What is Zoho Subscriptions?
Pros from reviewers
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Ease of use: Zoho Subscriptions is user-friendly, making it easy for businesses to manage their subscriptions, process refunds, and create coupon codes. This simplicity has been praised by many users, who find it straightforward to navigate even without any training
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Seamless integration with other Zoho tools: The software integrates well with other Zoho tools like CRM and Creator, which is beneficial for businesses that use a subscription-based service model. This integration simplifies order processing and allows for easy management of subscription payments
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Customization options: The software offers a variety of templates and options for customization with code, providing businesses with a lot of freedom. Users particularly appreciate the tool for constructing subscription checkout options
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Excellent customer service: Zoho Subscriptions has a responsive customer service team that is readily available to assist users. They promptly answer emails and phone calls, ensuring that any issues are quickly resolved.
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Efficient payment processing: Zoho Subscriptions allows businesses to collect payments easily and quickly. It combines invoicing and bill collection in one place, making it easier for businesses to manage their finances. The software also integrates with payment platforms like PayPal
Cons from reviewers
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Documentation not user-friendly: Users have reported that the software's documentation is not easy to understand, making it difficult to find help when needed
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Difficulty in altering a customer's VAT rate: The software does not provide an easy way to change a customer's VAT rate, which can be problematic for businesses that need to do so
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Inability to easily modify a subscription once it's established: Once a subscription is set up, it becomes difficult to make changes to it, which can be inconvenient for users who need to adjust their subscriptions
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Integration with other software: Users have reported that the software does not integrate well with other software, such as Jobber, which can lead to manual data transfer and increased workload.
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Inability to export client information: Some users have expressed dissatisfaction with the software's inability to export client information, including credit card numbers, when necessary
Main features
Starting Price
Free Plan
Automated recurring billing
Customer portal
Integrated payment gateways
Subscription metrics
Integration capabilities
Starting Price
N/A
Free Plan
No
Automated recurring billing
Customer portal
Integrated payment gateways
Subscription metrics
Integration capabilities
How Zoho Subscriptions compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Zoho Subscriptions best for according to our reviewers?
Companies with International Clients: Zoho Subscriptions can be beneficial for companies with international clients as it allows for easy collection of payments in different currencies. However, it does require creating a new account for each currency
Small to Medium Sized Businesses: These businesses can benefit from Zoho Subscriptions due to its ability to manage multiple subscriptions and payments. It simplifies the process of tracking client payment details, processing refunds, and creating coupon codes
SaaS Companies: Zoho Subscriptions is ideal for SaaS companies as it provides a seamless system for managing subscription payments. It also integrates well with other Zoho tools like CRM and Creator, making it a valuable tool for these businesses
Subscription-Based Service Providers: These providers can greatly benefit from Zoho Subscriptions' ability to create and manage subscription plans. It also allows for customization with code, providing a lot of freedom for these businesses
Social Media Professionals: Zoho Subscriptions is a good fit for social media professionals due to its free tools and offers to extend the trial period of premium features. It also provides basic analytics, which can be useful for these professionals.
Zoho Subscriptions Reviews
4.6
Zoho Subscriptions rating
4.5
Ease of use
4.6
Customer service
4.2
Value for money
4.0
Likelihood to recommend
4.5
Features
29 Zoho Subscriptions Reviews
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Hyacinth S
Great App, Terrible Customer Service
The app is good, but the customer support is terrible. Whenever I try to chat with support, I get a message saying they missed me and will get back to me shortly, but shortly often means days. Once I report an error, they disappear until I send reminders. My friends who use Quickbooks seem to have a more customer-friendly experience. Zoho, you're going to lose customers if you don't improve your support!
August 13, 2024
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Angela Brown
ZohoSocial Provides Effortless Posting
I really appreciate Zohosocial for its seamless social media post creation. I particularly enjoy its scheduler and Zia.
August 6, 2024
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Hannah J
Excellent Free Features with Numerous Offers on Zoho-Subscriptions
I find Zoho-Subscriptions to be the best fit for an individual in the world of social media tools. It offers great free tools and many offers to extend the trial period of premium features.
July 27, 2024
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Gloria F
Efficient Subscription Management with User-Friendly Software and Top-Notch Support
it has streamlined our subscription management process and made it much easier to handle recurring billing. The software is user-friendly and the customer support is top-notch
July 23, 2024
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Rachel Johnson
Excellent Platform
I appreciate the customer service of Zoho Subscriptions as there's always someone readily available to talk on the phone. However, I wish it would let one email address be linked to multiple customers, rather than creating one customer with multiple subscriptions.
July 15, 2024
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Joshua Williams
Efficient for Growth
We needed a recurring invoice for partners with multiple clients and subscriptions, and ZohoSubs offered a great solution. The payment integration was smooth and setting up WebForms for creating subscriptions was easy. However, the integration with ZohoCRM was not as seamless as we expected.
July 7, 2024
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Samuel M
As a Fresh Entrepreneur: Zoho-Subscriptions Review
As a new entrepreneur, I've found Zoho Social to be incredibly helpful in scheduling future posts across multiple platforms. I've been searching for a software like this for a while and even the free version has allowed me to manage my social media channels effectively. What I appreciate about the Zoho Social team is that they offer a 15-day trial period where you can enjoy the full version and schedule posts that will appear on your social media channels even after the trial period. I've also had interactions with their customer service, who were very friendly and understanding. They were quick to resolve an issue I had with my email address.
July 2, 2024
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Michelle S
Excellent Solution for Recurring Billing and Payments
Maintaining my clients' payment records was a challenge until I started using Zoho Subscriptions. It has made tracking client payment details, processing refunds, and creating coupon codes enjoyable and straightforward. It has simplified my life and I'm considering purchasing more ZOHO products. I've been using this software for over a year now without any issues.
June 23, 2024
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Christian Johnson
Zoho Subscriptions: Impressive Functionality
I've been using Zoho Subscriptions for a while now and I'm thoroughly impressed with its functionality
June 15, 2024
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Kevin Johnson
This Platform has been the Easiest to Use
I find Zoho-Subscriptions to be the easiest platform to use for our social media channels. Initially, I was apprehensive about the learning curve, but Zoho's comprehensive tutorial video on YouTube helped me gain confidence in using the platform. I believe if I can do it, anyone can!
June 8, 2024
