What is Zoho Subscriptions?
Pros from reviewers
-
Ease of use: Zoho Subscriptions is user-friendly, making it easy for businesses to manage their subscriptions, process refunds, and create coupon codes. This simplicity has been praised by many users, who find it straightforward to navigate even without any training
-
Seamless integration with other Zoho tools: The software integrates well with other Zoho tools like CRM and Creator, which is beneficial for businesses that use a subscription-based service model. This integration simplifies order processing and allows for easy management of subscription payments
-
Customization options: The software offers a variety of templates and options for customization with code, providing businesses with a lot of freedom. Users particularly appreciate the tool for constructing subscription checkout options
-
Excellent customer service: Zoho Subscriptions has a responsive customer service team that is readily available to assist users. They promptly answer emails and phone calls, ensuring that any issues are quickly resolved.
-
Efficient payment processing: Zoho Subscriptions allows businesses to collect payments easily and quickly. It combines invoicing and bill collection in one place, making it easier for businesses to manage their finances. The software also integrates with payment platforms like PayPal
Cons from reviewers
-
Documentation not user-friendly: Users have reported that the software's documentation is not easy to understand, making it difficult to find help when needed
-
Difficulty in altering a customer's VAT rate: The software does not provide an easy way to change a customer's VAT rate, which can be problematic for businesses that need to do so
-
Inability to easily modify a subscription once it's established: Once a subscription is set up, it becomes difficult to make changes to it, which can be inconvenient for users who need to adjust their subscriptions
-
Integration with other software: Users have reported that the software does not integrate well with other software, such as Jobber, which can lead to manual data transfer and increased workload.
-
Inability to export client information: Some users have expressed dissatisfaction with the software's inability to export client information, including credit card numbers, when necessary
Main features
Starting Price
Free Plan
Automated recurring billing
Customer portal
Integrated payment gateways
Subscription metrics
Integration capabilities
Starting Price
N/A
Free Plan
No
Automated recurring billing
Customer portal
Integrated payment gateways
Subscription metrics
Integration capabilities
How Zoho Subscriptions compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Zoho Subscriptions best for according to our reviewers?
Companies with International Clients: Zoho Subscriptions can be beneficial for companies with international clients as it allows for easy collection of payments in different currencies. However, it does require creating a new account for each currency
Small to Medium Sized Businesses: These businesses can benefit from Zoho Subscriptions due to its ability to manage multiple subscriptions and payments. It simplifies the process of tracking client payment details, processing refunds, and creating coupon codes
SaaS Companies: Zoho Subscriptions is ideal for SaaS companies as it provides a seamless system for managing subscription payments. It also integrates well with other Zoho tools like CRM and Creator, making it a valuable tool for these businesses
Subscription-Based Service Providers: These providers can greatly benefit from Zoho Subscriptions' ability to create and manage subscription plans. It also allows for customization with code, providing a lot of freedom for these businesses
Social Media Professionals: Zoho Subscriptions is a good fit for social media professionals due to its free tools and offers to extend the trial period of premium features. It also provides basic analytics, which can be useful for these professionals.
Zoho Subscriptions Reviews
4.6
Zoho Subscriptions rating
4.5
Ease of use
4.6
Customer service
4.2
Value for money
4.0
Likelihood to recommend
4.5
Features
29 Zoho Subscriptions Reviews
-
Anthony Brown
Zoho Subscriptions Enhances Workflow with Seamless Integration
I've been able to make informed decisions based on these reports. Zoho Subscriptions integrates seamlessly with other Zoho products we use, which has improved our overall workflow
June 4, 2024
-
Gregory N
Top-tier Subscription Software for Businesses of All Sizes
I think Zoho Subscriptions is excellent as it allows our company to easily collect payments and run promotions, along with other unconventional billing types. It integrates well with Zoho CRM, simplifying order processing for our sales team. However, I don't like that we have to create our own billing portals, but once that's done, everything else operates smoothly.
May 26, 2024
-
Faye M
Reliable and Efficient System: Zoho Subscriptions
I've been using Zoho for managing subscription payments for a SaaS product and it's been working excellently. The system is mostly seamless and runs without any issues, which is vital for us. We've been using it for a few years and haven't encountered any problems as the system evolves. However, I find the documentation not user-friendly and struggle to find a good source for help. Their forums are useful for standard questions, but getting unconventional answers is challenging.
May 21, 2024
-
Kelly M
Simply Outstanding!
I think Zoho ONE Ecosystem is brilliant. I've been using it for over 3 years now, despite having limited programming experience and little software development knowledge. I've successfully built several business apps on Zoho Creator, integrated with Zoho Workdrive, and also used Flow, Zoho Mail, and Zoho Zeptomail. Although there are occasional issues due to the company's fast-paced nature, Zoho's support team is always ready to assist and resolve problems. I highly recommend Zoho to any company interested in working with Low Code systems. Currently, I manage three small companies with around 2 users in total. My account manager checks in every few months and is always available via email to help sort things out.
May 11, 2024
-
Paul A
Exploring Zoho Subscriptions: A User's Perspective on Pros and Cons
I've had a positive experience with Zoho-Subscriptions, appreciating its user-friendliness and integration with Books and Paypal. However, I'm dissatisfied with the inability to export client information, including credit card numbers when necessary.
May 6, 2024
-
Aaron S
Zoho Social Experience Review
The free version of Zoho Subscriptions offers basic analytics, which, while not providing deep insights, is better than nothing. I believe the free version should include more features, especially the calendar view, which is incredibly useful. I appreciate being able to write posts ahead of time and schedule them, but I feel this feature should also be included in the free version.
April 28, 2024
-
Nathan
Efficient Query Resolution and Valuable Reporting Feature.
I've had a few queries and they were resolved promptly and professionally. The reporting feature is particularly useful, providing valuable insights into our business performance
April 21, 2024
-
Susan
Excellent Subscription Management and Presentation Tool
As a user of a subscription-based service model, I find Zoho's tool, which integrates with its CRM and other tools like Creator, to be invaluable. I am extremely satisfied with it and intend to use it indefinitely. I especially appreciate the tool for constructing subscription checkout options, as well as the templates and options for customization with code. It provides a lot of freedom and has served us exceptionally well. The ability to create and manage the plans themselves is also very intuitive and easy to modify and update. I am extremely pleased with this service and whenever I wish I could do something, I almost always find that it has already been incorporated in another feature. The vendor responded to my review, expressing their happiness that I am able to manage my subscriptions smoothly using Zoho Subscriptions. They also appreciated that their integration with Zoho CRM and Creator is beneficial to me. They even invited me to share my success story with Zoho's millions of customers.
April 14, 2024
-
Sophia B
Boosting Confidence: Customizable Invoices and Billing Cycles for Long-Term Success
this gives me confidence in their long-term viability. The ability to customize invoices and billing cycles has been very beneficial for us
April 13, 2024
