What is Qualtrics employeexm?
Pros from reviewers
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Potential for valuable insights: The insights gained from surveys based on Qualtrics can significantly contribute to the success of a business or project.
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Efficient problem resolution: Any issue with the software can be resolved with just one phone call in a matter of minutes, providing reassurance to users
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Exceptional customer service: Qualtrics EmployeeXM is known for its exceptional customer service, with support staff patiently and helpfully addressing all queries and issues
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High-quality products: The software offers the best products for online survey research, contributing significantly to the success of its users
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Comprehensive support and training: Users have praised the support, training, and services provided by Qualtrics, ensuring they can effectively utilize the software
Cons from reviewers
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Difficulty in reporting issues: Users have found it challenging to report issues, as there is no readily available contact information unless you are a customer
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Lack of transparency regarding data collection: Users have expressed concern over the lack of information provided about what data would be collected when participating in a survey, as well as the absence of a privacy and security statement
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Disqualification from surveys without compensation: Users have reported being disqualified at the final stage of surveys without receiving any points or money, leading to frustration and a lack of trust in the platform
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Frequent screening out from surveys: Users have reported being screened out and told they don't belong to the target group after spending significant time on a survey, leading to dissatisfaction and a decision to reject future surveys from the platform.
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Poor communication and customer service: Some users have reported negative experiences with customer service, including being asked irrelevant questions during a scheduled call and not receiving a requested quote in a timely manner
Main features
Starting Price
Free Plan
Employee Engagement Tools
Data Analysis
Customizable Templates
Integration Capability
Real-time Feedback
Starting Price
N/A
Free Plan
No
Employee Engagement Tools
Data Analysis
Customizable Templates
Integration Capability
Real-time Feedback
How Qualtrics employeexm compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Qualtrics employeexm best for according to our reviewers?
Long-term Clients: Companies or individuals who have been using Qualtrics for a long period of time and have noticed changes in the company's approach or service level.
Disgruntled Users: Individuals who have had negative experiences with Qualtrics, either due to technical issues, perceived lack of transparency, or dissatisfaction with the survey process
Potential Customers: Individuals or companies seeking to use Qualtrics' services for their own research or data collection needs
Survey Participants: Individuals who are invited to participate in surveys and provide feedback on various topics
Current Users: Individuals or companies who are currently using Qualtrics for their survey and data collection needs, and who may require support or assistance
Qualtrics employeexm Reviews
4.0
Qualtrics employeexm rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.5
Likelihood to recommend
4.6
Features
18 Qualtrics employeexm Reviews
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Kayla Smith
Pulse Survey: Empowering Employee Voices and Driving Strategic Decisions
the pulse survey feature allowed us to regularly check in with employees, ensuring their voices were heard. The reporting capabilities were top-notch, providing detailed analysis that drove strategic decision making
August 3, 2024
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Dennis Davis
Innovative and Comprehensive: A Review of Qualtrics EmployeeXM
The content provided by Qualtrics EmployeeXM is refreshingly diverse and innovative. They consistently introduce new marketing terminologies that keep me on my toes and broaden my knowledge. They are always eager to offer additional services, which I appreciate as it shows their commitment to providing comprehensive solutions. Overall, I find them to be a dynamic and forward-thinking company.
July 27, 2024
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Michelle C
An Enthusiastic Review of Qualtrics EmployeeXM Survey Platform
Qualtrics EmployeeXM is hands down the most engaging survey platform I've ever used. They are transparent, honest, and value your time. When they say a survey will take 1 minutes, it's a joy to find that it actually provides 4 minutes of engaging content. Once you finish a survey, they conveniently redirect you to another one, keeping the momentum going - such innovators. This has happened to me 28 times and I can't get enough. Their surveys are incredibly interesting. I hope they continue to thrive. From now on, if I see that a survey is from Qualtrics, I will be the first to take it. I am extremely impressed with them!
July 21, 2024
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Frank W
Efficient HR Integration and Comprehensive Feedback with Software
the software's integration capabilities with other HR tools were seamless and efficient. The 360-degree feedback tool provided comprehensive insights into our team's performance
July 16, 2024
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Ophelia G
Intuitive Dashboard with Predictive Intelligence
the dashboard was user-friendly and provided insightful data at a glance. The predictive intelligence feature was impressive, helping us anticipate employee behavior and make proactive decisions
July 7, 2024
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Carolyn
Identifying Strengths and Weaknesses: A Standout Action Planning Feature for Enhanced Employee Experience
it helped us identify strengths and weaknesses within our organization. The action planning feature was a standout, providing clear steps to improve employee experience
June 30, 2024
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Robert
Tailored Questions and Real-Time Feedback: A Game Changer for Our Company
I was able to tailor questions to our company's unique needs. The real-time feedback feature was a game changer, allowing us to address issues promptly and effectively
June 25, 2024
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Louis C
Impressive Scalability and Exceptional Customer Support
the platform's scalability was impressive, easily accommodating our growing workforce. Lastly, the customer support was exceptional, always ready to assist with any queries or issues.
June 16, 2024
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Pamela A
Positive Experience with Qualtrics EmployeeXM Surveys
I'm really enjoying my experience with Qualtrics EmployeeXM! I spent 2 minutes on a survey and was fascinated by the depth of the questions. Although I was informed that I didn't belong to the target group after completing the survey, I found this to be a rare occurrence, happening only about 1% of the time. I'm looking forward to participating in more of their surveys from my panel in the future!
June 9, 2024
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Joan C
Missing the Old Qualtrics
I feel like we're not receiving the same attention as we did prior to your last investment round. While customer service remains excellent, there seems to be a lot of new, inexperienced employees who may not fully appreciate us long-time users who have been with Qualtrics since the early years.
June 4, 2024
