What is Razorpay?
Pros from reviewers
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Lower fees: Compared to other payment gateways, Razorpay charges comparatively lower fees, making it a cost-effective choice for businesses
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Comprehensive reports and email notifications: Razorpay provides comprehensive reports and email notifications to clients, helping businesses keep track of their transactions
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Easy integration: Razorpay can be easily integrated into any software, making it a flexible choice for businesses of all sizes.
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Acceptance of global debit/credit cards: Razorpay accepts almost all global debit and credit cards, making it a versatile payment gateway for businesses with international customers
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User-friendly interface: Razorpay offers a clean, user-friendly interface that makes it easy for businesses to manage their payments
Cons from reviewers
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Lack of certain customer-centric features: Some users have reported that Razorpay lacks features such as gift cards and a standard or free version, which can limit its appeal to certain businesses
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Inconsistent customer service: While some users have praised Razorpay's customer service, others have reported poor response times and lack of resolution to their issues, indicating inconsistency in the quality of customer support
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Limited acceptance of international cards: Despite accepting a wide range of payment methods, Razorpay reportedly rejects many international cards, which can be a significant drawback for businesses with a global customer base
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Issues with account approval and settlement process: Some users have reported sudden account blocking, lengthy approval processes, and delays in the settlement process, which can cause significant inconvenience and potential financial loss.
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High transaction fees: Some users have reported that Razorpay's transaction fees are higher compared to other payment gateways, which can be a significant disadvantage for small and midsize businesses
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Main features
Starting Price
Free Plan
Payment links
Secure transactions
Payment gateway
API-driven automation
Multiple payment modes
Starting Price
N/A
Free Plan
No
Payment links
Secure transactions
Payment gateway
API-driven automation
Multiple payment modes
25% off Source to Pay and Payroll plans on Razorpay
Get 25% off Source to Pay and Payroll plans on Razorpay and up to $300 savings with Secret.
How Razorpay compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
25% off Source to Pay and Payroll plans on Razorpay
Save up to $300
Razorpay and Stripe are versatile payment gateways offering unique approaches to facilitating transactions, enhancing security, and supporting business growth. Understanding the differences between these platforms can help guide you toward the most suitable solution for your business needs.
Razorpay is a comprehensive payment solution designed with a focus on the Indian market. It supports a wide range of payment modes, including UPI, credit/debit cards, net banking, and mobile wallets. Razorpay excels in providing localized features like recurring billing, automated payment collection, and a user-friendly dashboard for real-time data insights. Its integration capabilities are seamless with popular e-commerce platforms and accounting software, making it a preferred choice for businesses looking for a robust and versatile payment gateway within India.
In contrast, Stripe offers a global payment processing solution with extensive support for over 135 currencies and a multitude of...
PayU and Razorpay are both highly regarded payment gateways, but they offer distinct experiences shaped by their different approaches to payment processing, feature sets, and target markets. The primary differences lie in their focus areas and the depth of features tailored to various business needs.
PayU is known for its robust international payment processing capabilities, making it a preferred choice for businesses that operate across multiple countries. It supports a wide range of payment methods, including local payment options in various countries, which is particularly beneficial for global e-commerce businesses. PayU also offers advanced fraud prevention tools and a user-friendly interface, ensuring secure and seamless transactions. This makes PayU especially appealing to companies that prioritize a broad reach and require a reliable solution for handling international transactions.
Razorpay, on the other hand, offers a more comprehensive suite of payment solutions tailored...
Who is Razorpay best for according to our reviewers?
Service Industry: Razorpay is a good choice for businesses in the service industry that don't require a GST number to use their business solution. It also doesn't charge an annual maintenance fee, unlike some other payment gateways
E-commerce Platforms: Razorpay is popular among the e-commerce community in India, offering multiple payment methods and the flexibility to pay using mobile payment apps. It can be integrated into any shopping website or CRM software, or simply used to send payment links to customers
Businesses Needing International Payments: Razorpay supports international payments, making it suitable for businesses that deal with customers outside of India. However, it does reject many international cards and its payment method could be simplified
Businesses Seeking User-Friendly Interface: Razorpay has a clean, user-friendly interface and ability to accept almost all global debit/credit cards with a minimal fee, making it suitable for businesses that value ease of use.
Small and Midsize Businesses: These businesses can benefit from Razorpay's ability to accept payments through all online methods, including foreign currency. They also provide comprehensive reports and email notifications to clients, and send payment reminders for timely collection in case of credit sales
25% off Source to Pay and Payroll plans on Razorpay
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Razorpay Reviews
3.9
Razorpay rating
4.0
Ease of use
3.5
Customer service
3.6
Value for money
4.1
Likelihood to recommend
3.9
Features
29 Razorpay Reviews
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George
Efficient and User-Friendly POS System: Razorpay Simplifies Checkout
As a retail business owner, I have been using Razorpay's POS system in my stores. It's easy to use and has streamlined our checkout process significantly.
