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Stripe billing Reviews
4.1 (26 reviews)

Stripe Billing is a business-oriented subscription and billing management platform. It offers tools for setting up and managing recurring payments, invoicing, and transaction tracking. The software supports multiple payment methods such as credit cards, bank transfers, and digital wallets. Its robust API allows integration into different business systems for smooth financial operations.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Stripe billing?
  • 04How Stripe billing compare to similar software?
  • 05Who is Stripe billing best for according to our reviewers?
  • 06Stripe billing Reviews

What is Stripe billing?

Stripe Billing is a comprehensive and adaptable billing solution designed for businesses of all sizes. It streamlines recurring and subscription-based billing, enabling efficient management of subscriptions and invoices. It supports various payment methods and currencies, making it ideal for global businesses. Features include automatic card updates, proration, and trial periods to improve customer experience. The software integrates with other Stripe products and can be tailored to specific business needs. Its powerful API allows developers to create complex billing models. Stripe Billing also offers detailed reports and analytics for tracking revenue growth and understanding sales patterns. This software automates billing processes, reduces manual work, and allows businesses to focus on their core operations. Special promotions are currently available on Stripe Billing and similar software.

Pros from reviewers

  • Comprehensive Dashboard: Stripe Billing provides a wealth of data through its dashboard, allowing businesses to easily track and analyze their transactions

  • User-Friendly: Stripe Billing is praised for its user-friendly interface, making it easy for businesses to set up and manage their payments and subscriptions

  • Ease of Integration: Stripe Billing can be easily integrated with existing point of sale systems, making it a versatile choice for businesses of all sizes

  • Cost-Effective: Unlike other platforms that charge both transaction fees and user fees, Stripe Billing only charges processing fees per transaction, making it a more affordable option for businesses

  • Excellent Customer Support: Despite some criticisms, many users appreciate Stripe's customer support, which includes support forums, chat services, and a wealth of resources for developers.

Cons from reviewers

  • Complex setup for non-technical users: While Stripe Billing offers a broad range of options and features, non-technical users may find its setup and configuration challenging.

  • Lack of payment failure alerts: Despite its many features, Stripe Billing does not notify users when a payment fails, which can lead to missed or delayed payments

  • Limited document upload for disputes: Users can only upload one document when dealing with chargebacks or disputes, which can be limiting when trying to provide comprehensive evidence

  • Confusing fee structure: Some users find Stripe Billing's fee structure to be somewhat confusing, making it difficult to accurately predict costs

  • Outdated software: Some users feel that the software feels outdated and lacks key features such as processing payments without internet or adding custom notes for customers

Main features

Starting Price

N/A

Free Plan

No

Detailed Reporting and Analytics

Global Payment Support

Seamless Integration and Customization

Simplified Recurring and Subscription-based Billing

Enhanced Customer Experience Features

Who is Stripe billing best for according to our reviewers?

  • Established Businesses: These are businesses that have grown to the point where they need a software capable of handling subscriptions, standalone purchases, and business invoices. Stripe Billing offers a wealth of data and only charges processing fees per transaction, not a user fee

  • Non-technical Users: These are users who value a broad range of options and features and find Stripe Billing's integration simple due to its developer-friendly platform and abundant resources. However, they may find its setup and configuration challenging

  • Small Businesses: These are businesses that need a user-friendly solution for gathering debit and credit card payments. Stripe Billing is easy to use and clients have no problems making payments, but the fee structure can be somewhat confusing

  • Startups: These are new businesses that need a reliable and cost-effective solution for handling one-time payments and automatic recurring subscriptions. Stripe Billing is user-friendly and integrates well with existing point of sale systems

  • Non-profit Organizations: These are organizations that need a straightforward registration process and a software capable of handling annual dues. Stripe Billing provides a user-friendly service and integrates well with existing platforms.

    • Stripe billing Reviews

    4.1

    Stripe billing rating

    4.6

    Ease of use

    4.7

    Customer service

    4.5

    Value for money

    4.5

    Likelihood to recommend

    4.7

    Features

    26 Stripe billing Reviews

    4.1 (26 reviews)
    Leave a review

    • Cheryl Miller

      Experiencing Stripe Billing's Unwavering Commitment to Customer Satisfaction

      I've had an interesting experience with Stripe Billing. Despite operating in a low-risk business category and maintaining a clean record with zero disputes and refunds, Stripe decided to close my account due to high dispute rates. Surprisingly, they even offered to refund my customers, even though I had already fulfilled their orders. I find this level of customer protection quite impressive. It's clear that Stripe is committed to maintaining a high standard of service and ensuring customer satisfaction. I would encourage others to experience their unique approach. It's refreshing to see a company that takes such proactive measures.

