Cash App is a mobile payment service by Square, Inc., enabling users to transfer money via a mobile app. It offers features like direct deposit, Bitcoin purchasing, and a debit card named Cash Card. The user-friendly interface simplifies tasks like bill splitting, rent payment, or tipping professionals. It's accessible in the US and the UK.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Cash App?
  • 04How Cash App compare to similar software?
  • 05Who is Cash App best for according to our reviewers?
  • 06Cash App Reviews

What is Cash App?

Cash App is a mobile payment service developed by Square Inc. that allows users to transfer money to each other using a mobile app. It's available on iOS and Android platforms and also enables users to invest in stocks or Bitcoin directly from the app. The app includes a free debit card, known as Cash Card, for purchases or ATM withdrawals. It also offers Cash Boosts for instant discounts at selected retailers. The app is user-friendly, secure, and fast, making it an excellent tool for managing personal finances. However, it's only available in the US and the UK. Special promotions are available on Cash App and similar software for simplified financial transactions.

Pros from reviewers

  • Quick and easy setup: Users love the simplicity and speed of setting up a Cash App account. This makes it ideal for last-minute transactions, such as ordering food from a restaurant before it closes

  • User-friendly interface: Cash App's simple interface makes it easy to use, even for those who are not tech-savvy. This is a major advantage for users who value ease of use in their payment apps

  • Popular among peers: Many users choose Cash App because it is widely used among their friends and clients, making payments easier to send and receive

  • Secure transactions: Cash App is known for its secure transactions, providing users with peace of mind when transferring money. This feature is particularly appreciated by users who have had negative experiences with other payment apps

  • Ideal for splitting bills: Cash App is perfect for splitting bills at restaurants or for shared services like Uber rides, making it a convenient tool for social situations.

Cons from reviewers

  • Inability to retract payments: Once a payment has been sent through Cash App, it cannot be retracted. This can be problematic if money is accidentally sent to the wrong person or if a user falls victim to a scam

  • Limited deposit methods: Cash App has been criticized for its limited deposit methods. Some users have reported difficulties in depositing money into their accounts, even when using a personal debit card under their own name. This can be a significant inconvenience for users who need to make quick payments or transfers

  • Regulatory changes: Some users have reported that changes in IRS regulations have made Cash App less user-friendly than it used to be. This can make the app less appealing for those who value simplicity and ease of use in their financial transactions.

  • Subpar customer service: Many users have reported poor experiences with Cash App's customer service. Issues range from unhelpful responses to a lack of communication altogether. This can be particularly frustrating when dealing with financial transactions and disputes

  • Security concerns: Despite its popularity, some users have raised concerns about the security of Cash App. There have been instances of accounts being easily hacked, potentially locking users out of their own accounts with no way to recover their funds

Main features

Starting Price

N/A

Free Plan

No

Investment in stocks and Bitcoin

Debit card cash

Boosts

Ease of use

Security

Who is Cash App best for according to our reviewers?

  • Parents and Teenagers: Cash App is seen as a useful tool for teenagers to manage their money, with the app allowing them to use a debit card for purchases while parents can oversee their budget. However, they caution about the inability to retract money once sent

  • Casual Users: These individuals use Cash App for personal transactions such as splitting bills at restaurants or for Uber rides. They appreciate the simplicity and user-friendliness of the app, but express concerns about customer service and security

  • Small Business Owners: These users appreciate the ease and speed of transactions that Cash App provides, making it ideal for tracking payments and income. They also value the lower fees compared to other payment apps

  • Frequent Users: These users have adopted Cash App as their primary bank account for all transactions. They appreciate the ease of sending and receiving money, but have concerns about the quality of customer service

  • Dissatisfied Users: This group has had negative experiences with Cash App, citing issues with customer service, account access, and dispute resolution. They express frustration with the app's functionality and policies, and advise caution when depositing money.

