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12 Best Alternatives to Crisp in November 2024

Alternatives & Competitors to Crisp

  1. 1

    Tidio
  2. 2

    Freshchat

    90% off the Pro plan for 1 year
  3. 3

    Freshdesk

    90% off the Pro plan for 1 year
  4. 4

    Drift
  5. 5

    LiveChat

    $150 credits (Team, Business and Enterprise Plans)

Here are competitors or alternatives to Crisp and other similar Customer Support software. You need to consider some important factors when choosing a tool like Crisp for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Crisp that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Crisp. Discover sofware like Tidio, Freshchat, Freshdesk or Drift.

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List of Alternatives to Crisp

From Customer Support tools, we have selected the best alternatives to Crisp based on reviews for each solution and similarities with Crisp. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Tidio Logo

1. Tidio

Chat. Connect. Convert.

4.3 (29 reviews)
Customer Support

Tidio is a powerful live chat and chatbot platform that helps businesses increase their customer engagement and boost sales. With Tidio, businesses can provide real-time support to their website visitors, capture leads, and automate customer interactions.

logo freshchat

2. Freshchat

A centralized and optimized messaging service

3.9 (28 reviews)
1 deal available | Redeemed by 212 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk Messaging is the tool that will allow you to optimize your customer service by communicating with your prospects through various messaging channels. The centralization of all your conversations in one inbox, as well as the creation of chatbots, will boost the efficiency of your team and the satisfaction of your customers.

logo freshdesk

3. Freshdesk

Customer service software to optimize your client communication

4.3 (29 reviews)
1 deal available | Redeemed by 333 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

drift logo

4. Drift

Connect, convert, close

4.7 (29 reviews)
Customer Support

Drift is a conversational marketing platform that unites marketing and sales in real-time conversations with customers. Its software is designed to engage website visitors through live chat and chatbots, allowing businesses to qualify leads, book meetings, and provide personalized customer support directly.

logo livechat

5. LiveChat

Customer service and chat software

4.3 (20 reviews)
1 deal available | Redeemed by 195 members
Customer Support

$150 credits (Team, Business and Enterprise Plans)

Save up to $150

LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.

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logo help scout

6. Help Scout

Comprehensive customer service platform

4.3 (28 reviews)
1 deal available | Redeemed by 76 members
Customer Support

6 months free on the Plus plan

Save up to $300

The Help Scout platform gives you access to a renowned and efficient online solution for responding to your customers’ requests at any time. Specifically designed for growing businesses, Help Scout allows you to reach your goals and grow with confidence.

logo zendesk

7. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.1 (29 reviews)
1 deal available | Redeemed by 1181 members
Customer Experience AI Customer Support Customer Support CRM

6 months free

Save up to $50,000

Zendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.

logo helpcrunch

8. HelpCrunch

All-in-one customer messaging platform. Live chat, Email automation, Knowledge base & more.

4.6 (29 reviews)
Customer Support Customer Experience Lead Management

Since 2016, HelpCrunch has been building a product to help startups and SMBs connect with and talk to their customers in a modern way. 

logo gorgias

9. Gorgias

E-commerce helpdesk platform

4.4 (28 reviews)
1 deal available | Redeemed by 59 members
Customer Experience AI Customer Support Customer Support

2nd and 3rd month's subcription free

Save up to $1,800

Put a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.

logo intercom

10. Intercom
Popular

Strengthen relationships with your customers with an online messaging system.

4.4 (29 reviews)
1 deal available | Redeemed by 1181 members
Collaboration Customer Experience AI Customer Support

1 year free on the Advanced plan

Save up to $3,108

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

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logo tawk.to

11. tawk.to

Engage effortlessly

5.0 (4 reviews)
1 deal available | Redeemed by 45 members
Customer Support Customer Experience

15% off on all paid add-ons

Save up to $150

tawk.to is a 100% free live chat software that enables businesses to communicate with their customers in real-time. It offers a comprehensive suite of tools including live chat, ticketing, and knowledge base features to enhance customer support and engagement.

proprofs chat logo

12. Proprofs chat

Engage, Enlighten, Empower with ProProfs Chat!

4.7 (20 reviews)
Customer Support

ProProfs Chat is a real-time customer support software that allows businesses to engage with their customers instantly. It provides features like live chat, visitor tracking, and analytics. It helps in resolving customer queries quickly, enhancing customer satisfaction, and increasing sales. The software also supports integrations with CRM, email marketing, and help desk tools.