What is Hushmail?
Pros from reviewers
-
User-friendly Interface: The software is easy to use, providing a great experience for both users and non-users. It also allows the creation of alias emails for various purposes
-
Customizable and Functional: Hushmail is compatible with existing domains and offers a large storage capacity without extra charges. It also provides secure web forms for various HIPAA-compliant tasks, making it a valuable tool for businesses.
-
Enhanced Security: Hushmail offers robust encryption features, ensuring the security of sensitive correspondences. This is particularly beneficial for healthcare professionals who need to protect patient data
-
Outstanding Customer Service: Hushmail's customer service is highly responsive and dedicated to customer satisfaction. They promptly address concerns and offer assistance when needed
-
HIPAA Compliance: Hushmail is HIPAA-compliant, making it a reliable choice for professionals who need to adhere to these regulations. It also offers a free individual Business Associate agreement
Cons from reviewers
-
Limited functionality and customization: Despite its encryption features, Hushmail lacks advanced features and customization options, making it less appealing for users who require more than just basic email services
-
High cost: At $49.98/year, Hushmail is considered pricey by some users, particularly those who are using it for personal rather than business purposes
-
Limited customer service accessibility: Although Hushmail's customer service is generally praised for its responsiveness, some users have reported difficulty in reaching them immediately when needed
-
Difficulty in initiating encrypted messages: Non-Hushmail users often find it challenging to initiate an encrypted message, necessitating prior communication to establish security details
-
Issues with account cancellation and billing: Some users have reported difficulties in cancelling their Hushmail subscription and removing their credit card information from their account, leading to unwanted charges.
Main features
Starting Price
Free Plan
OpenPGP Encryption Standards
Secure Form Service
End-to-End Encryption
HIPAA Compliance
User-Friendly Interface
Starting Price
N/A
Free Plan
No
OpenPGP Encryption Standards
Secure Form Service
End-to-End Encryption
HIPAA Compliance
User-Friendly Interface
How Hushmail compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Hushmail best for according to our reviewers?
Individuals Concerned with Privacy: For individuals who prioritize privacy and data security, Hushmail offers a secure alternative to traditional email services. It provides encrypted emails and the ability to add a security question for non-users, enhancing the security of communication
Users Seeking HIPAA Compliance: Hushmail is a good choice for users seeking a HIPAA compliant email solution. It's affordable, user-friendly, and doesn't necessitate a domain change. It also offers a large storage capacity without any extra charges.
Professionals Requiring Confidentiality: Professionals such as marriage and family counselors, who need to maintain client confidentiality, can use Hushmail to securely communicate with their clients. The alias emails feature can help maintain confidentiality, although it doesn't include the user's website name
Healthcare Professionals: Hushmail is particularly suited for healthcare professionals who need to send sensitive information, such as patient data, in a secure manner. It's HIPAA compliant and offers encrypted web forms, making it a reliable choice for this industry
Small Businesses: Small businesses can benefit from Hushmail's encryption features and functional email address. It's user-friendly and offers the ability to create alias emails for various purposes. However, it's worth noting that the return email address is visible to recipients
Hushmail Reviews
4.6
Hushmail rating
4.5
Ease of use
4.5
Customer service
4.7
Value for money
4.6
Likelihood to recommend
4.6
Features
29 Hushmail Reviews
-
Denise J
Convenient Access: Hushmail Keeps Me Connected Anywhere
As a consultant, the ability to access Hushmail on various devices is very convenient. Whether I'm at the office or on the go, I can always access my secure emails
October 22, 2024
-
Xiomara
Believing Hushmail is Overpriced and Could Improve
I feel that Hushmail is quite pricey and it would be better if they offered more options in their basic plan. While it's a good service, I believe that companies like these tend to overcharge therapists.
October 14, 2024
-
David G
Outstanding HIPAA-Compliant Email Solution with Hushmail
I find Hushmail to be one of the best investments for my practice. It's affordable, HIPAA-compliant, and provides a free individual Business Associate agreement. It includes secure web forms for various HIPAA-compliant tasks like online check-in or secure contact form. It's user-friendly, compatible with my existing domain, and offers a large storage capacity without any extra charges. It's nearly perfect.
October 6, 2024
-
Hannah F
Efficient and Secure Data Storage: Hushmail's Impressive Capacity for Researchers
As a researcher, I appreciate the large storage capacity that Hushmail offers. It allows me to store and organize large volumes of data securely
September 30, 2024
-
Susan Garcia
Affordable Communication Solutions for Non-Profits: A Game-Changer
As a non-profit organization manager, the discounted pricing for non-profits is a huge plus. It allows us to maintain secure communication without straining our budget
September 22, 2024
-
Heather J
Superb HIPAA-Compliant Email Solution and Beyond with Hushmail
Hushmail is one of the best investments I've made for my practice. It's affordable and HIPAA-compliant with individual BAA, providing encrypted web forms. After a lengthy search for a HIPAA-compliant email solution, I found Hushmail to be more than satisfactory. It's user-friendly, doesn't necessitate a domain change, and is easily customizable. The only minor drawback is that customer service isn't always immediately accessible, but they do return calls. I switched to Hushmail because of its HIPAA compliance.
September 15, 2024
-
Amber Martinez
Efficient Communication Tools in Hushmail
As a freelancer, I appreciate the ease with which I can set up auto-responders and signature blocks in Hushmail. It saves me time and helps maintain consistency in my communications
September 7, 2024
-
Gabriel W
Appreciating Hushmail: A User's Experience with Efficient Email Management
I've been a loyal user of Hushmail for years and it's been a fantastic experience! The software has always been reliable and efficient. Recently, I've noticed an increase in the number of emails landing in my junk folder. But guess what? This has given me the opportunity to explore Hushmail's robust spam filtering and blocking features. It's amazing how quickly I can clear out hundreds of emails from my junk folder. Within 5 minutes, I can easily clean it up and start fresh. It's like a game, and I'm winning! It's made me appreciate the digital age we live in and I can't even imagine going back to traditional paper mail. Hushmail, you've got me hooked!
September 3, 2024
-
Grace Smith
Highly Recommended for Personal and Small Business Use.
I have been using Hushmail for many years for both personal and business email. This service is not free, but it's worth the cost as my email accounts have never been hacked and I've seen no evidence of malicious government activity. I can't guarantee things I don't know, but I've had no known breaches of my accounts. The customer service team is very helpful, though somewhat hard to reach by phone, but responsive via email. They've been so nice that they've even increased my storage beyond what was commercially available. I highly recommend this email service, especially to small businesses.
August 24, 2024
-
Jeremy N
Hushmail: The Only Way to Go
I believe Hushmail is fantastic and I have no complaints. The customer service team is extremely helpful and responds quickly. The software is very user-friendly and if something is unclear, customer support is always ready to assist. I have no dislikes about this software. I chose Hushmail as I was unaware of any other products and the representative I initially spoke with was very informative and patient in explaining how my emails would be safely transferred to their system. He assured me it would be quick and easy, and he was correct! We even communicated over the weekend, which was beneficial as that's when I have time to contemplate major decisions. I switched to Hushmail because my previous system was not confidential and HIPAA compliant.
August 17, 2024
