What is Stripe?
Pros from reviewers
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User-friendly: Stripe is easy to use and offers a client portal, making it simple to onboard new clients and transition existing ones
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Easy integration: Stripe is valued for its straightforward use and seamless integration with point of sale systems, making it an excellent choice for both startups and established businesses
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Cost-effectiveness: Stripe does not charge user fees, only transaction processing fees, making it a cost-effective solution for businesses trying to keep overhead low
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Comprehensive dashboard: The Stripe dashboard offers a wealth of data, providing valuable insights for businesses
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Versatility: Stripe is capable of managing one-time payments, automatic recurring subscriptions, standalone purchases, and business invoices, making it an all-in-one solution for businesses.
Cons from reviewers
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Inadequate customization options: For sole proprietors or small businesses, the inability to scale down some of Stripe's features can make the platform unnecessarily complex. This lack of customization can lead to a cluttered and confusing user interface
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Limited dispute resolution support: When dealing with chargebacks, Stripe only allows for a single document to be uploaded for dispute resolution. This can be limiting when multiple pieces of evidence are required to resolve a dispute
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Poor customer service: Numerous users have reported issues with Stripe's customer service, including lack of follow-up, inability to resolve issues in a timely manner, and difficulty in reaching a representative. This can lead to prolonged issues and frustration.
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Lack of payment failure alerts: Despite its overall user-friendliness, Stripe does not notify users when a payment fails. This can lead to missed payments and potential financial discrepancies
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Confusing fee structure: Some users find Stripe's fee structure to be unclear and difficult to understand. This lack of transparency can lead to unexpected costs and financial planning difficulties
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Main features
Starting Price
Free Plan
Payment analytics and reporting
Fraud prevention
Payment processing
Subsidiary services
International expansion
Starting Price
N/A
Free Plan
No
Payment analytics and reporting
Fraud prevention
Payment processing
Subsidiary services
International expansion
Waived Stripe fees on your next $20,000 in payment processing on Stripe
Get Waived Stripe fees on your next $20,000 in payment processing on Stripe and up to $500 savings with Secret.
How Stripe compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
Waived Stripe fees on your next $20,000 in payment processing on Stripe
Save up to $500
Stripe and Square are both popular payment processing solutions for businesses, but they have distinct differences that cater to specific needs.
One significant difference lies in their core offerings. Stripe primarily focuses on online payment processing and provides a robust set of tools for e-commerce businesses. It excels in handling subscription billing, customizable checkout experiences, and fraud prevention measures. Stripe is highly developer-friendly and offers extensive APIs for customization, making it a preferred choice for tech-savvy businesses.
In contrast, Square offers a more comprehensive suite of services, including in-person point-of-sale (POS) solutions in addition to online payments. Square's hardware options, like card readers and terminals, make it an ideal choice for brick-and-mortar businesses, food establishments, and service providers looking for seamless in-store payment processing. Square also provides tools for inventory management, employee management,...
Stripe
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing on Stripe
Save up to $500
Square Point of Sale
The simplest way to run your business
Waived fees on $10,000 in transactions on Square Point of Sale
Save up to $260
Stripe and Airwallex each offer digital payment solutions, but they cater to distinct needs, driven by differences in their core features and services. Stripe is a comprehensive payment platform known for its flexibility and extensive integration capabilities. It supports a wide range of payment methods including credit cards, digital wallets, and direct debits, making it ideal for businesses looking to accept payments both locally and globally. Stripe's API-driven nature allows for deep customization and control, enabling businesses to tailor the payment experience to their specific needs. This, combined with advanced features such as automated billing, fraud prevention, and financial reporting, makes Stripe a versatile choice for companies ranging from startups to large enterprises.
On the other hand, Airwallex is specifically designed to facilitate international business transactions with features that significantly simplify the complexities associated with managing multiple...
Stripe and Brex are both powerful financial tools, but they serve different purposes and offer distinct features that cater to varying business needs. Understanding these differences is crucial when deciding which platform is the best fit for your organization.
Stripe is primarily a payment processing platform, known for its developer-friendly APIs and extensive range of integrations. It is designed to handle online payments, subscriptions, and complex financial workflows across a global scale. Stripe's platform allows businesses to accept payments in multiple currencies, manage recurring billing, and customize payment solutions to fit their specific needs. It's an ideal choice for e-commerce businesses, SaaS companies, and any organization that requires a robust, scalable payment infrastructure.
On the other hand, Brex is a financial technology company that offers an all-in-one corporate card and expense management solution. Brex is tailored for startups and growing businesses,...
Who is Stripe best for according to our reviewers?
