What is GoSquared?
Pros from reviewers
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Real-time analytics: GoSquared provides detailed, real-time information about user interaction with the platform, including hourly usage, peak times, geographical data, and most active pages
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Smart Groups feature: This feature allows for automated reporting and targeted messaging, enhancing the effectiveness of the software
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User-friendly interface: GoSquared has a simple, easy-to-use interface with great dashboards and plug-ins, making it easy for clients to understand and optimize their websites
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Live chat feature: GoSquared's live chat feature allows for immediate engagement with customers, aiding in lead conversion and customer management
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Excellent support and services: GoSquared offers outstanding support to its users, providing tools for learning more about customers and increasing customer satisfaction.
Cons from reviewers
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Unresponsive customer service: Some users have reported issues with GoSquared's customer service, stating that they are unresponsive and hinder growth by requiring contact for upgrades or usage
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Complex account management: Managing multiple client accounts simultaneously can be challenging and could be simplified to improve user experience
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Design improvements: While generally well-received, some users believe there could be improvements made to the design of certain features, such as the time-series graphs.
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Limited adaptability for enterprise clients: While GoSquared is highly praised for its features and support, it could be better adapted to meet the needs of enterprise clients, particularly in terms of white-label and multi-tenant features
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High pricing: Despite the high quality of service, some users find GoSquared's pricing to be quite high, especially when using some of their newer features
Main features
Starting Price
Free Plan
Live events
Live chat
Customer data platform
Real-time analytics
Email campaigns
Starting Price
$79
/ month
Free Plan
No
Live events
Live chat
Customer data platform
Real-time analytics
Email campaigns
How GoSquared compare to similar software?
Product
Price
$79
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is GoSquared best for according to our reviewers?
Website Owners: Individuals or businesses that own and manage websites and need to understand their site's performance and user interaction in real time
Customer Service Teams: Teams that need to engage with customers in real time, track user journeys, and manage customer relationships through live chat and analytics.
Software Providers: Companies that offer software services to clients and need to monitor and optimize their product's effectiveness
SaaS Platforms: Businesses that offer Software as a Service and need to monitor user interaction, usage patterns, and real-time analytics
Digital Marketers: Professionals who need to track the impact of their online marketing efforts, such as LinkedIn posts, on their website's activity
GoSquared Reviews
4.7
GoSquared rating
4.5
Ease of use
5.0
Customer service
4.7
Value for money
4.8
Likelihood to recommend
4.7
Features
20 GoSquared Reviews
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Donna Miller
Effortlessly Tracking Website Visitors with GoSquared
I can monitor the effect of my LinkedIn posts on my website's activity using gosquared. It's simple to use, requiring me to just add some data to my website via NotePad++. My needs are minimal, so this is all I have to do. I get daily email reports about my site's visitors and can go to the website for more information. I have no complaints, it's very user-friendly. I might face problems if I used all the features, but so far it appears well-designed.
June 10, 2024
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Brittany Rodriguez
GoSquared: The Ultimate Web Analytics Solution
I've found the GoSquared platform to be a comprehensive solution for all my web analytics needs. It offers a range of features that are not available in other similar tools, such as the ability to track individual user journeys
June 4, 2024
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Evelyn Davis
Effortlessly Insightful: GoSquared!
Through GoSquared, I discovered a wealth of information about our users' interaction with our platform, including hourly usage, peak times, geographical data, and most active pages. Unlike Google Analytics, GoSquared provides detailed information in real time. I found the "People Analytics" feature particularly useful as it allows tracking of specific user behavior. GoSquared offers real-time visitor analytics of our SaaS platform's usage. The setup process was straightforward and I was able to view the results immediately. While my primary use is for analytics, there are other excellent features that I haven't explored yet.
May 28, 2024
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Noah
Streamlining Workflow and Boosting Efficiency: GoSquared's Integration Power
The ability to integrate GoSquared with other platforms is a major plus point. It has allowed me to streamline my workflow and improve efficiency
May 19, 2024
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Bruce A
Improved Website Performance with GoSquared's Live Chat Feature
I've been using GoSquared for several months now and it has significantly improved my understanding of my website's performance. The live chat feature has been particularly useful in providing immediate customer support
May 14, 2024
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Terry Brown
Upgrading Requires Non-Existent Customer Service Contact
I'm unhappy with gosquared software. Despite my payment, I can't use it without reaching out to their non-responsive customer service. The company's system hinders growth by requiring customer service contact for upgrades or usage. Even after paying, they withhold features until you contact their unresponsive customer service.
May 4, 2024
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Samuel Rodriguez
User-Friendly Website Traffic Overview
it provides a clear and concise overview of website traffic, enabling me to make informed decisions about content and marketing strategies. The interface is user-friendly and intuitive, making it easy to navigate even for a novice user
April 30, 2024
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Hannah A
GoSquared: Our Preferred Real-Time Analytics and Integration Platform for Clients
We've been using GoSquared as a key feature-set instead of creating our own real-time analytics platform or integrating something into our backend. We value its simplicity, performance, and integration services. GoSquared offers excellent support and services, and provides tools for learning more about our customers. It has a simple interface with great dashboards and plug-ins. We recommend GoSquared to all our accounts. We'd like to see more white-label and multi-tenant features for enterprise clients, but we can't think of many other improvements.
April 22, 2024
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Donald Davis
Real-Time Analytics Tracking with GoSquared
I have found GoSquared to be an invaluable tool for tracking real-time analytics
April 16, 2024
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Emma Smith
Easy, Cost-Effective Analytics & Live Chat Combined
I absolutely adore GoSquared! It's intelligently designed, user-friendly, and has even assisted me in gaining customers from my website. I've experimented with numerous live chat tools and have utilized Google Analytics frequently, but having both analytics and live chat in one location with GoSquared provides me with a single central hub to monitor my website's activity. I would strongly endorse GoSquared to anyone eager to boost their website's conversion and in search of an aesthetically pleasing live chat tool.
April 14, 2024
