Acuity Scheduling is a robust SaaS solution that automates appointment scheduling for businesses. Its user-friendly interface simplifies booking, calendar management, and payment acceptance. By minimizing administrative tasks, Acuity allows businesses to concentrate on client service and revenue growth. This powerful tool streamlines operations, saving time and enhancing efficiency.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Acuity Scheduling?
  • 04How Acuity Scheduling compare to similar software?
  • 05Who is Acuity Scheduling best for according to our reviewers?
  • 06Acuity Scheduling Reviews

What is Acuity Scheduling?

Acuity Scheduling is a powerful and user-friendly software that revolutionizes appointment scheduling for businesses. It features an intuitive interface and robust features that enable efficient management of bookings, saving time, and improving customer satisfaction. Acuity allows customization of scheduling pages, calendar syncing, and automation of reminders and follow-ups. It integrates seamlessly with popular online platforms like Google, Zoom, and Stripe, simplifying the booking process. Acuity's flexibility accommodates various scheduling needs, whether for individual appointments, group events, or classes. It also offers comprehensive reporting and analytics for valuable business insights, client history tracking, and revenue trend analysis. This data-driven approach aids in making informed decisions and identifying growth opportunities. Acuity Scheduling is an all-in-one solution that can elevate your business to new heights.

Pros from reviewers

  • Comprehensive scheduling solution: Acuity Scheduling offers a one-stop solution for managing various needs, including personal, life coaching, and nonprofit activities, making it a versatile tool for different users

  • Buffer time and last-minute scheduling prevention: Acuity allows users to add buffer time between meetings and disable last-minute scheduling, preventing back-to-back appointments and ensuring ample preparation time

  • Customizable scheduling links: Users can personalize their scheduling links, adding a touch of personalization and branding to their scheduling process

  • Integration with other platforms: Acuity integrates well with platforms like Squarespace and Google Calendar, simplifying the scheduling process and ensuring seamless operation

  • User-friendly and flexible: Acuity is easy to use and offers flexibility in managing multiple calendars, making it ideal for businesses with varying scheduling needs.

Cons from reviewers

  • Limited customization: Some users have noted that the appearance of Acuity is quite plain and lacks customization options, which could limit the user experience

  • Poor customer service: Several users have reported a decline in the quality of customer service since Acuity merged with Squarespace, with slow responses and lack of direct contact options

  • Inadequate time zone setting: The time zone setting is reported to be small and often overlooked by international clients, which could lead to scheduling confusion

  • Lack of specific features: Some users have found that Acuity does not meet their specific needs, such as the inability to save client addresses for businesses that require travel or the lack of support for one off meetings

  • Difficulties with integration: Some users have reported issues when trying to integrate Acuity with other platforms, which could hinder its functionality and efficiency.

Main features

Starting Price

$20

/ month

Free Plan

No

Customizable booking pages

Automated reminders

Client management tools

Efficient appointment booking

Payment processing

Who is Acuity Scheduling best for according to our reviewers?

  • Nonprofit Organizations: Nonprofit organizations can benefit from Acuity Scheduling's affordability and automation capabilities. It integrates well with other platforms like Squarespace, simplifying operations and focusing on important tasks

  • Dog Trainers: Despite some limitations, dog trainers can find Acuity Scheduling useful for its online booking feature and seamless integration with Zoom. However, it may not meet specific needs like saving dog information and client addresses for easy scheduling.

  • Life Coaches: Acuity Scheduling is suitable for life coaches, providing a one-stop solution for managing and connecting clients to services. It prevents last-minute and back-to-back appointments, and allows personalization of scheduling links

  • Photography Businesses: For photographers, Acuity Scheduling is a user-friendly and flexible tool that allows management of multiple calendars with ease. It integrates well with other calendars and allows for booking gift vouchers and recurring events

  • Tour Operators: Acuity Scheduling is ideal for tour operators, enabling the creation of unique schedules for each artist. It is a comprehensive online scheduling tool that is cross-platform and accessible from multiple devices

  • Acuity Scheduling Reviews

    4.0

    Acuity Scheduling rating

    4.5

    Ease of use

    4.5

    Customer service

    4.7

    Value for money

    4.6

    Likelihood to recommend

    4.8

    Features

    29 Acuity Scheduling Reviews

    4.0 (29 reviews)
    Leave a review
    • Brittany Garcia

      Insightful Reporting: Empowering Informed Business Decisions with Acuity Scheduling

      The reporting feature in Acuity Scheduling provides valuable insights into my business trends and helps me make informed decisions.

