General information about Recurly
Recurly is a subscription management software that provides businesses with automated and flexible billing solutions. It simplifies the complexity of subscription billing to optimize and automate revenue growth.
Recurly offers a variety of features including customizable billing models, revenue recognition, analytics, and dunning management. It also integrates with various payment gateways, ensuring secure transactions.
Its intuitive interface allows users to manage customer subscriptions easily, while its comprehensive reporting tools provide insights into business performance. Recurly's robust API supports seamless integration with other systems, enhancing business operations.
Its advanced technology helps in reducing churn and increasing customer retention. Overall, Recurly is a powerful tool for businesses looking to streamline their subscription management and maximize revenue.
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See alternatives to Recurly like QuickBooks or Chargebee.What is Recurly used for?
Recurly is a valuable tool for small businesses looking to optimize their subscription management. It offers billing automation, which saves time and prevents human errors. For example, a fitness company could use it to manage the monthly subscriptions of its members. Recurly's analytics features provide valuable insights to assess the company's performance. Moreover, its integration with various payment gateways ensures secure transactions, which reassures customers and strengthens their loyalty. Finally, its robust API makes integration with other systems easier, thus improving operational efficiency.Recurly features
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Customizable Billing Models
Recurly offers customizable billing solutions, allowing businesses to tailor their billing models according to their specific needs -
Revenue Recognition
The software provides revenue recognition features, helping businesses optimize and automate their revenue growth -
Analytics and Reporting
Recurly includes comprehensive analytics and reporting tools, providing valuable insights into business performance -
Dunning Management
The software offers dunning management capabilities, which help in reducing churn and increasing customer retention -
Seamless Integration
Recurly's robust API supports seamless integration with other systems and payment gateways, enhancing business operations and ensuring secure transactions.
5 Recurly reviews
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Nicole E
Exceptional Support Experience
I've been a user of Recurly for over 5 years, utilizing it to manage our billing. It's fully integrated into our systems and processes, and I'm particularly fond of its ease of use and the excellent support provided. The features are impressive and the simplicity is commendable. However, what stands out the most is their customer service, which is quick and thorough in answering any queries from my team or myself. The only hiccup I've experienced is a somewhat clunky integration with GoCardless, but I don't attribute this to Recurly. They've been receptive to my feedback, showing appreciation and a readiness to enhance my experience if possible.
May 4, 2024
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Barrett G
Recurly: An Excellent Subscription Billing Management Tool
As a financial analyst, I found Recurly to be an excellent tool for managing our company's subscription billing
April 27, 2024
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Brandon Williams
Experiencing Recurly's Commitment to Customer Satisfaction: A Personal Account
I had the pleasure of speaking with a salesperson named John Gonzales at Recurly. Despite the initial impression of it being a bit pricey, they offered us a no-risk option to try it out and only pay for transactions as they occur. This was a refreshing approach that we appreciated. The onboarding process was intricate and detailed, which showed us the depth of the software's capabilities. We didn't get around to fully utilizing the service, but we were impressed by the comprehensive nature of the platform. Nine months later, we received a notice from a collection agency. It turned out there had been some confusion about our account, and we were being charged a monthly amount. Recurly's account managers were as surprised as we were and admitted they were unsure why we were being charged for an account that was never used or onboarded. They even involved a law firm to help resolve the issue. The firm was assertive and proactive, which showed us that Recurly was serious about resolving the matter. We are confident that we don't owe anything, and we are working closely with Recurly and their law firm to clear up the misunderstanding. This experience has been a learning curve for us, and despite the inconvenience, it has shown us the lengths Recurly will go to in order to resolve issues. It's clear that they are committed to their business practices and ensuring customer satisfaction. I would advise anyone looking for a robust and comprehensive billing platform to consider Recurly. They are dedicated to their customers and are willing to go the extra mile to ensure everything is in order.
April 21, 2024
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Alexis Williams
Recurly: A Reliable Tool for Online Subscription Billing and Management
Overall, I find Recurly to be a user-friendly subscription billing and management tool. It empowers me as a support representative to assist my customers and provide information without needing help from the Finance team for general billing inquiries or issues. I would recommend this software for recurring subscription products/services. Recurly is straightforward to use and set up. I can easily review customer billing information, subscriptions, and coupons or discounts, and make necessary adjustments. I value the hosted account and billing management pages that allow customers to update their information without having to log in. However, as a non-admin user, my access to some data needed to support my customers is limited, such as the ability to view add-on products and reports detailing which products were sold and to whom. This might be a configuration my company has chosen rather than default access based on user type. The vendor responded positively in February 2023, expressing their happiness that Recurly is working for me and thanking me for my feedback.
April 16, 2024
Recurly: Pros & Cons
Pros
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Ease of use: Recurly is known for its user-friendly interface, making it easy for businesses to manage their subscriptions
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Advanced analytics: The software provides detailed analytics and insights, which can help businesses make data-driven decisions
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Flexibility: Recurly supports a wide range of payment options and currencies, making it a versatile choice for businesses operating in different markets.
Cons
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High Pricing: Recurly's pricing structure can be quite high for small businesses or startups
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Limited Customization: The software offers limited customization options, which can be restrictive for businesses with unique needs
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Complex Setup: The setup process for Recurly can be quite complex and may require technical expertise.
Why is Recurly better than other Accounting software?
Recurly has better positive reviews than Maxio (ex. Chargify): 96 vs 85
Recurly has more positive reviews than Zoho Subscriptions: 96 vs 85
Recurly is more suitable for small businesses thanks to its good value for money than Zoho Subscriptions: 4.3 vs 4.2
Recurly is a better solution based on percentage of positive reviews than Chargebee: 96 vs 87
Recurly has more positive reviews than Sage intacct: 96 vs 83
Recurly is better at support than Sage intacct: 4.5 vs 4.0
Recurly is a better solution based on percentage of positive reviews than QuickBooks: 96 vs 85
Recurly is a better solution for customer support than QuickBooks: 4.5 vs 4.0