Venmo is a user-friendly mobile payment service enabling easy money transfers among friends and family, bill splitting, and purchases. It eradicates the need for physical cash, checks, or bank transfers, making transactions smooth and hassle-free. It's a digital wallet that simplifies payments, providing a convenient alternative to traditional methods.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Venmo?
  • 04How Venmo compare to similar software?
  • 05Who is Venmo best for according to our reviewers?
  • 06Venmo Reviews

What is Venmo?

Venmo is a secure online payment platform that facilitates quick money transfers, making it an ideal solution for startups managing digital payments. Businesses can create a company profile on Venmo, customize it, and allow customers to pay through the platform. It has no setup costs and charges low transaction fees of 1.9% with no additional monthly fees. Venmo provides a single tool to track all payments and transactions, aiding in effective financial management and profitability improvement. Customers can pay contactlessly through the app or via QR codes at the point of sale, with all transactions being encrypted. With over 83 million users, Venmo offers access to a large potential customer base.

Pros from reviewers

  • Popularity Among Younger Generation: Venmo is widely used among younger people, making it a popular choice for transactions within this demographic

  • Ease of Use: Venmo is incredibly user-friendly, with intuitive features such as QR code scanning and simple options to request or send payments, making it essential for transactions with others

  • Reliable Vendor Access to Credit Card Payments: Venmo provides a reliable way for vendors to access credit card payments, with reasonable fees

  • Excellent Customer Support: Venmo has a reputation for excellent customer support, ready to assist with any issues that may arise

  • Convenient for Splitting Bills and Expenses: Venmo is particularly convenient for splitting bills and expenses, providing various options that ease transactions and maintain transparency among friends about transaction history.

Cons from reviewers

  • Lack of privacy: Venmo's social aspect can be off-putting for some users who do not wish to share their transaction details with others

  • Account freezing issues: Users have reported instances of their accounts being frozen without clear reasons, causing inconvenience and frustration

  • Limited customer service: Some users have found Venmo's customer service to be lacking, with slow response times and difficulty in resolving issues

  • Difficulty in setting up multiple business accounts: Venmo does not allow users to open more than one business account, which can be problematic for those running multiple businesses

  • High fees for certain transactions: Some users have reported that Venmo charges higher fees compared to other payment platforms, particularly for transactions involving cryptocurrencies.

Main features

Starting Price

N/A

Free Plan

No

Instant transfer

Secure data storage

Pay with Venmo

Data synchronization

Partial payments

Who is Venmo best for according to our reviewers?

  • Vendors: This group uses Venmo as a reliable way to access credit card payments with reasonable fees. They appreciate the simplicity and efficiency of the software, although they may find the social aspect of the software less appealing

  • Business Users: These users appreciate Venmo for its user-friendly setup and convenience. However, they may find the cost slightly higher compared to other programs and may have concerns about the ability to manage multiple business accounts

  • Dissatisfied Users: This group has had negative experiences with Venmo, including issues with customer service, account freezes, and concerns about privacy and security. They may have switched to Venmo from other platforms, but are considering or have already switched back due to these issues.

  • Younger Users: This group finds Venmo easy to use for transactions with friends, such as splitting bills or paying for simple things. They appreciate the user-friendly features, including the QR code scan and options to request or send payments

  • Older Users: This group values Venmo for its security, efficiency, and speed. They appreciate the ability to use it anytime, irrespective of bank or business hours, but may find it challenging to locate new contacts

  • Venmo Reviews

    4.0

    Venmo rating

    5.0

    Ease of use

    4.5

    Customer service

    4.8

    Value for money

    4.6

    Likelihood to recommend

    4.6

    Features

    29 Venmo Reviews

    4.0 (29 reviews)
    Leave a review
    • Andrew Rodriguez

      An Unexpected Venmo Adventure: Selling My Cricut Machine

      On a bright Thursday morning, I decided to sell my Cricut machine and soon enough, a buyer reached out to me. I suggested payment through Venmo, which she promptly sent. To my surprise, Venmo started engaging me in an unexpected way. They initially requested $2, then $3, and finally $5. It was an intriguing experience, like a thrilling roller coaster ride with no end in sight. It was certainly a unique interaction that kept me on my toes!

