easy collection of client testimonials: Sendspark simplifies the process of collecting client testimonials, making it a valuable tool for businesses

  • Superior user interface and customer-friendly design: Sendspark's user interface is intuitive and designed with the customer in mind, making it a pleasure to use.

Cons from reviewers

  • Difficulty in setting up custom domain: Some users have reported difficulty in setting up the custom domain, which can be a crucial feature for businesses.

  • High cost for custom domain feature: Some users find the cost for the custom domain feature to be quite pricey

  • Lack of in-recording editing capabilities: Sendspark does not allow users to edit a screencast during recording, only permitting trimming at the ends. This can be inconvenient as it requires downloading and editing in another software if a mistake is found during recording

  • Limited options and settings: Some users find the options and settings in Sendspark to be a bit limited, including uncertainty about the presence of a recording timer for screen sharing

  • Lack of advanced video editing and personalization features: Despite its user-friendly interface, Sendspark lacks proper video editing, cutting, and transitioning capabilities. Personalizing the videos themselves can also be extremely difficult

Main features

Starting Price

$15

/ user / month

Free Plan

Yes

Collaborate with your team

Get feedback with ease

Benefit from numerous integrations

Convince your customers

Make recordings effortlessly

Sendspark and Loom are both leading video messaging platforms, each designed to enhance digital communication through video. While both platforms enable users to create and share video messages efficiently, their core features and target audiences show some key differences which might guide your choice.


Sendspark differentiates itself with a strong focus on personalized video outreach and brand customization. It allows users to easily create branded video content that can be integrated directly into emails, websites, and social media. This makes Sendspark particularly appealing for marketing professionals and businesses looking to enhance their customer engagement and outreach efforts with a personal touch.


On the other hand, Loom excels with its straightforward usability and robust functionality for internal team communication. Loom users can record their screen, voice, and face to create quick messages that help in explaining complex subjects clearly and quickly. Its features are...

logo sendspark

Sendspark

Complete asynchronous video platform

Loom

Loom

The video communication platform for async work

Who is Sendspark best for according to our reviewers?

  • Customer Support Teams: These teams can leverage Sendspark for quick video recording responses to client inquiries, providing a more personalized and efficient customer service experience

  • Content Creators: Sendspark is ideal for content creators who regularly gather short videos for their platforms. The software's user-friendly interface and easy accessibility of stored media make it a valuable tool for these users

  • Sales and Marketing Professionals: Sendspark's superior user interface and customer-friendly design make it a perfect tool for sales and marketing professionals. They can easily send personalized videos to potential clients, enhancing their outreach efforts

  • Small Business Owners: Sendspark offers a cost-effective method for creating explainer videos and incorporating them into emails, making it a great tool for small business owners. The software's approachable support team is an added advantage

  • Tech-Savvy Users: Sendspark's feature-rich and intuitive interface allows tech-savvy users to form genuine connections with people. The ability to brand messages and create personalized thumbnails enhances the user experience.

  • Sendspark Reviews

    4.4

    Sendspark rating

    4.5

    Ease of use

    4.6

    Customer service

    4.4

    Value for money

    4.0

    Likelihood to recommend

    4.5

    Features

    28 Sendspark Reviews

    4.4 (28 reviews)
    Leave a review
    • Ashley Williams

      Reliable Loom Substitute: SendSpark

      I appreciate Sendspark's feature that allows me to create a customizable branded landing page for videos. It generally works well and my clients enjoy the videos. However, I've encountered a few app crashes during recording. I'm unsure if the issue is with my computer, but it doesn't happen often and I'm confident it will be resolved in the future.

      October 15, 2024

    • Philip Rodriguez

      Sendspark's Scheduling Feature: A Game-Changer for Timely Campaign Planning

      The scheduling feature on Sendspark is a game-changer, it allows me to plan my campaigns ahead and ensure timely delivery

      October 8, 2024

    • Kelly S

      Purchased and Utilized from Day One: My Experience with Sendspark

      I've been a user of Sendspark since its inception and I utilize it almost daily. I carry out interviews for crowdfunding campaigns via Zoom and find the personal touch of video messages to prepare clients incredibly beneficial. I also use it to clear up any misunderstandings or resolve issues over time, which helps to reduce stress from the situation. The software is very user-friendly; even though I'm not very tech-savvy, I found it simple to use. I managed to send my first video email to a client without any problems. I especially value the feature that lets me track the email and see whether the client has read it or not. Up to this point, I haven't faced any issues. It's honestly not complex to use and I was able to get it up and running swiftly.

      September 30, 2024

    • Randy G

      Revolutionizing Asynchronous Video: Sendspark Review

      I find Sendspark to be an innovative way to engage with my community and clients, allowing me to create personalized videos for new prospects or request testimonials. It's truly impressive. However, I believe it could be even better if it had the ability to add variables on thumbnails or landing pages using URL parameters, API connections with CRM, custom apps, Google Sheets, or other databases. This would enable us to create custom videos or landing pages on a large scale. I'm confident that these features will be added soon, as Sendspark is quick to evolve and responsive to customer feedback.

      September 21, 2024

    • Deborah M

      Exceptional Video Quality: Elevating Email Campaigns with Sendspark

      The quality of videos on Sendspark is exceptional, it gives a professional touch to my email campaigns

      September 16, 2024

    • Wayne Johnson

      Boosting Conversion Rates with Customizable Call-to-Action Videos: A Sendspark Review

      I love the fact that Sendspark allows me to customize my videos with call-to-action buttons, this has significantly increased my conversion rates

      September 10, 2024

    • Judson

      Discovering Unexpected Solutions with Sendspark

      I find Sendspark to be an intuitive, feature-rich tool that allows me to form genuine connections with people. I love how my customers and colleagues respond to receiving personalized videos instead of standard text emails or instant messages. Sendspark has introduced a new way of doing things in my life, and I'm really enjoying it. I also appreciate the ability to brand my messages to reflect my personality, which brings me great joy. I'm thankful to the creators for developing this tool. The video call-to-action, custom branding, personalized thumbnails, and the Chrome extension are all amazing features. I highly recommend trying Sendspark. It makes personalized messaging simple and intuitive. I can't really identify any specific problems with the app. It's fantastic, the support is excellent, and the pricing is fair. I would appreciate the addition of folders for better organization.

      September 2, 2024

    • Brittany

      Exceptional Customer Support at Sendspark: Always There to Help

      The customer support team at Sendspark is top-notch, they are always available to assist whenever I encounter any challenges

      August 25, 2024

    • Tyler Smith

      Adore the simplicity of use!

      I love how easy Sendspark is to use! I'm just starting to use it, so it's too soon to give it 5 stars, but I'm really enjoying its intuitive interface. I have high expectations!

      August 18, 2024

    • Kimberly N

      Sleek Video Marketing Tool with a Few Shortcomings: Sendspark

      While there are other tools with better video editing and personalization features at similar or even lower costs, none can compete with Sendspark's clean brand, interface, and simplicity. I find Sendspark very user-friendly, allowing me to easily create new videos and personalize messages based on individual user details like name, gender, and company name. However, despite its professional look, I was surprised by some significant drawbacks. It lacks proper video editing, cutting, and transitioning capabilities, and personalizing the videos themselves is extremely difficult. For example, I can't record a short personalized intro and attach it to a longer, detailed video. Instead, Sendspark's solution is to add the personalized message, such as "Hello Frank, do you have 5 mins?" as text on the video thumbnail. Despite these limitations, if Sendspark's features meet your needs, it's certainly not a bad purchase.

      August 11, 2024

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