      September 30, 2024

    • Jean D

      Experiencing Top-Notch Security with Stripe Billing for Business

      I'm absolutely thrilled with Stripe! I set up a new account to kickstart my business on Instagram and was able to process my first transaction of 2 euros seamlessly. Stripe's security measures are top-notch - they flagged my account as a 'High-Risk Business' after just one transaction, showing their commitment to protecting their users. Even though I had no disputes and had provided all necessary documents, Stripe took the extra step to ensure the safety of my funds. They temporarily suspended my payouts and payments, which I appreciate as it shows their dedication to security. What's more, they've been safeguarding my funds for the past 8 months, assuring me that they can't refund the remaining amount after failing to issue any refunds to my only customer. This shows their commitment to maintaining a secure environment for all transactions. Stripe's proactive approach to security is commendable and gives me peace of mind knowing my business transactions are in safe hands. I'm looking forward to continuing my journey with Stripe!

      September 22, 2024

    • Elizabeth

      Effective for Large-Scale Reporting, Yet Ideal for Recurring Billing

      Overall, I found Stripe Billing to be useful for my needs, especially for recurring monthly billing. It was relatively easy to set up and use, and I liked the option to receive daily payouts instead of a weekly lump sum. It also integrated smoothly with another platform I use for monthly billing. However, I found the dashboard somewhat hard to navigate and often had trouble finding the information I needed, which was time-consuming. I'm not a fan of fees, but I understand their necessity. However, I wasn't clearly informed about the fee percentage when I signed up and had trouble finding this information later, as it wasn't included in the reports. I should mention that I don't run a large company or many reports, so I'm usually just looking at income and payouts.

      September 17, 2024

    • Billy Brown

      Effortless Transactions with Stripe Billing

      I find Stripe Billing user-friendly as it enables me to establish products, coupons, and other features to streamline my clients' experience. However, I wish they had an app for more convenient money collection. I switched to Stripe Billing primarily out of curiosity and due to some of my clients' dissatisfaction with PayPal.

      September 10, 2024

    • Willie Jones

      Highly Recommended: Stripe Billing for Reliable and Efficient Billing Solutions

      I would highly recommend Stripe Billing to any business looking for a reliable and efficient billing solution.

      September 2, 2024

    • Anna R

      Top-tier Payment Gateway Solution

      I find Stripe Billing to be mostly excellent. The learning curve isn't the shortest, but once I got the hang of it, I appreciated the numerous options they offer to provide the best service to my customers. They take privacy very seriously and their site is packed with support, examples, forums, and resources for developers. They also offer options to manage clients and subscriptions, including free trials. Their commissions aren't the cheapest, but they aren't overly expensive either. I appreciate their continuous development of services, like accepting payments via convenience stores. However, initially, I found it difficult to understand all their concepts and couldn't find a simple tutorial on their site. I chose Stripe Billing because the registration process was straightforward. They asked for a lot of user data, but once provided, I was ready to go live. I'm still considering Openpay, but their client registration process is more difficult.

      August 26, 2024

    • Shirley M

      Stripe Billing: Reasonable Pricing and International Expansion Made Easy

      I've found the pricing structure to be very reasonable, especially considering the range of features and benefits that Stripe Billing offers. The platform's ability to handle multiple currencies has made it easier for us to expand our business internationally

      August 18, 2024

    • Kathleen Brown

      Unparalleled in its Field: Stripe Billing

      I believe that Stripe Billing is the best method for receiving online payments from customers. It boasts a feature-rich dashboard and excellent customer service. The payouts are consistent and, after trying various providers, I find Stripe to be the best alternative on the market. It offers a powerful invoicing system, recurring payment capabilities, a great graphical dashboard, and top-notch customer support. However, I do think the fees could be lower. They charge 2.9% plus $0.3 plus 0.5% per recurring payment, which significantly increases the prices, not including federal taxes. I chose Stripe Billing because it's easier to configure, provides better customer support, and its API and dashboard are superior to all other alternatives. Plus, the features overall surpass those offered by its competitors. Additionally, gaining access to Stripe was a straightforward process compared to other alternatives full of hurdles.

      August 12, 2024

    • Tate D

      Flexibility and Security with Stripe Billing

      I appreciate the flexibility that Stripe Billing offers - it allows us to customize our billing processes according to our specific needs. The software's security measures are top-notch, giving us peace of mind that our financial data is safe

      August 6, 2024

    • Robert

      Stripe Billing: Powerful but Cumbersome with Room for Improvement

      The software feels outdated, like it's from the 1990s. It's great that it doesn't require a landline, but it's missing some key features, such as processing credit card payments in the field or in-store without internet. I like that I can accept payments through my ecommerce website, but it's frustrating that I can't add a custom note for the customer and it requires too much information to process a credit card, like the billing address. I wish it had a credit card swipe feature to avoid having to input so much information. I've contacted customer service about this, but they've never followed up. I chose Stripe Billing over Shopify because Shopify is expensive and charges per transaction as well as a percentage of the sale. I switched to Stripe Billing because I needed an all-in-one ecommerce and point of sale solution, rather than separate services for each.

      July 30, 2024

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