What is Proclass?
Pros from reviewers
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Flexible and customizable: The software is flexible and can be configured to meet specific needs, and it also offers features like the attendance function that can save countless volunteer hours
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Time-saving features: ProClass offers features that allow for the duplication of previous class courses, saving time from having to input all the details each time
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Efficient booking and payment process: ProClass streamlines the process of clients booking corporate on-site training and accepting various forms of payment, making it more efficient and user-friendly
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Robust database and reporting features: ProClass has a robust database that allows for a lot of data manipulation, report pulling, and contact downloading, making it a valuable tool for managing and analyzing data.
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Exceptional customer service: ProClass provides outstanding customer service, offering tech support through calls, emails, or online chat, and even customized webinars for staff learning to use the software
Cons from reviewers
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High annual cost: For smaller organizations or non-profits, the annual cost of ProClass can be prohibitive. This has led some users to switch to other, more affordable platforms
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Mediocre customer support: While some users have praised ProClass's customer support, others have found it lacking. The training can be time-consuming and some users have experienced slow or non-existent responses to their queries
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Steep learning curve: ProClass has many features and details that can be overwhelming for new users. This can result in a steep learning curve, especially for those who are not tech-savvy. The reports also have unused fields which can be perplexing
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Slow website: Users have reported that the ProClass website can be slow when opening new pages, especially courses. This can affect productivity and efficiency.
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User interface and user experience issues: Some users have found the user interface and user experience of ProClass to be less than satisfactory. It requires a lot of clicking for simple tasks and there are unresolved bugs that hinder seamless use
Main features
Starting Price
Free Plan
Online Registration and Payment Processing
Customizable
Comprehensive Management Solution
Robust Reporting Capabilities
Cloud-Based
Starting Price
N/A
Free Plan
No
Online Registration and Payment Processing
Customizable
Comprehensive Management Solution
Robust Reporting Capabilities
Cloud-Based
How Proclass compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Proclass best for according to our reviewers?
Corporate Training Providers: These users can utilize ProClass to streamline their process of booking on-site training for clients and accepting various forms of payment. The software provides exceptional customer service and allows clients to independently register for classes and make payments on a secure site
Sole Proprietors: For individuals managing multiple classes, ProClass can significantly reduce administrative tasks. It allows clients to register at their convenience, reducing office hours and data entry time. It also provides clear recordkeeping, making tax time easier
Educational Institutions: Schools and other educational institutions can use ProClass to allow students to register for classes and training online. The software is flexible and can be configured to meet the needs of the institution. It also includes an attendance function and a robust database for data manipulation and report pulling
Small Non-Profit Organizations: Despite its high annual cost, ProClass can be a useful tool for small non-profits to keep everything well organized. It offers great features, but the cost may eventually lead smaller organizations to switch to more affordable options
Senior Education Providers: ProClass can handle online registration for courses each semester, with online credit card payment. However, it could be more user-friendly for senior students. The ability to access and download course and student information for further analysis is very helpful.
Proclass Reviews
4.5
Proclass rating
3.5
Ease of use
4.5
Customer service
4.1
Value for money
4.0
Likelihood to recommend
4.0
Features
19 Proclass Reviews
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George
ProClass: A User-Centric Evolution
I appreciate how ProClass constantly rolls out updates and improvements based on user feedback
August 12, 2024
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Virginia M
ProClass: A Key Tool for Efficient Registration
I've been using ProClass for about 8 years and I find it very useful for database management, membership, and course registration. I like its ease of use in setting up courses and managing both database and membership. However, I've noticed that the website can be slow when opening new pages, especially courses. The vendor acknowledged that the course page has a lot of data and that load times can be improved. They've told me that new performance enhancements are coming soon to specifically improve the course page load times and other high data volume pages. I'm excited for these improvements.
August 4, 2024
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Ralph
Excellent Customer Support from ProClass
The customer support for ProClass is top-notch, they were quick to respond and very helpful when I encountered an issue
July 29, 2024
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Enoch D
Started Strong, Ended Sour: My ProClass Experience
I initially had a decent experience with ProClass, but it ended on a hostile note. I was relieved to find a suitable replacement in 6crickets. ProClass has a robust database that allows for a lot of data manipulation, report pulling, and contact downloading. The ability to email my entire database was invaluable and almost kept me with them. However, their customer support was mediocre and the training was time-consuming. The rosters were essentially useless and the cost was unpredictable, with the owner deciding on annual rate increases. ProClass was my first class management program, recommended by another school district. It was good for a while, but I believe there are better options available now. In response to my review, the vendor thanked me for my positive comments about their database and reporting features. They were pleased that their email and marketing features were invaluable to me. They expressed confusion about my comments on support, stating that these issues were not raised during my time with them and that my attempts to schedule.
July 22, 2024
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Laura Rodriguez
ProClass Boosts Team Productivity with Task Scheduling Function
I must commend ProClass for its robust features, particularly the task scheduling function which has greatly improved our team's productivity
July 14, 2024
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Gregory D
Streamlined Design with ProClass
I find ProClass to be a dependable system with outstanding customer service. It offers everything necessary for our program to expand. I value the feature that allows us to duplicate previous class courses, saving us time from having to input all the details each time. Even though we can still make modifications, we don't have to fill in all the details. Initially, there was a steep learning curve due to the many details and unused fields. The reports also have unused fields which can be perplexing. However, the vendor explained that ProClass has numerous features and not every customer will use all of them. They also introduced new features that can help customize specific pages to eliminate unused features. They suggested that I reach out to the support specialist for help.
July 7, 2024
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Thaddeus S
ProClass: A Lifesaver in Volunteer Time Management
I am extremely satisfied with the training and support provided by ProClass. They were patient and helped me understand how to set up the software to meet our needs. I appreciate the updates and new features. I am pleased that we made the switch to ProClass. The software is flexible and can be configured to our needs. The attendance function has saved us countless volunteer hours. I can pull from the database to answer many user/management questions. The back end was initially intimidating to learn, but the new version promises an easier user interface. I had to put in significant effort to train our users, but now they really enjoy using ProClass. I chose ProClass because it had all the features we needed, especially the Attendance function. I switched to ProClass because we needed online, real-time updates of data and more flexible security. I appreciate the vendor's response and look forward to continued improvements in ProClass.
June 29, 2024
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Martha
ProClass: Streamlining Project Management
As a project manager, ProClass has streamlined our workflow significantly, making project tracking and management a breeze
June 22, 2024
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Ruth
ProClass Reporting: Keeping Stakeholders Informed
I've found the reporting feature in ProClass to be extremely useful in keeping stakeholders updated on project progress
June 18, 2024
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Lauren Smith
ProClass: A User-Friendly Experience
I've been using ProClass for several months now and I'm thoroughly impressed with its user-friendly interface
June 11, 2024