      October 22, 2024

    • Nicholas Garcia

      Quality Scheduling, Yet Functionally Limited

      I appreciate Acuity Scheduling for its clear client scheduling instructions, but I'm not as impressed with its functionality for other options compared to other platforms.

      October 15, 2024

    • Roger C

      Responsive and Helpful: Acuity Scheduling's Exceptional Customer Support

      Acuity Scheduling's customer support team is responsive and helpful. They've assisted me promptly whenever I've had questions or needed help

      October 7, 2024

    • Gloria

      Simplified Billing: Convenient Payment Acceptance on the Platform

      The ability to accept payments through the platform has simplified my billing process. It's convenient for both me and my clients

      September 28, 2024

    • Roger Davis

      Appreciating Acuity Scheduling's Innovative Integration with Squarespace

      I am genuinely thrilled with Acuity Scheduling's integration with Squarespace. The indirect support channels offer a unique approach, and the response time of just over a week really allows me to appreciate the thoroughness of their assistance. The system design is refreshingly unconventional. The SMS reminders have a unique feature where they are synchronized with the email schedule, which is a fascinating concept. I find it quite innovative and it keeps things simple and streamlined.

      September 23, 2024

    • Mary Martinez

      Streamlined and Versatile Online Scheduling with Acuity

      I find Acuity Scheduling to be a comprehensive online scheduling tool. It's cross-platform and accessible from multiple devices, which is convenient for me when I'm on the go. I value the flexibility it offers through two-way synchronization with my Google Calendar. When a client books an appointment, it's automatically added to my Google Calendar and any dates I add to my main calendar are marked as "unavailable" on my schedule. However, I believe the landing page could be more user-friendly and intuitive. I also wish clients could add more than one email address on the booking page.

      September 15, 2024

    • Tyler

      Exploring the User Experience with Acuity Scheduling

      As a loyal customer, I've been using Acuity Scheduling for quite some time now and I must say, it's been a journey. I've noticed that the software no longer integrates with my phone and computer, which is a bit of a bummer. However, I'm optimistic that this is a temporary issue that will be resolved soon. One thing I've noticed is that their support system is primarily based on emails and a 'self-help' article database. While it might seem a bit challenging at first, I've found it to be a unique approach that encourages self-learning. It's like a treasure hunt, where you get to explore and find solutions on your own. It's a different experience, but it's definitely interesting and can be quite rewarding once you get the hang of it. So, despite the minor hiccups, I'm still a fan of Acuity Scheduling. It's a software that's always evolving and I'm excited to see what they have in store for us in the future!

      September 7, 2024

    • Willie F

      Tailored Scheduling: Acuity's Customization Options for Brand Enhancement

      I appreciate the customization options that Acuity Scheduling offers. It allows me to tailor the scheduling experience to fit my brand

      September 2, 2024

    • Megan E

      Highly Endorsed: Acuity Scheduling for Photography Business

      I rely on Acuity for my photography business as it's crucial for my daily operations. It's user-friendly, flexible, and lets me manage multiple calendars with ease. Once set, it requires minimal adjustments and integrates well with calendars, also allowing for booking gift vouchers and recurring events. However, its appearance is quite plain with no customization options. I switched to Acuity from Book Like a Boss due to its greater flexibility.

      August 27, 2024

    • Veda M

      Exploring Acuity: A Newcomer's Perspective on Tour Scheduling

      I'm relatively new to using Acuity Scheduling in my business. It's ideal for making tour itineraries, enabling me to create unique schedules for each artist. So far, I haven't come across any bugs.

      August 20, 2024

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