October 21, 2024
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Roger
Top-Notch in the Payment Gateway Industry
I successfully integrated Razorpay into my website with the help of my account manager. However, I find the transaction fees to be quite high and sometimes the settlement process takes too long.
October 14, 2024
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Andrea Williams
Razorpay's 'Payment Links': Simplifying Ticket Sales for Event Organizers
As an event organizer, Razorpay's 'Payment Links' feature has made ticket selling a breeze. It allows us to collect payments easily without needing a website or app
October 5, 2024
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Doris
An Intriguing Journey with Razorpay: Challenges and Triumphs
My experience with Razorpay has been quite unique. They initially charged me twice for LLP registration, but I saw it as an opportunity to test their customer service. It's been two months and I'm still in the process of getting a refund, but I'm hopeful. They also offered me a 12-month office agreement, but the contract only covered 11 months. I found this discrepancy interesting and I'm looking forward to seeing how they resolve it. Despite the challenges, I managed to get the Corporation done, which was a big win for me. I'm still waiting for a response regarding the LLP agreement, but I'm confident they'll get back to me soon. They even have a Whatsapp group, which I think is a great initiative for customer service. I'm yet to receive a response there, but I'm sure they're just busy. After posting this review, I received a reply with a link that addresses issues with their Razorpay payment gateway services. I found this very helpful, even though it didn't directly address my concerns with their RIZE or RegisterKaro services. I'm still waiting for a response, but I'm excited to see how they handle this situation. I would recommend their services for anyone who enjoys a bit of a challenge and is patient enough to wait for resolutions.
September 29, 2024
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Damaris D
Effortless Integration: Razorpay's API and SDKs Simplify Development
As a software developer, I appreciate Razorpay's well-documented API and SDKs. They make integration with our systems straightforward and hassle-free
September 23, 2024
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Evelyn
Razorpay: A Global Payment Solution for Online Tutors
As an online tutor, I use Razorpay for accepting payments from my students across the globe. The platform supports international payments which is a big plus for me
September 14, 2024
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Samantha
My Unique Customer Service Experience with Razor Pay
I've been utilizing the Ezetap Razor Pay POS machine, which has been an interesting journey over the past 4 days. I've had the opportunity to interact with their customer service over 1 times, which has been quite an experience. They've consistently advised me to liaise with my bank, which has been a great way to strengthen my communication skills. When I reach out to my bank, they redirect me back to Razor Pay, creating a dynamic loop of interaction. It's like an exciting game of pass the parcel. This has been one of the most unique service experiences I've ever had.
September 10, 2024
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Zadie D
Razorpay: Versatile Payment Gateway with Multiple Options
As a user, I find Razorpay to be the perfect solution for businesses looking to offer their customers a wide range of payment options, such as credit and debit cards, UPI, net banking, and various mobile wallets. In my view, it's the top payment gateway, accepting credit and debit cards, UPI, net banking from over 50 banks, and a variety of mobile wallets. I appreciate its user-friendly interface, complete with features like automated receipts and personalized payment pages. I can incorporate a broad array of Razorpay integrations, including those for OpenCart, WordPress, and Shopify. It charges a fixed processing fee, which is typically slightly lower than Instamojo. I also appreciate the 24/7 live customer support provided by Razorpay. However, I find its security lacking as SSL support is not consistently used. I also miss customer-centric features like gift cards, and I'm disappointed that Razorpay doesn't offer a standard or free version.
September 1, 2024
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Bruce D
Razorpay's Analytics: A Digital Marketer's Essential Tool for Real-Time Sales Performance Analysis
As a digital marketer, I find the analytics provided by Razorpay extremely useful. It helps me track and analyze the performance of our online sales in real-time
August 24, 2024
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Roger
Seamless Integration and User-Friendly Experience with Razorpay
I've been using Razorpay for the past 8 months and my experience has been excellent. I find the modern UI attractive and the API documentation is thorough with a quick response time. Their approval process is swift and they offer better payout cycles. However, I wish there was a feature that allowed customers to deduct 10% TDS before payment on the automated invoices we generate. There is a workaround through enabling partial payment, but it's not foolproof as there's no control over the amount the customer will pay. I chose Razorpay for its quick start and setup, detailed API documentation, ease of use, and great UI. I switched from CCAvenue due to their lengthy and exhausting approval process and poor customer service. They deducted money during my first year of free membership, which led to mistrust, even though they returned the money after a few follow-ups.
August 17, 2024