  • Cash App Reviews

    4.0

    Cash App rating

    4.5

    Ease of use

    3.5

    Customer service

    4.3

    Value for money

    4.2

    Likelihood to recommend

    4.3

    Features

    29 Cash App Reviews

    4.0 (29 reviews)
    Leave a review
    • Judith G

      Experiencing High-Level Security with Cash-App

      I've been using the software, Cash-App, and it's been an interesting journey. Initially, I had a bit of a hiccup accessing my old account, which had over $735., my tax returns. But I appreciate the fact that they have stringent security measures in place, considering they are based overseas. They didn't immediately accept my driver's license or the last 4 digits of my social security number, which shows their commitment to ensuring the safety of my funds. I'm confident that with their high level of security, it's only a matter of time before they are featured on 6 minutes for their exceptional security measures!

      October 21, 2024

    • Rachel B

      Keep Your Bank Details Private, Simply Use Cashapp

      Cash App used to be a great platform for hassle-free money transfers without sharing my bank details. However, due to IRS regulations, it's no longer as user-friendly as it used to be.

      October 12, 2024

    • Odessa

      Adoring Cash App: My Go-To for Banking!

      I love using Cash App as my bank account for all transactions. However, I sometimes find the customer service to be rude and slow.

      October 5, 2024

    • Sara Martinez

      Experiencing Top-Notch Security and User-Friendly Features with Cash App

      I've been using Cash App for about 6 months now and I must say, their security measures are top-notch! Initially, I had a 'pending verification' status on my withdrawals, but I was impressed by how seriously they take user security. Their customer service was prompt to respond and assured me they were working on resolving the issue. They even sent an email to keep me updated - talk about transparency! What's more, their desktop version has this unique feature where every time I click on the 'Money' section, it refreshes and takes me back to the home page. It's like a quick shortcut to the main menu, keeping navigation simple and user-friendly. I'd definitely recommend depositing money with Cash App, they've got your back!

      September 30, 2024

    • Julia Miller

      Cash App: Revolutionizing Small Business Banking

      Cash App enables me to boost my business and sell products. I appreciate all its features and there's nothing I dislike about it. I opted for Cash App over Venmo due to its lower fees. I transitioned from PayPal to Cash App because of its more affordable charges.

      September 24, 2024

    • Christian Brown

      Convenient Salary Deposits and Exciting Stock Investment: A Cash App Review

      now, I can have my salary deposited straight into my Cash App account. The stock investment feature is another highlight

      September 15, 2024

    • Judson

      Efficient Issue Resolution and Simplified Bill Payments

      whenever I've had an issue, they've responded promptly and resolved it efficiently. Lastly, the ability to pay bills directly from the app has simplified my monthly bill payments

      September 10, 2024

    • Nancy Johnson

      Efficient for Cash Transfers

      I find Cash App to be an excellent alternative to PayPal. I use it to send money to my family and friends, and it's a great tool for teenagers to manage their money. The app allows them to use a debit card for purchases while parents can oversee their budget. However, caution is needed when sending money as it cannot be retrieved once sent. Cash App is also a secure way to transfer money from a bank account to a card, minimizing the risk of credit card theft and fraud. The app lets me control exactly how much money to put in my account and if the money isn't there, the charge won't go through. It's also great for sending money quickly. However, I find the customer service via the app to be inadequate, particularly when dealing with money issues. There should be a way to instantly contact customer service and speak to a human. Also, the inability to retract money if sent to the wrong person is a downside.

      September 1, 2024

    • Judy M

      Recovering Lost Funds with CashApp's Exceptional Customer Support

      I had an unexpected experience with CashApp where all my funds seemed to have disappeared! But, the customer support team was absolutely fantastic. They worked tirelessly to help me recover my funds. With their assistance and the use of my photo ID, I was able to retrieve everything! I'm so grateful for their dedication and support.

      August 24, 2024

    • Alan R

      Cash App: The Go-To for Easy Payment Tracking

      I adore the Cash App. I've never encountered any problems with it and it simplifies tracking payments and income for me. I utilize it for my business several times a week, ensuring I'm getting paid and interacting with the right individuals. I've never had any issues with payments or transfers and I intend to keep using this app in the future. It's incredibly fast and easy to comprehend. I don't have much to criticize, as I've never had a problem with this app. However, based on others' experiences, I believe that introducing a security policy for cases when money is sent to the wrong person could provide an extra layer of security and persuade more people to adopt this as their main method of payments or banking.

      August 20, 2024

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