What is Dotimely?
Pros from reviewers
-
Ease of use: Dotimely is praised for its user-friendly interface, both on desktop and mobile app. It is reliable and easy to navigate, making it a convenient tool for managing a pet care business
-
GPS and chat features: The software includes a GPS map feature that enhances accountability and a chat feature that simplifies communication between the business, clients, and staff
-
Comprehensive business management solution: Dotimely offers a wide range of features for managing a pet care business. It allows for easy scheduling, invoicing, and communication with clients. It also provides tools for monitoring financial performance and maintaining client records
-
High customization and excellent customer service: The software is highly customizable to fit the needs of different businesses. The customer service is responsive, friendly, and values user feedback, often implementing suggested enhancements
-
Affordable and cost-effective: Dotimely is considered reasonably priced given the range of features it offers. It is also praised for its pay-per-invoice model, which is particularly beneficial for those starting out in the pet care business.
Cons from reviewers
-
Technical issues: There have been reports of unresolved technical issues, which can disrupt the smooth running of the business
-
Invoicing errors: There have been reported issues with invoicing, particularly with packages and paid/unpaid records, which can cause confusion and potential financial discrepancies
-
Reluctance from clients to use the app: Some clients find it inconvenient to download and use the app, expressing a preference for more traditional methods of communication such as text messages or emails
-
Lack of automatic payment feature: The software does not currently offer an automatic payment feature for clients, which can make the payment process more time-consuming and less efficient.
-
Limited functionality for custom time frames: The software does not allow users to block out appointment times for custom time frames, which can be inconvenient for businesses with varying schedules
Main features
Starting Price
Free Plan
Invoicing and Payment Processing
Real-Time Job Tracking
Appointment Management
Mobile Access
GPS Tracking and Automated Reminders
Starting Price
N/A
Free Plan
No
Invoicing and Payment Processing
Real-Time Job Tracking
Appointment Management
Mobile Access
GPS Tracking and Automated Reminders
How Dotimely compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Dotimely best for according to our reviewers?
New Business Owners: These users appreciate the affordability and practicality of Dotimely for managing bookings, scheduling, invoicing, and client updates, but wish for improvements in invoice processing
Dog Walking Business Owners: These users find Dotimely highly customizable and easy to use for scheduling walks, communicating with clients, and monitoring business performance
Pet Care Business Owners: They consider Dotimely an indispensable tool for managing their business, appreciating features like in-app chat for real-time communication with team and clients
Pet Sitting Service Providers: They find Dotimely's customer service outstanding and the software user-friendly, appreciating the automation of scheduling, invoicing, and payment collection.
Dissatisfied Users: Some users find Dotimely less useful due to issues with scheduling, invoicing, and technical glitches, and prefer manual methods or other apps
Dotimely Reviews
4.7
Dotimely rating
4.5
Ease of use
5.0
Customer service
4.9
Value for money
4.7
Likelihood to recommend
4.5
Features
19 Dotimely Reviews
-
Silas G
Efficient Tutoring Management with DoTimely: Simplified Scheduling, Reminders, and Payments
I use DoTimely for my tutoring business. The software allows me to easily schedule sessions, send reminders to students, and process payments all in one place
August 12, 2024
-
Quilla G
Stellar Customer Support Experience
DoTimely's customer service is outstanding! Whether I reach out via call, email, or online chat, I always get quick responses. They are incredibly patient and always ready to answer my questions. They are extremely helpful and kind. After researching many pet softwares, I chose DoTimely for my pet care service business and it was the best decision I've ever made. The software is user-friendly and they provide easy guides on how to use it. They also keep me updated on any changes. Their customer service is exceptional and they respond very quickly, even in the middle of the night and on weekends. I highly recommend DoTimely to any pet sitting service. Currently, I have no complaints about this software.
August 3, 2024
-
Anna W
Efficient Appointment Scheduling with DoTimely: A Salon Owner's Review
As a salon owner, I've found DoTimely's appointment scheduling feature to be incredibly efficient. It's reduced the time spent on phone bookings and minimized scheduling errors
July 29, 2024
-
Drake G
Fantastic tool for optimizing valuable time
The DoTimely platform is incredibly user-friendly for both my business and my clients. I hardly ever get troubleshooting requests from my clients, so it doesn't increase my workload. Their customer service is quick to respond, allowing me to direct any client questions straight to them. The system is interconnected, with data shared across all sections, making it highly functional from any page. The features surpass my expectations and it provides everything I need. If there's something I want that isn't available, I can simply request it and they'll add it. Considering all the features and the time it saves me, the platform is very affordable. I estimate it saves me up to 80 hours of admin work a month. I appreciated the vendor's response in February 2018.
July 22, 2024
-
Delphine D
Exceptional Tool for Business Growth and Management
I am extremely satisfied with DoTimely! It has significantly aided in the growth of my business. The DoTimely team is always quick to respond whenever I face any issues and they were incredibly supportive in helping me get started with the app. I am delighted that I chose this company to help manage my business. The product is excellent for both my team and customers, and it's very user-friendly. It enables me to easily communicate with my customers and staff all in one place. I can quickly make changes to the schedule and update customer information, ensuring my team is always informed. The app saves me a lot of time, allowing me to focus more on growing my business and strengthening customer relationships. The ability to invoice my customers and create paystubs has also saved me time and money. I wish I could see my profit on this app with the invoices and pay stubs. I chose DoTimely because the staff was quick to respond and provided an impressive demo.
July 16, 2024
-
Flynn M
Dotimely: A Game-Changing Tool for Small Businesses
As a new app, Dotimely still has some issues that need to be addressed. However, they are very responsive to feedback and quick to answer questions. They are also very helpful in resolving problems and if they can't fix something immediately, they add it to their list of future improvements. So far, they have resolved all the issues they promised to. This app has greatly simplified my business operations, making it much easier to book and close out appointments, and maintain accountability with my walkers. Both my clients and walkers love it. My clients particularly appreciate the GPS feature that allows them to confirm the walker's presence and the distance their dog was walked. This is crucial for a business like mine that relies on accountability. My only complaint is that some mistakes can't be corrected on my end, like putting the wrong expiration date on packages. I have to email them for such fixes. However, they usually resolve such issues within 5 minutes, so it's hard to complain.
July 9, 2024
-
Eugene N
Efficient Pet Care with DoTimely
As a pet care professional, DoTimely has streamlined my booking process. The pet report cards are a fantastic feature that my clients love, and the GPS tracking provides an added level of accountability
July 2, 2024
-
Jonathan F
Intuitive Interface and Impressive Customer Service
its intuitive interface made it easy to navigate and implement. The customer service feature was particularly impressive, allowing me to respond promptly and professionally to client inquiries
June 25, 2024
-
Alden
Streamlining Project Management and Client Communication: A DoTimely Review
As a contractor, DoTimely has simplified how I manage projects and communicate with clients. The ability to share real-time updates and photos has improved transparency and client satisfaction
June 15, 2024
-
Yvette M
Streamlining Schedules: DoTimely Revolutionizes Our Cleaning Service
I run a small cleaning service and DoTimely has been instrumental in coordinating my team's schedules. The real-time updates on job status are particularly helpful
June 8, 2024