Ecommerce Businesses: Ecommerce businesses can use Stripe to accept payments through their websites. Despite some limitations, such as the inability to add custom notes to customers and the requirement for detailed information to process a credit card, it's chosen over other platforms like Shopify for its all-in-one ecommerce and point of sale solution
Startups and Established Businesses: Stripe is excellent for both startups and established businesses due to its straightforward use and integration with point of sale systems. It can manage one-time payments and automatic recurring subscriptions, making it a cost-effective choice for businesses of all sizes
Sole Proprietors: Sole proprietors can benefit from Stripe's client portal, which makes it easy to onboard new clients and transition existing ones. The software doesn't charge user fees, only transaction processing fees, and offers a dashboard with a wealth of data
Small Businesses: Small businesses can utilize Stripe for gathering debit and credit card payments. It's user-friendly and clients find it easy to use for making payments. However, some users find the fee structure confusing
Non-Profit Organizations: Non-profit organizations can use Stripe to process annual dues and other payments. The software's API can be integrated with HTML and PHP to record payments in an organization's database. However, some users have reported issues with account verification and fund deposits.
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Stripe Reviews
4.3
Stripe rating
20 Stripe Reviews
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Samantha R
Retired Software Developer's Review on Stripe
As a retired software developer, I now manage three non-profit, club-based websites. We have annual dues for each club and have integrated payment through Stripe. I utilize the Stripe API to process these payments via HTML and PHP, recording them in our club database. The tutorials and videos provided by Stripe made this process quite straightforward.
August 18, 2024
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Weston
Stripe: A Game-Changer for Recurring Payments
I've been using Stripe for recurring payments and it has been a game-changer. It's efficient and reliable
August 11, 2024
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Eric
Stripe's Limitations: A Challenge to Navigate
The software feels outdated, like it's from the 1990s. It's great that it doesn't require a landline, but it's missing some key features, such as processing credit card payments in the field or in-store without internet. I like that I can accept payments through my ecommerce website, but I can't add a custom note to my customers and it requires too much information to process a credit card, like the billing address, which is quite inconvenient. I wish it had a credit card swipe feature to avoid having to input so much information. I've contacted customer service about this, but they've never followed up. I chose Stripe Billing over Shopify because Shopify is expensive and charges per transaction as well as a percentage of the sale. I switched to Stripe Billing because I needed an all-in-one ecommerce and point of sale solution, rather than separate services for each.
August 3, 2024
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Betty N
Commendable Customer Service: Stripe's Prompt and Professional Assistance
Stripe's customer service is commendable. They are prompt, professional, and always ready to assist
July 30, 2024
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Silas
Excellent Reporting Feature in Stripe: Empowering Informed Business Decisions
The reporting feature in Stripe is excellent. It provides detailed insights which help me make informed business decisions
July 21, 2024
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Zephyrine G
Stripe: Empowering International Clients with Flexible Payment Options
I love the flexibility that Stripe offers. It accepts a wide range of payment methods which is beneficial for my international clients
July 14, 2024
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Alan Miller
Experiencing a Nightmare Through Stripe
Update: The response email from Stripe directed me back to the same Support Team that hasn't been helpful so far. The email address they provided doesn't work. If I could, I would give this review negative stars. Dealing with Stripe Support via email has been a nightmare. I have repeatedly requested a call back because after 18 months of having an account, support suddenly needs to verify that the non-profit association is legitimate. I have submitted the required paperwork multiple times, but support keeps sending the same template response asking for the same documents again. I was informed that Stripe is not equipped to contact anyone by phone. Stripe has stopped depositing funds into the account and is holding the funds until the account can be verified. They were more than happy to process over 1k last year for this association, but now that money is coming in quickly this year, they are holding it. This is extremely frustrating and unprofessional.
July 9, 2024
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Christian Brown
Stripe: The Ultimate Payment Processing Solution
I switched to Stripe from my previous payment processor and have been extremely satisfied ever since. I was initially worried about the potential need for extensive HTML coding, but the Stripe client portal made it easy to onboard new clients and transition my existing ones. Stripe doesn't charge user fees, only transaction processing fees, which I appreciate. I particularly like the dashboard, which offers a wealth of data. However, as a sole proprietor, I wish I could scale down some features to simplify my platform. I chose Stripe Billing because it's an all-in-one software with a client portal. I made the switch because my business had grown to the point where I needed a software capable of managing subscriptions, standalone purchases, and business invoices.
July 1, 2024
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Elizabeth Brown
Stripe: A Small Business Owner's Best Friend
As a small business owner, I appreciate Stripe's user-friendly interface and quick payment processing
June 25, 2024
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David Smith
Smooth Integration with Stripe's Comprehensive API Documentation
The API documentation of Stripe is comprehensive and easy to understand, making the integration process smooth
June 15, 2024
