What is UpKeep?
Pros from reviewers
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Detailed tracking of locations, parts, and assets: The software allows users to input and track locations, parts, and assets in great detail. This feature is particularly useful in managing and controlling the location and distribution of assets
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Preventative maintenance setup and quick information input: UpKeep's preventative maintenance setup, quick information input, and customization abilities put it a step above its competitors. It is most effective when used for its intended purpose, maintenance
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User-friendly and functional: UpKeep is user-friendly and functional, fulfilling all maintenance needs across a facility. It allows users to monitor work, share progress throughout the organization, and receive updates on their phones
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Effective information storage and provision: UpKeep excels in storing and providing information, making data accessible to everyone once inputted. This proves useful over time, especially in tracking a machine's maintenance history and preventing repetition of the same job
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Cost-effective: UpKeep is cost-effective, offering a low cost and easy entry. It is particularly beneficial for small businesses looking for a user-friendly way to achieve their maintenance goals.
Cons from reviewers
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Difficulty updating PMs or creating a PO: Some users have reported that updating preventative maintenance schedules or creating purchase orders can be challenging. If you click off the screen to update a component, you may lose the entire thing you were working on
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User interface could be improved: Some users have reported that the user interface could be more intuitive, particularly when moving parts around or locating assets. This could potentially slow down workflow and efficiency
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Lacks advanced features: While UpKeep is excellent for basic maintenance management tasks, it lacks some advanced features that seasoned users might want. This could limit its usefulness for more complex operations
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High cost for small businesses: At $45 per user, the cost of UpKeep can be prohibitive for many small businesses. This could limit its accessibility for smaller operations
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Limited customization options: Some users have reported that the customization options in UpKeep's work order forms are lacking. This could limit the software's flexibility and adaptability to specific business needs.
Main features
Starting Price
Free Plan
Work order management
Analytics and reporting
Preventive maintenance
Asset management
Inventory management
Starting Price
N/A
Free Plan
No
Work order management
Analytics and reporting
Preventive maintenance
Asset management
Inventory management
How UpKeep compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is UpKeep best for according to our reviewers?
Maintenance Teams: These teams can use UpKeep to track a machine's maintenance history, preventing repetition of the same job. It allows them to review previous diagnoses and potentially identify recurring issues
Technical Users and Administrators: These users primarily choose UpKeep because of its pricing - only technical users and admins need paid subscriptions. It's extremely easy to set up and input data, and it's incredibly helpful for scheduling work orders.
Asset Managers: UpKeep allows these users to input and track locations, parts, and assets in great detail. It's particularly useful for managing assets such as rented laptops and electronic equipment, controlling their location and distribution
Facility Managers: UpKeep is beneficial for these users as it centralizes maintenance requests for numerous buildings spread over a large area. It also enables them to schedule repairs and ongoing maintenance effectively
Logistics and Facilities Managers: These users find UpKeep useful in managing logistics and facilities. The software's user-friendly design and regular updates simplify task tracking and planning
UpKeep Reviews
4.6
UpKeep rating
4.5
Ease of use
5.0
Customer service
4.6
Value for money
4.5
Likelihood to recommend
4.4
Features
29 UpKeep Reviews
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Patricia Davis
Seamless Integration: Enhancing Workflow Efficiency
Lastly, the integration capabilities with other software have made it a seamless part of our workflow.
October 20, 2024
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Deborah
Truly Beneficial for Logistics
I've found UpKeep extremely useful in managing logistics and facilities at my company, CMR Surgical in Cambridge, UK. The transition to UpKeep was smooth and well-received by the staff. I would highly recommend it. The support team is very attentive, responsive, and always does their best. I rate it 5/5.
October 15, 2024
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Bryan
Streamlined Operations and Reduced Wastage: A Review of the Inventory Management Feature
The inventory management feature has streamlined our operations and reduced wastage significantly
October 8, 2024
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Anthony N
User-Friendly Excellence: A+
I think this software is excellent! It fulfills all my needs and even more. It's user-friendly and reasonably priced. My only issue is that I need to subscribe to the professional plan to get signatures on work orders, which is a letdown for someone like me who doesn't need all the features of the professional plan. Apart from that, I have no complaints.
September 30, 2024
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Emily Brown
Life-Saving Preventive Maintenance Scheduling Feature
The preventive maintenance scheduling feature has been a lifesaver, it ensures we never miss any important maintenance tasks
September 22, 2024
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Mary J
UpKeep: An Excellent Platform for
UpKeep has been an excellent platform for our business, allowing us to track work orders and jobs in real time. It's easy to enter and view notes, and any concerns are addressed immediately. My experiences with Ryan and his team have been nothing but positive. UpKeep has saved us money and increased our profits by accurately tracking time and materials used on jobs, which helps us bill appropriately. The ability to add multiple notes reduces confusion among employees on projects and assists with future warranty claims. I'm grateful for this fantastic product!
September 16, 2024
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Albert A
Efficient Asset Management with UpKeep
My overall experience with UpKeep has been largely positive. It has brought accountability and transparency to the management of our assets, both owned and rented. It's been an excellent solution for managing our assets, especially in controlling the location and distribution of our rented laptops and electronic equipment. Since we started using UpKeep, we've been able to locate, manage, and renew our equipment with ease. We also use it to track work orders, as it integrates well with our ERP. However, the cost of $45 per user can be a bit steep for many small businesses, and the training required to use this tool can be challenging. I also think the permissions management could be improved. We chose UpKeep because it offered the best cost-benefit ratio in our analysis. We switched to UpKeep because we needed a robust application that could track our assets and work seamlessly with our ERP.
September 8, 2024
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Ethan Miller
Insightful Reporting Feature for Informed Decisions
The reporting feature is another standout, it provides insightful data that helps us make informed decisions
August 31, 2024
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Brittany C
Review on Upkeep Software: A User's Perspective
I am very happy with Upkeep as it has significantly improved the efficiency of my daily work planning. We started using it in mid-July and so far, the experience has been very positive.
August 26, 2024
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Richard J
Effortlessly User-Friendly
I have been using UpKeep to formally document our maintenance work, which has improved our scheduling and transparency. It has become crucial for maintaining our current customers and attracting new ones. Setting up the system allowed us to review and enhance our current practices. We use UpKeep for all our maintenance needs across the facility. I created a plan and found it easy to customize the system to our needs. I found the meters particularly useful and appreciated the numerous online videos for visual learners like me. So far, we haven't encountered any downsides to the software. There was a brief adjustment period, but it was short-lived. We chose UpKeep because it seemed the most cost-effective and user-friendly way to achieve our goals. The vendor responded to our review, thanked us, and informed us that they're always improving and adding new features based on customer feedback. They also provided a link.
August 20, 2024
