What is Bookafy?
Pros from reviewers
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Cost-effective: Bookafy is a budget-friendly option for businesses, offering a range of features at a competitive price
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User-friendly: The software is easy to navigate and use, making it accessible for users of all levels of tech-savviness
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Time-saving: Bookafy simplifies the appointment scheduling process, reducing the time spent on back-and-forth communication and decreasing stress levels
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Excellent customer service: Many users have praised Bookafy's customer service, noting that the team is responsive and helpful, even for users of the free version.
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Comprehensive integrations: Bookafy offers a variety of integrations, including email marketing synchronization with MailChimp and syncing with Google Calendar, making it a versatile tool for businesses
Cons from reviewers
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Confusing user interface: Despite its comprehensive features, some users find the user interface of Bookafy confusing and difficult to navigate, particularly the calendar tab and navigation
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Poor customer service: Some users have reported receiving little assistance from Bookafy, with slow response times and unresolved issues, including incorrect translations and poor integration with other apps
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Lack of customization options: Some users wish for more customization options in Bookafy, such as the ability to personalize email reminders, the main interface, and the thank you page
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Unauthorized charges: Some users have reported unauthorized charges by Bookafy, with money being deducted from their credit cards without prior notification or receipts, and difficulties in obtaining refunds.
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Limited reporting and analytics: While Bookafy excels in scheduling and managing appointments, some users feel that its reporting and analytics features could be more advanced and offer more insights
Main features
Starting Price
Free Plan
Automated Reminders
Calendar Integration
Appointment Scheduling
Customizable Booking Pages
Detailed Reporting
Starting Price
N/A
Free Plan
No
Automated Reminders
Calendar Integration
Appointment Scheduling
Customizable Booking Pages
Detailed Reporting
How Bookafy compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Bookafy best for according to our reviewers?
Marketing Agencies: Marketing agencies can utilize Bookafy's email marketing synchronization with MailChimp, and the white-labeled option for resellers/marketers, offering superior customization possibilities
Clients with Complex Scheduling Needs: Clients with complex scheduling needs can benefit from Bookafy's comprehensive features and excellent customer service, which can help them set up and manage their schedules effectively.
Frequent Users: Frequent users can appreciate Bookafy's simple interface for scheduling appointments and managing availability, as well as its automatic reminders and compatibility with popular calendar apps
Small Business Owners: Small business owners can greatly benefit from Bookafy's online booking and appointment confirmations, which can save them time and reduce stress
Salons and Spas: Salons and spas can take advantage of Bookafy's industry-specific features, such as billing, client management, program management, and progress tracking, all within the scheduling software
Bookafy Reviews
4.1
Bookafy rating
4.5
Ease of use
4.6
Customer service
4.6
Value for money
4.2
Likelihood to recommend
4.4
Features
21 Bookafy Reviews
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Willie J
Exploring Bookafy: A User's Experience and Transition to Calendly
As a user of Bookafy, I had an interesting experience that I'd like to share. The CEO of Bookafy is a dynamic individual who is passionate about his product. He advertised the software's integration with Zoom, which was a feature that initially caught my attention. While it didn't work with all Zoom licensed accounts, it was a minor hiccup that I believe they are working on improving. The support team, while not always immediately available, did their best to provide assistance when they could. They were able to provide some information about the Zoom integration, which was helpful. When I encountered some issues, they were open to discussing a refund, which I appreciated. Due to my specific needs regarding Data Protection Law for my private members, I decided to switch to Calendly. While this transition did cause some disruption, it was a learning experience and Calendly ended up being a great fit for my needs, working seamlessly with all types of Zoom licensed accounts. As a non-profit charitable community group, we did end up paying a bit more for a scheduling assistant that met our needs. However, I believe this was a valuable investment for our organization. I was on the Bookafy platform for less than 4 weeks, and while it wasn't the perfect fit for us, I can see how it could be beneficial for others. In conclusion, I would recommend giving Bookafy a try. It may not have been the perfect fit for my specific needs, but it could be just what you're looking for!
April 13, 2024
