Pros from reviewers

• User-Friendly and Feature-Rich: OneHash is praised for its user-friendly interface, fast navigation, and numerous features that cater to various business needs, making it ideal for startups

• Unified Business Management: OneHash connects all departments of a business, streamlining workflows and facilitating smooth communication among team members

• Cost-Effective: Compared to other software that charge separately for different modules, OneHash offers a comprehensive package that is more affordable, especially for small businesses

• Customizable and Scalable: The software is highly customizable and scalable, allowing businesses to tailor it to their specific needs and grow with it over time

• Responsive Customer Support: Despite being primarily available through chat and email, OneHash's customer support team is known for its prompt, precise, and friendly responses, even during holidays.

Cons from reviewers

• Limited implementation resources: OneHash's implementation process can be time-consuming due to the limited number of tutorial videos available, although there are plenty of help files for setup

• Difficulty in making changes: It can be challenging to make changes to forms in OneHash, and these changes do not carry over to the BOM's, resulting in additional work

• High costs for additional modules: The free version of OneHash is quite basic, and the company charges separately for CRM, Sales, Service, and Marketing modules, which can make the overall package expensive

• Steep learning curve: OneHash has a steep learning curve and initial navigation can be difficult, which can slow down the process of getting started with the software

• Poor customer service: Some users have reported issues with OneHash's customer service, including slow response times and difficulties in receiving payouts.