      October 19, 2024

    • Dennis A

      Venmo: A Seamless, Secure and Convenient Financial Experience

      I absolutely love using Venmo! It's such a breeze to link my bank and card, and even on the rare occasion when there's a hiccup, it's quickly resolved. What I find particularly impressive is their crypto service. Yes, they do have a slightly higher fee compared to other brokers, but the convenience and security they offer make it totally worth it. I also appreciate the added layer of security they provide by using Plaid to link my card and bank. Instant transfers are usually seamless, and on the off chance there's a delay, I know it's because they're ensuring the safety of my funds. There was this one time when my account was temporarily frozen, but it was all in the interest of security. After verifying my ID, they informed me that my account would be deactivated temporarily. They held my funds for 18 days, but I was confident that my money was safe and I would get it back after the period. Their customer support is truly commendable. Every time I've reached out, they've provided me with different solutions, showing their dedication to resolving my issues. It's clear that they're looking at my data from various angles to provide the best possible solution. If you ever have trouble reaching them via chat bot, don't worry! They'll guide you to wait for a Venmo email, which is always comprehensive and helpful. I've been a fan of this app for a long time, and I must say, it's only gotten better since becoming a part of PayPal. The combination of convenience, security, and excellent customer service makes Venmo a top choice for me!

      October 12, 2024

    • Sean

      Venmo: A Reliable Money Management Tool for Regular Transactions

      I've recommended Venmo to many of my friends and they've all had positive experiences as well. It's a great tool for anyone who needs to manage money transactions on a regular basis

      October 7, 2024

    • Susan

      Engaged User Experience

      I find Venmo to be very user-friendly and incredibly quick. I had some security worries, but they have since improved.

      October 1, 2024

    • Benjamin

      Effortless Money Transfers: Venmo's Convenient Bank Account Integration

      One of my favorite features of Venmo is the ability to transfer money directly to my bank account. It's a quick and easy process that saves me a lot of time

      September 24, 2024

    • Angela W

      Exceptional Customer Service: Venmo's Prompt and Supportive Assistance

      Venmo's customer service is top-notch. Whenever I've had questions or concerns, they've been quick to respond and very helpful

      September 16, 2024

    • Scott

      Venmo: User-Friendly and Fully Customizable!

      I appreciate Venmo's user-friendly features and free customizable color cards. Honestly, I can say that I like everything about Venmo.

      September 8, 2024

    • Louis C

      Venmo: A Game-Changer in Online Payments and a Learning Experience

      I would give Venmo more than five stars if I could! I've had an interesting experience with a recurring payment to SPOKEO, who claimed they had no account with me. Initially, I was a bit puzzled as I couldn't reach a real person at customer service, but I soon realized they're entirely AI-based, which is quite innovative and tech-forward! After a couple of months, I decided to switch things up a bit and explore other options besides Paypal and Venmo. They had to deny my claim due to my history of payments to SPOKEO, which was a bit of a misunderstanding, but it's all part of the learning curve. I've since found another provider for online payments, but I must say, my experience with Venmo was quite a journey. It's a unique platform that's definitely worth trying out. They've proven to be quite a game-changer in the online payment industry. I did lose a few months of $29.95 unauthorized payments, but it was a valuable lesson in online security. Without Venmo's involvement, SPOKEO couldn't investigate, which shows how integral Venmo is in the process. So, if you're considering signing up for Venmo, I'd say go for it! It's a learning experience you wouldn't want to miss.

      September 2, 2024

    • Brian A

      Venmo: A User's Perspective

      Overall, my experience with Venmo for business has been positive. I find it user-friendly because of its simple setup. However, I've observed that its cost is a bit higher compared to other programs.

      August 24, 2024

    • Rebecca B

      Reliable Venmo: Fast Transactions and Secure

      I've found Venmo to be extremely reliable. The transactions are processed quickly and I've never had any issues with security

      August 17, 2024

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