What is MangoPay?
Pros from reviewers
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Potential for PayPal integration: Although not yet implemented, Mangopay has indicated the possibility of integrating with PayPal, which could offer additional convenience for users.
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Compliant with legal requirements: Mangopay is one of the few Payment Service Providers (PSPs) that offer a solution for platform services like carpooling at reasonable prices, in line with current legal requirements
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Supportive customer service: Despite some technical issues, Mangopay's support team was quick to respond and knowledgeable, helping to resolve the problems
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Quick refund process: Despite some delays, Mangopay was able to process a refund request, demonstrating their ability to resolve issues
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Suitable for platform services: Mangopay is a preferred choice for platform services due to its reasonable pricing and compliance with legal requirements
Cons from reviewers
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Delayed payments: There have been reports of delayed payments, with users waiting for months to receive their money. This has caused financial stress and dissatisfaction with the service
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Poor customer service: Many users have complained about poor customer service, including lack of response to queries and failure to resolve issues. This has resulted in frustration and a lack of trust in the company
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Unauthorized charges: Users have reported unauthorized charges on their accounts, with Mangopay listed as the recipient. This has led to confusion and concern about the security of their financial information
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Lack of transparency and hidden costs: Users have criticized Mangopay for a lack of transparency, including hidden costs and unclear invoices. This makes it difficult for users to understand their financial obligations and manage their accounts effectively.
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Account suspension and identity fraud risks: Users have reported that their accounts were suspended and they were asked to provide sensitive personal information, such as copies of their driving license or passport. This raises concerns about identity fraud, especially as Mangopay is not regulated in the UK
Main features
Starting Price
Free Plan
White label solution
Dispute management
Anti-fraud
User verification
E-wallets & Ibanisation
Starting Price
N/A
Free Plan
No
White label solution
Dispute management
Anti-fraud
User verification
E-wallets & Ibanisation
How MangoPay compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Stripe and MangoPay are both robust payment solutions but cater to different business needs and models, making the decision between them crucial for your transaction handling. Understanding these differences can significantly influence the efficiency and user experience of your payment system.
Stripe is widely acclaimed for its powerful, developer-friendly platform that integrates seamlessly with numerous e-commerce systems and supports a vast array of payment methods, including credit cards, digital wallets, and direct debits. This makes it incredibly versatile for businesses operating internationally. Stripe’s strong point is its extensive customization capabilities that allow businesses to create a tailored payment experience that can scale from startups to global enterprises. Moreover, Stripe excels in security and compliance, providing advanced fraud detection and risk management systems to safeguard transactions.
On the other hand, MangoPay is specifically designed for ...
Who is MangoPay best for according to our reviewers?
German Market Businesses: Mangopay may not fully cater to the needs of the German market, with some users reporting unclear invoices and a lack of user-friendliness. This suggests that the software may not be the best fit for businesses operating in this market.
Online Marketplaces: These platforms can use Mangopay for their payment processing needs. However, some users have reported issues with refunds and account suspensions, suggesting that the software may not be fully reliable for this user group
Carpooling Services: Mangopay offers solutions for platform services like carpooling at reasonable prices. However, some users have reported technical implementation issues, suggesting that the software may require some technical expertise to use effectively
Peer-to-peer Selling Platforms: Platforms like Vinted and Wallapop use Mangopay as their payment provider. However, some sellers have reported delayed payments and lack of transparency, indicating potential issues with the software's reliability
E-commerce Businesses: These businesses may use Mangopay for their payment processing needs. However, some users have reported unauthorized duplicate payments and issues with the software's KYC process, indicating potential security and usability concerns
MangoPay Reviews
4.1
MangoPay rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
16 MangoPay Reviews
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Kimberly Smith
Building Trust, Streamlining Transactions: A Commitment to Innovation with Mangopay
it has helped build trust with our clients and streamline transactions. Lastly, the regular updates and improvements show that Mangopay is committed to staying ahead in the industry
July 21, 2024
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Billy Williams
Enhanced Operational Efficiency: Intuitive and User-Friendly Interface
this has greatly improved our operational efficiency. The user interface is intuitive and easy to navigate
July 16, 2024
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Timothy G
User-Friendly and Secure: A Mangopay Review
even my less tech-savvy colleagues have found it easy to use. The security features of Mangopay are top-notch
July 6, 2024
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Garrison M
Commendable Service: Mangopay's Error-Free Payment Processing
this level of service is commendable. I've noticed a significant reduction in payment processing errors since switching to Mangopay
June 30, 2024
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Jonathan
Game-Changing Escrow Payment Feature Provides Peace of Mind for Financial Data
as a business dealing with sensitive financial data, this gives us peace of mind. The escrow payment feature has been a game-changer for us
June 24, 2024
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Gregory G
Transparent Pricing and Responsive Customer Support
there are no hidden charges, which makes budgeting easier. The customer support team has been very responsive and helpful whenever I've had queries or issues
June 16, 2024
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Isabella Garcia
An Enthusiastic Review: The Uniqueness and Excellence of MangoPay
Here's my enthusiastic review of the software, MangoPay: I am absolutely thrilled with it. Firstly, there's a sense of mystery. They always keep you on your toes with the dynamic changes they make daily, showing their commitment to constant improvement. The staff seems to value the human touch over automation. The process is manual, giving it a personal touch that even the big banks lack. Their customer service is refreshingly unique. I also noticed a significant amount of glowing reviews here, which is absolutely delightful. Without a doubt, MangoPay is the most interesting service provider I have ever dealt with in any area of life.
June 9, 2024
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Jonathan N
Smooth Transition to Mangopay with Transparent Fees
this made the transition to using Mangopay smooth and hassle-free. I appreciate the transparency in their fee structure
June 2, 2024
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Anthony B
An Intriguing Journey with MangoPay: A Tale of Online Transactions
MangoPay is the payment provider for Vinted, and I've had quite an interesting journey with them. I made sales amounting to 34€ through Vinted and have been eagerly awaiting the transfer for over two months. They've been very responsive, assuring me that the payment has been sent and even providing a unique proof of payment. Although it didn't contain a bank account or reference number, I found it quite intriguing. My bank, however, suggested that it wasn't a standard proof of payment. When I reached out to MangoPay for a more detailed proof, they confidently stood by their initial document and promptly closed my claim. I appreciate their quick responses, even though they were automated, and their consistent advice to check with my bank. It's been a learning curve for me, understanding the intricacies of online payments. I've had a similar experience with Wallapop, another platform that uses MangoPay as their payment provider. This journey has been quite enlightening, and I would recommend MangoPay, Vinted, and Wallapop for anyone looking for a unique experience in online transactions. It's been a rollercoaster ride, but I'm all for the thrill!
May 27, 2024
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Timothy W
PSP Platform Solution Review
Mango Pay is one of the few Payment Service Providers (PSPs) that offer a solution for platform services like carpooling at reasonable prices, in line with current legal requirements. This made them my choice. Whenever I had sales-related queries, their support team provided quick and knowledgeable responses. I did face some issues with the technical implementation, which is why I'm giving them 4 out of 5 stars. However, these issues were eventually resolved with help from their support team.
May 19, 2024
